Aazz S.

I ordered a customized size of one of their wedding dresses because the size chart is only made for tall people! Although I am average height (5.3 ft), I didn't fit in the premade dresses' chart. The customer service suggested that I order a customized one which means NO RETURN because it is supposed to be MY SIZE.
Despite that, the dress was not fit. As you can see from the attached pictures, it is too large/loose in the chest area. I needed to have a tailor to make it fit for me. The costs of a tailor in the US is over $300. When I notified dressafford's customer service, I was told that they can only refund $10!
There were also two dirty spots on the dress (see the attached photos) that I needed to send for dry cleaning. Given all that, I had to dispose of this dress and buy another one!

I called the Free shipping customer service before asking for the rebate of $10 on a perfume I had bought. I asked them how it works and why they're asking for my credit card info. The representative said I'm going to be charged $1.97 to get that rebate but he never mentioned that I'm supposed to be subscribed to their service and pay $12.99 monthly. It was not explained in the terms and conditions either.
I realized that after 3 months of payment. It's not definitely worth it!