• Zoosk

Zoosk

Overview

Zoosk has a rating of 2.5 stars from 4,722 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Zoosk most frequently mention fake profiles, customer service, and credit card problems. Zoosk ranks 688th among Dating sites.

  • Service
    308
  • Value
    317
  • Quality
    279

This company does not typically respond to reviews

Positive reviews (last 12 months): 15.6%
Positive
5
Neutral
1
Negative
26
107
See all photos

What reviewers want you to know

Positive highlights

  • His name is Christian Gray and he's my soul mate, my partner in crime, my lover and my future.
  • Thank u zoosk for connecting me to the right person.

Critical highlights

  • Get your money back through customer service at The software is crap.
  • Their customer service then refused to refund my money and I had to dispute the charge with my credit cards company.
How would you rate Zoosk?
Top Positive Review

“So many matches”

Natalie g.
10/7/23

Love the fact that I had so many matches and options right away. It keeps you engaged not boring. Love the features and ease of use.

Top Critical Review

“Corrupt at every level”

Jason W.
4/2/24

Women don't want to meet like on Seek4Match And other legit platforms. I have never had an issue with ladies there. I thought Zoosk would be a similar site, but it turned out to be completely opposite: full of scam, corrupt at every level, with exuberant costs - a daylight robbery. There are bunch of scammers using other people's pics to fleece gullible men out of their money via endless chatting.

Reviews (4,722)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (81) credit card (63) user content (1) activation fee (23) soul mate (36) right person (26)
Thumbnail of user nataliejoy007
1 review
0 helpful votes
October 7th, 2023

Love the fact that I had so many matches and options right away. It keeps you engaged not boring. Love the features and ease of use.

Products used:
Dating app subscription

Service
Value
Quality
Thumbnail of user rosannau1
1 review
1 helpful vote
October 5th, 2019

Thank you zoosk great place to meet someone. Lots of really nice people. Easy web site. I couldnt have found this man without tou. Thank you again

Thumbnail of user kemio2
19 reviews
3 helpful votes
August 17th, 2022

A good online dating site should be easy to get registered on, and also easy to navigate people's profiles and choose who to make friends with. Before I got to know about zoosk, I had terrible experiences on many online dating sites! However, with Zoosk I am really having a great time meeting real and nice people online that have become really close friends. The zoosk support system are just simply amazing. I recommend them to you if you are like me who have little or no time to socialize physically. You will definitely love it

Tip for consumers:
My advice is that you make sure you are chatting with a real person before committing yourself. Most people on Zoosk are real, but there are still few fake people there. So be careful

Thumbnail of user denyseb3
1 review
0 helpful votes
November 7th, 2019

I've been on many dating sites, and this is by far the best one. There seems to be more people on this site, and sent you verify the identity, there are less scammers and you feel more safe. I met someone on here and I'm excited to see where it's going to go

Thumbnail of user mitchellanthony1954
1 review
0 helpful votes
October 7th, 2023

You have to be patient and take your time! I was a little skeptical at first but the App warmed on my after awhile. Then I met someone who gets me and they we're on the same page as far as dating for a purpose! You have to give it time. Your ideal person my just be around the corner!

Thumbnail of user angelenam5
1 review
0 helpful votes
October 23rd, 2021

I recently loss my hubby and in my eyes nothing in life is worth anything without love and someone to share it with. After making many connections with others. I finally found the one my heart desires that wants what I want in life. He loves me for me and my kids as his own. I could not have asked for better results. I am so freaking happy that I am blessed with true love once again.

Thumbnail of user soapcreek61
1 review
0 helpful votes
October 7th, 2023

It will work. Give it a little time. A lot of nice ladies on here along with a few that could be nicer

Products used:
Help

Service
Value
Quality
Thumbnail of user jennifert2360
1 review
0 helpful votes
July 10th, 2023

I met a man on site who supports me and allows me to grow as a person. He listens and thoughtfully answers my questions.

Service
Value
Quality
Thumbnail of user miguela107
1 review
1 helpful vote
February 18th, 2019

The app was easy to use. After about 3 months i actually found an awesome woman that i thoroughly enjoy being with all the time.

Thumbnail of user jamieb88
1 review
2 helpful votes
February 15th, 2017

Chris and I talked several times and knew we had something special! Distance and past experiences kept us guarded at first. We decided to meet and are no longer dreaming of love but experiencing it with each other! Best Valentine's Day ever! Have faith and NEVER give up or settle because that "special person for you" is out there!

Thumbnail of user karenm1086
Karen M.
1 review
2 helpful votes
June 26th, 2019

I highly recommended Zoosk as you meet some great people and not all are bad. I met the love of my life as we are best friends for life as husband and wife

Tip for consumers:
Take your time talking to the person, getting to know them before you meet them in person.

Service
Value
Quality
Thumbnail of user reneel92
1 review
1 helpful vote
August 23rd, 2018

Met some very nice men since joining in Nov 2017.
Just no spark or not looking for same thing or different level. My subscription was due to expire than cowboy messaged me.
600 miles away!
Something just hit me. Intuition, curiosity. Who knows but I responded. And this city girl rocker was soon hooked lol...
Wish us luck...

Thumbnail of user mirlcohen06
1 review
0 helpful votes
October 7th, 2023

I took a chance on Zoosk and to my delight met my perfect match. On my way to a great adventure as a couple

Service
Value
Quality
Thumbnail of user bekerieneieva
1 review
0 helpful votes
October 7th, 2023

I find nice people who are interesting to talk to. I like making new friends here. Thanks to the developers

Service
Value
Quality
Thumbnail of user moniqueb60
1 review
1 helpful vote
April 4th, 2019

Great site to genuinely meet a great person. It is really easy to use and matches you with someone that you are compatible with and is looking for the same things as you.

Thumbnail of user jorget29
1 review
1 helpful vote
March 11th, 2019

I've always said you have to pay to find a genuine connection with someone else who is putting in an equivalent effort. This goes towards any dating site or app. Zoosk simply is just one of the better apps out there.

Thumbnail of user davids2123
1 review
1 helpful vote
February 10th, 2019

I have tried several apps. This is hands down my favorite. Probably with a new life partner now... Thank you!

Thumbnail of user traceyk46
1 review
0 helpful votes
June 4th, 2019

Other match sites didn't find right matches or told me to change what I liked in a guy, not this one.

Thumbnail of user ginaw344
1 review
0 helpful votes
November 8th, 2022
Verified purchase

Met an amazing man on Zoosk. We clicked immediately! We've been exclusively dating for almost seven months now and see a future. To think I was a widow, curious and seeking possible friendship!

Tip for consumers:
Be open minded

Products used:
Online dating

Thumbnail of user timothyt119
1 review
0 helpful votes
October 16th, 2019

Loved the site and the levels of verification. Be yourself, they'll figure it out at some point. Be honest about who you are and what you want. Most of all never settle. There is someone for all of us!

Thumbnail of user tiffaniea7
1 review
3 helpful votes
October 8th, 2020

I really liked what this site had to offer as far as the safety measures that they take. I was able to look for exactly what I wanted and although it took some time, I believe I have found the man of my dreams. I have tried other dating sites and didn't like what they had to offer. You could see who was looking at you, and if somebody was a creep, you could report and block them. Finally, the right guy said hi, and we have both found the one :) <3

Thumbnail of user gailm198
1 review
1 helpful vote
April 17th, 2019

It was a great experience, and I was able to find the man of my dreams. He is handsome, attentive, loving, passionate, and leaves me breathless everytime I see him or hear his voice. Thank you Zoosk for helping me find my soulmate

Thumbnail of user joesphr7
1 review
0 helpful votes
January 1st, 2019

Awesome if you be yourself. Treat a lady perfect and you'll not be single. 1 Corinthians: 9:5
Lead about a sister in the Lord Jesus Christ

Thumbnail of user candiw8
1 review
0 helpful votes
September 4th, 2018

Found someone so quickly and he's a really great person. Great dad and friend. Thank you for the opportunity to meet amazing people.

Thumbnail of user jasons847
1 review
0 helpful votes
September 22nd, 2019

Together we met on Zoosk and being slipping great sense. Everything in her profile was true and we have been spending time together ever since and I believe we can go a long distance in our relationship. Hoping everything works are great with each other

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From the business

Zoosk is a large online dating site that features a Facebook app and attempts to integrate social networking with dating. Zoosk is a private company based in San Francisco, CA and has raised more than $40 million from investors.

Company Representative

Thumbnail of user sejalm1
Sejal M.
Typically does not respond to reviews

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Find your match on Zoosk

“I just love it – tons of real profiles, and people who actually want to meet up and connect in person.”

- Kyle G. Visit Zoosk