• Zoosk

Zoosk

Overview

Zoosk has a rating of 2.5 stars from 4,722 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Zoosk most frequently mention fake profiles, customer service, and credit card problems. Zoosk ranks 688th among Dating sites.

  • Service
    308
  • Value
    317
  • Quality
    279

This company does not typically respond to reviews

Positive reviews (last 12 months): 15.6%
Positive
5
Neutral
1
Negative
26
107
See all photos

What reviewers want you to know

Positive highlights

  • His name is Christian Gray and he's my soul mate, my partner in crime, my lover and my future.
  • Thank u zoosk for connecting me to the right person.

Critical highlights

  • Get your money back through customer service at The software is crap.
  • Their customer service then refused to refund my money and I had to dispute the charge with my credit cards company.
How would you rate Zoosk?
Top Positive Review

“So many matches”

Natalie g.
10/7/23

Love the fact that I had so many matches and options right away. It keeps you engaged not boring. Love the features and ease of use.

Top Critical Review

“Corrupt at every level”

Jason W.
4/2/24

Women don't want to meet like on Seek4Match And other legit platforms. I have never had an issue with ladies there. I thought Zoosk would be a similar site, but it turned out to be completely opposite: full of scam, corrupt at every level, with exuberant costs - a daylight robbery. There are bunch of scammers using other people's pics to fleece gullible men out of their money via endless chatting.

Reviews (4,722)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (81) credit card (63) user content (1) activation fee (23) soul mate (36) right person (26)
Thumbnail of user adrianab19
1 review
1 helpful vote
January 30th, 2018

My review:
I met a lot people the experience was good. I think at times some of the men in the site have very good qualities some no so much.
I particularly did not like messages from far away she. My distance was placed on less that 60 miles.
Long distance relationship are very difficult to keep
I met someone and hopefully this will be the last time I use a dating site.

I want to say it was very nice to meet several people and appreciate the opportunity

Thumbnail of user tammyg113
1 review
0 helpful votes
May 13th, 2019

This is a very active site and people do reach out to you and it keeps you interested in finding out who will be the next person that will connect with you. This a pretty good site in general.

Thumbnail of user erics1715
8 reviews
16 helpful votes
October 27th, 2022
Verified purchase

I checked out this website to see if it would be something I'd want to pay for, and I'm not sure it quite fits that for my tastes. As a gay man, generally I prefer to go to sites that are either queer-focused - having a stronger sense of what my needs are for a dating site - or with clear queer influence into how the site is set up, such as OkCupid.

That said, the site was overall professional-looking and solid. I did have trouble uploading an image, but otherwise I set up a profile very easily, saw at least one person in my area of interest, and I enjoyed filling out the icebreakers. I can imagine using this in the future but would probably want more of a taste of what's available before spending money on it (I wasn't able to look at anyone's profile in any depth).

Tip for consumers:
Keep in mind you don't get very much for free - you have to pay for a lot of the content.

Service
Value
Quality
Thumbnail of user lorril29
1 review
0 helpful votes
April 11th, 2023

The app was a little difficult to navigate in the beginning, there was no instructions. Once I got the hang of it, though I was getting about five guys a week that I was interested in chatting with. I really liked the filter so you could see some good information before going out. Most guys, we chatted on the app and then exchanged phone numbers talked on the phone, and then met at a restaurant. Everybody I talk to that was a match for me was super nice, and I was surprised to find so many single men in my area. I ended up falling in love with someone who lives 2 1/2 hours away, but we are making it work And I am so in love.

Tip for consumers:
I did have to say no to 50 to 100 guys until I found someone and I wanted to go out with.

Products used:
3 month subscription, it did not take me three months to find the love of my life.

Service
Value
Quality
Thumbnail of user tinag382
1 review
0 helpful votes
November 1st, 2019

Met someone and communicating outside of the site exclusively. The site worked but no longer desire to continue receiving information.

Thumbnail of user shawnw57
1 review
3 helpful votes
April 8th, 2018

As a skeptic of these sites i tried it out and as a middle age male that after fourteen years of marriage ended up having to restart his life with two children this was the perfect ice breaker to meet other singles in similar situations. It has lead to meeting a wonderful woman that an unwritten story can now be written. Thank you zoosk

Thumbnail of user ninae33
Nina E.
1 review
0 helpful votes
October 11th, 2018

I wish I could have figured out how to turn off all the notifications. The guys who I was trying to communicate with on Zoosk would get pushed down to the bottom because I'd get notified every time someone even viewed me. So I'd have what seemed like hundreds of notices and my guys were getting lost in the mess. :( otherwise, there are definitely lots of options that would have otherwise been difficult to meet in everyday life.

Thumbnail of user justind165
1 review
0 helpful votes
May 15th, 2019

I met someone who fate just has it was on her last day. And already we have connected on so many different levels. Here's to a new chapter in life.

Thumbnail of user kimm410
1 review
0 helpful votes
February 23rd, 2018

I am shocked that this worked. Met Fritz a day or two into my subscription and it was like talking to my best friend. Our first date was a riot and we are hitting the one month mark. So happy.

I will admit there are a lot of frogs out there in Zsook Land. Seemed like they were all looking for the "perfect" one. Well look in the mirror guys and get real. After, you do that, you might end up to talking to someone special.

Thumbnail of user johnf1252
1 review
0 helpful votes
September 2nd, 2019

It takes patience to see who GOD will present to you. And when she's more than I could have ever imagined. Thank you.

Thumbnail of user susannm13
1 review
0 helpful votes
October 16th, 2022

We're just getting started but Stuart sure seems like the one for me. We have so much in common and really enjoy being together.

Thumbnail of user marlenep28
1 review
1 helpful vote
February 14th, 2019

I enjoyed using Zoosk... the only way to end automatic payments was to cancel. I met a nice guy on Zoosk and while we're not exactly "exclusive" I'm not interested in continuing to sort through profiles. Thanks!

Thumbnail of user danielb623
1 review
2 helpful votes
March 11th, 2019

Well, we are going to meet of all places a church very soon. We have talked alot on Zoosk, then moved to I won't say where. I have talked to her several times on the phone, and now we are going to meet. It's been a very exciting experience and I'm pretty sure our Lord has had a hand in the whole thing. At this point I am very happy.

Thumbnail of user corinneb16
1 review
0 helpful votes
May 15th, 2018

I liked the interface as it was pretty simple and straightforward. I've been on dating sites before so I wouldn't necessarily say that Zoosk is the be-all-end-all of dating sites, but I will say that it was very easy to find and chat with quality people here. My boyfriend's daughter (who's nine -- she had a little help from Nana!) set up his profile, and he decided to give it a try. It was my first date on Zoosk, and I knew I didn't want to meet up with anyone else.

Thumbnail of user russn7
1 review
3 helpful votes
February 10th, 2019

I would have rated Zoosk a 5, except for the robots that do exist here, or scammers. Every so often, I would get notifications for a match that had a phone number and the words "Text Me" written across their profile picture. The picture, in no way matched the age of the supposed subscriber, rather looked much, much younger, of a beautiful, sexy lady. Lol... Definitely trying to get you to follow them to some other webcam site, or whatever. Also, some bots would try to get you to purchase more features. Obvious, after getting familiar with it all over time. But, overall, I stuck with it because the good out weighed the bad and I met a lot of quality ladies here.

Thumbnail of user peterjamesjrusa
1 review
0 helpful votes
October 7th, 2023

Well-known service, but I didn't really like it. Although, you can use it for finding girlfriend or boyfriend

Service
Value
Quality
Thumbnail of user patriciam777
1 review
1 helpful vote
August 31st, 2019

I met a man who treats me like a queen on Zoosk. I believe that we will be together and happy for many years.

Thumbnail of user martinr57
1 review
0 helpful votes
July 14th, 2017

It's a great way to meet people from near and far, there's no obligation to commitments until both parties come to a mutual agreement. I went out on many dates and met some very nice people and. We'll just leave it at nice. So many people on this site, better than bar's or club's. But overall it was nice experience, my patience paid off, who knew I would meet the love of my life here, so happy.
There are some flaws in the software but I'm sure Zoosk techs will remedy the problem.

Thank you and good luck to all

Thumbnail of user berniceh35
1 review
0 helpful votes
January 16th, 2019

Once you get through the guys that pay to "send you their personal pics", and update your bio status stating you don't want those kind of nights, that's when you find a descent gentleman.

Thumbnail of user jewele8
1 review
0 helpful votes
November 7th, 2018

It didn't take long for me to meet the love of my life. Thank you! We have everything in common. I will definitely recommend this site to all my friends who are looking for someone.

Thumbnail of user melaniem141
1 review
0 helpful votes
May 21st, 2018

This dating app definite helped me get out of my comfort zone. Thank you for the opportunity, I will be forever grateful that this site provided a safe place for me to build confidence,

Thumbnail of user samiat9
1 review
0 helpful votes
December 6th, 2020

One of the good ones, but still be cautious. Thank God I finally got lucky and met a wonderful man.

Thumbnail of user vickiew55
1 review
0 helpful votes
April 24th, 2019

I joined Zoosk on January 20, Gary wrote me on Jan. 25, & we were married on April 20th. We absolutely knew this was 'mint' to be 'for such a time as this'.
I would tweak some things about the website if it was up to me; but, coupled with alot of prayers on both our parts, it was strategic in our meeting!

Thumbnail of user kathleenh198
1 review
0 helpful votes
January 4th, 2019

The phone app should be more user detailed, such as be able to delete notifications so as to not take up space. And saying people veiwed you when they didn't.

Thumbnail of user fritzo4
1 review
0 helpful votes
January 20th, 2019

I found the best woman in the world on zoosk... zoosk is not a cheesy site... it worked out great. I met a wonderful woman and we hit it off great, hopefully we will continue for many many years

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From the business

Zoosk is a large online dating site that features a Facebook app and attempts to integrate social networking with dating. Zoosk is a private company based in San Francisco, CA and has raised more than $40 million from investors.

Company Representative

Thumbnail of user sejalm1
Sejal M.
Typically does not respond to reviews

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Find your match on Zoosk

“I just love it – tons of real profiles, and people who actually want to meet up and connect in person.”

- Kyle G. Visit Zoosk