Abby C.

I was excited to try this site, because the clothes looked cute and it seemed like a reputable place. However, when my package finally arrived on my doorstep 10 days later from across the country, it was completely open. I don't mean it was ripped open, I mean it was never sealed at any time. There's a silver sticker you remove so you can seal the bag, and that was still attached to the bag. I don't know why Tobi wouldn't close the bag? Or anyone else for that matter. Anyway, luckily nothing was lost that I know of. I ordered a few different dresses because I'm trying to decide for my bachelorette party, and the quality and fit of some of the dresses was absolutely horrible, but others weren't so bad. I'm not so sure I'll be using this site again.

There's a reason that everything Zaful sells looks like cheap trash, and it's because that's truly what it is and that's exactly how I would describe this company. To say they have the worst customer service in the world would be implying that they have any customer service at all. If you want to waste your time trying to contact "*******@zaful.com" you will ultimately discover that you sent your time and emails spiraling into a black hole. If you're looking to ever lay eyes on any semblance of a product, literally anywhere else. If you're in the mood to throw a few bucks in a flaming trash fire, you've come to exactly the right place.