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How would you rate Zynga?
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Tennessee
1 review
10 helpful votes
Follow Stephen B.
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Rip off with the bots
February 27, 2021

They need to have the FCC and the FTC to investigate their cheating practices! I have wasted to much time and money on this rip off game site. I have had the same cards dealt to me over and over, have people join the table with high rates but no friends or likes, just like its not really anyone at all but a bot. Zynga says to report the bots but i think the bots belong to zynga...

Date of experience: February 27, 2021
California
2 reviews
0 helpful votes
Follow Dianne H.
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I'm very unhappy to see WORDS WITH FRIENDS drag out their liberal political and religious beliefs crap. I've been playing for a long time, but now refuse to do solo challenge anymore as it is insulting to have to engage in a game that enforces liberal ideas against my conservative political and religious beliefs. Not sure why we cannot just play. I don't care about my opponent's beliefs when I play. Why should ZYNGA try to indoctrinate me with theirs? #Zynga

Date of experience: June 2, 2021
Alabama
1 review
0 helpful votes
Follow Todd F.
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Garbage site
November 29, 2022

Odds of getting 4 of a kind are 4165 to 1. Odds of getting a full house and another player getting 4 of a kind are about 1,000,000 to one. Odds on Zynga of this happening are about 500 to 1. Their programmers need to be fired immediately!

Date of experience: November 29, 2022
California
3 reviews
41 helpful votes
Follow Ken t.
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Don't do it!
October 13, 2021

Terrible customer service, after playing several months with billions of chips I couldn't log in anymore. Uninstall the app left over 10 messages no response back. I tried pretending to be a new player different email and logged in without Facebook and the game would never load kept saying connection error. Few weeks after the same thing happened to my wife and she spent money on chips. Zynga has massive flaws I also noticed the higher the ranking the more you win with suckouts (terrible hands with low percentage of winning). I don't suggest downloading this APP!

Date of experience: October 13, 2021
Florida
1 review
3 helpful votes
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Worst poker game ever
March 16, 2023

This poker game in five hands has full houses Royal plushies four of a kind and that's because I complain about their randomizer. The game is rigged if you buy chips you win it's all about the money. A full house so many times in a row if I were to play the actual game it would never ever in a quadrillion chances it would not happen

Date of experience: March 16, 2023
Spain
1 review
2 helpful votes
Follow Vito V.
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Absolute garbage
January 18, 2022

Explain to me how I can get 11 hands in a roll that all look like 8-4,7-2,10-4 offsuit etc and then get ONE decent hand 10-jack and flop a straight only to find out my one calling opponent flopped a flush. Lost all my 2.4 billion that way. $#*! ur fakeass game, ur $#*!$#*! bot accounts and ur constant pushing for purchases. Wish I could leave a 0/5. I hope ur game burns and dies and leaves u owing more money than you gained. Money thirsty leeches. $#*! you.

Sincerely,
An ex-player of your garbage game

Date of experience: January 18, 2022
North Carolina
1 review
1 helpful vote
Follow David F.
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THE DEALER CHEATS THEY WITH ZYNGA TO GET YOUR MONEY SUUUUCCCKKKKSSSS!
VIPS HAVE ALL THE FUN PEOPLE THAT SPEND THE MOST MONEY FAKE POKER BET YOU NEVER MAKE UT TO DIAMOND STATUS WITHOUT MONEY THEN MABE YOU CAN WIN

Date of experience: June 30, 2023
Texas
1 review
3 helpful votes
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Scam
August 9, 2021

When you're playing against a game that can see all your cards and can win almost every hand, that makes it a scam. Typically you aren't playing another human, just a bot. It's a scam to make you think you're on a "roll" to scam you into buying more chips.

Date of experience: August 9, 2021
Canada
1 review
0 helpful votes
Follow Gordon M.
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I got screwed out of $18.07
March 23, 2022

A popup in Words With Friends indicated for $18.07, I could get 700 coins and be Adfree. I purchased this only to find out that in the fine print, I had to do other things to get the coins and the Adfree was only good for 40 days or so. Why would anyone pay for such a ridiculous offer? Neither Zynga or Google were sympathetic. So I am uninstalling WWF2 and will never install another Zynga app again.

Date of experience: March 23, 2022
California
1 review
0 helpful votes
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Mark Pincus is the owner of this scam site. He has a net worth of 425 million dollars and got that money by scamming people who are thousands of times poorer than him. He is a predatory low life rat that has no moral compass. He is the Bernie Madoff of San Francisco and should die in prison like Madoff did.

Date of experience: September 18, 2022
Turkey
2 reviews
9 helpful votes
Follow Mera C.
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I had 500M chips and zynga stole my chips. They banned my account without any reason. I am have not violated with zynga terms of service. I never bought chips from a third party. I played and won but zynga banned my account and gave me 2 option. Reset mey account with 1M chips or tell zynga to investigate my issue but if I choose second option my account will be permanently banned. (this was the agreement which I has to accept before choosing it) I chose first one and now I have only 1M and my 499 M is stolen by zynga. They want all players to buy chips from them. If you play and win, they steal chips. Zynga is the biggest robber in the world. Never use their services. Zynga sucks.

Date of experience: April 24, 2011
Australia
1 review
2 helpful votes
Follow Greg A.
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Been playing csr2 for 2 years now and all I can say is that their support is pathetic and patronising. Game is made so that you spend money. They don't care about the players who have genuine concerns. It is riddled with hackers and cheats and to top it off…. They advocate pornographic adverts definitely not intended for kids and they promote woke ideals even after it has been raised numerous times. AVOID THIS GAME LIKE THE PLAGUE.

Date of experience: July 31, 2022
GB
2 reviews
6 helpful votes
Follow William G.
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I have been playing one of their games (Mafia Wars) via facebook for some years, it became apparent that the only thing this company thinks about is getting your money. The game itself rarely works the way it should. Over recent years the majority of players are using automated scripts and Bots to play, despite this being in contravention of Zyngas terms and conditions, the company refuse or is unable to do anything about it! Written complaints about cheaters are answered by what I regard as an automated reply. Even when you advise them of accounts using the game in breach of their own terms and conditions, the company takes NO Action! The abuse of their game is so blatant that script writers and users post You tube advice and admissions videos about using scripts and Bots and still the company is unable or unwilling to take action! DO YOURSELF A BIG FAVOUR Do not begin playing this game and save yourself unneeded stress and money.

Date of experience: January 19, 2016
Thailand
1 review
2 helpful votes
Follow Justin S.
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I have been playing Zynga Poker for more than 10 years and in the beginning everything was fun and good however, over the last 4-5 years, I noticed more and more accounts playing the game without a proper profile photo or even name! These accounts are obviously fake as instead of playing poker, they were playing bingo. Raising on every hand regardless and incredulously, winning on most hands majority of the time on the last card. I have amassed hundreds of billions of chips but my account was suddenly blocked as Zynga claimed that I had abused their terms and conditions, even though I have been playing this for more than 10 years! Zynga protects these fake accounts and continue to enable them to cheat, rather than genuine players like myself who have invested lots of time and money playing this game as I enjoy it to pass my time. Stop being cheated like myself and the thousands of others. Go play something else which does not focus on generating money instead of providing their customers with a fun past-time. You can read other reviews on many other platforms and you will see that what I have gone through is a common occurrence to many other players who used to be regulars but have not totally turned our backs on Zynga. Do the same now before it's too late!

Date of experience: June 23, 2023
Alabama
1 review
4 helpful votes
Follow Lisa J.
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Zynga purports to offer games to players via facebook. Their games often have glitches and do NOT work correctly. When this happens we are told as players its a known issue and developers are working on it, but we are not compensated for their errors. Yesterday they purportedly found abnormal game activity on everyone whom plays mafia wars accounts... The cheap jerks then went into our accounts, stole our war rewards and decreased our stats. Unjustifiable, and unethical... WOULD NOT RECOMMEND THEIR GAMES TO ANYONE!

Date of experience: August 4, 2011
Washington
4 reviews
0 helpful votes
Follow Angela H.
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[*******] The ad photos I took and forwarded to Zynga with my concern message have been encrypted-a web address I can not open. I erased the photos, could not bare to carry them in my Photos) I have lodged my shock and agitation, my alarm at the potent harm this "ad" promoting racism, bigotry and even violence by way of its imposition of White Supremacist ideology on our fellow citizens in and even beyond the US. Thus far Zynga has responded with a pat statement of "filters are in place". Eventually I received a response from a representative "reassuring" me of this filter. When I replied with my concern about the negligence and social irresponsibility, the failure of this "filter" I received an "appreciation for bringing this to our attention, we are looking into it." It's been weeks, and no further communication thus far. This egregious complicity with aggressive promotion of institutionalized systematic racism calls for immediate action. Nothing can erase what many Words With Friends Classic may have already been exposed to by way of this multi-faceted very professionally polished promotional ad. No more! My reply to Zynga's non-action is my promotion of a boycott of all that is Zynga.

Date of experience: November 29, 2022
Texas
1 review
1 helpful vote
Follow Rebecca H.
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The only way a game can have payout to players is by using only game of skill. Any other way such as random winners or rigged games, makes it gambling. They are obviously breaking the law by rigging the games to try and get you to use more money. A logistic scientist can easily show that there nothing random about the game play. They manipulate games so you will lose 5 or more times in a row with no way to solve or play out the cards. Then when you run out of money and start playing the free version, you start having hands where you finish every game. They have member profiles rigged so you cannot get your points transferred into game play. They say to verify your email but no email ever comes. When you try to add your phone number it shows Afghanistan. It will not allow you to select your country from drop down. I have built up a lot of points and wanted to convert to game play but they never send email. I tried it prob 50 times. Had others try theirs too and they got no email either. They think we are stupid and will not follow up but that's not the way I play. Anybody want to file a class action, I will join. Also complaints filed w the fcc for manipulating the cards violates the skill rule a d They are illegally gambling. The fines for that alone could be huge. Get real people. Fight back.

Date of experience: December 14, 2021
Georgia
1 review
8 helpful votes
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Rip off
May 2, 2020

I have played zynga poker of years. Recently noticed that my ratio of win: lose=1:15. Compared to the usual 1:4.
Ive heard this decline in wins is due to retaining paying customers. I have paid for chips in the past and win ratio was was 1:4, sometimes 1:2 for good plays.
Paid recently and still get 1:10 to 1:15.
Now it DOESNT MATTER.
House advantage seems to go to these faceless players (avatars).
Also, the bonus slot machine. NO ONE HAS EVER WON THE MAX LISTED
I am done and I warn any future players to stay away!

Date of experience: May 2, 2020
Oregon
1 review
7 helpful votes
Follow Kimberly S.
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Games are intended to be fun! Zynga thinks fun, fairness, customer service along with any other adjectives used to define game or fun are not important! Playing Zynga GAMES costs $100-$300 per hour to play and are rigged. You can make a $10.00 purchase and play their games only to receive no big wins, no bonus, no free spins no nothing make your $10.00 purchase gone in 2-3 minutes! Going through money you've allotted for games for the entire month in less than an hour is ridiculous! Games are supposed to be fun, I'm not saying you should win every time but there needs to be some give and take (some winning and losing to create a fun experience and have people coming back, and this is missing from all Zynga games) think about it people pay to play and all they can receive for their hard earned money is to have a little fun for an hour or two. It's not like the coins Zynga is "giving you for your $10 bucks or $100" has any type of monetary value to anyone but Zynga. We give real money and receive fictitious coins in return, so why do you make it harder to win a bonus game Playing with fictitious coins than it is playing "for real" at an actual casino?

Date of experience: July 19, 2019
California
1 review
1 helpful vote
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Don't start!
June 26, 2022

I've played avidly for years. For months it has been freezing on my phone forcing me to restart the phone to make it work again. Today at least 20 times. Thanks a lot Zynga, I'm done.

Date of experience: June 26, 2022

Overview

Zynga has a rating of 1.2 stars from 144 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zynga most frequently mention real money, customer service and full house. Zynga ranks 928th among Games sites.

service
55
value
53
shipping
22
returns
28
quality
42