Thumbnail of user adelaidem13

Adelaide M.

Chicago

Contributor Level

Total Points
81

1 Review by Adelaide

  • Microsoft Store

6/1/22

Getting help is such a pain. I will be spending as little money with Microsoft as possible.

Many of the problems I've had should be routine but I can spend hours trying to solve this. Microsoft doesn't seem to care about me or my time and I guess my business isn't big enough.

From now on before I buy from companies I am going to test their customer service. I do not have all day to waste on their cheapness in their refusal to invest in decent customer service system.

Tip for consumers:
Outlook runs ok until you have a problem. My account is repeatedly being hacked and I can't even find a replace to report it. So the problem isn't getting solved. I am tired of wasting my time with both these Microsoft accounts and am going to find less "Fat Cat" services that will appreciate my business and help me solve problem quickly without red tape and stress

Products used:
Outlook. Microsoft 365

Value
Quality

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