Very bad service. I ordered two shirts the 2nd of January, because I really liked the products. Not only did they not arrive, (its the 4th of February now) but they refuse to refund my money, always saying someone will contact me in 24-48 hours, which they never do. My order number
Is *******. I strongly recommend not to order from this site. I was very polite through the process, but the service they offer is just horrible.
Hi Abraham A., we're sorry to hear this! And we would like to know more about it to provide support. We have sent you a private message and trying our best to help. We will also conduct a review of the relevant staffs involved in this case and offer you the best solution accordingly. You can also contact us by sending E-mail to cservice@newchic.com, with typical response time 24 hours. Thanks!