Abe E.

You would think I was asking them to deliver to Jupiter or Saturn by the way this incompetent, idiotic company handled my deliveries. Though I moved into a new construction whose address wasn't in many systems, I gave clear instructions and told them to call me before delivery so I could ensure I was there to receive my packages. They failed to do this and sent my packages to the wrong address 2 TIMES before I decided to refund my purchase. The entire time, customer service was unhelpful and rude. $#*! Overstock. I will never ever use them again and will go out of my way to ensure my friends and family will never be customers.

HORRIBLE customer service. We purchased expedited shipping as my packages needed to arrive when I moved in, and they said this wasn't possible bc it was bundled in with another order. They were inflexible and didn't seem to give a $#*! that this was an inconvenience. I will never purchase from Joybird again and will warn all of my friends and family against it.