• Zoosk

Zoosk

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Overview

Zoosk has a rating of 2.4 stars from 3,554 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Zoosk most frequently mention fake profiles, customer service, and credit card problems. Zoosk ranks 682nd among Dating sites.

  • Service
    311
  • Value
    320
  • Quality
    282

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
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Negative
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How would you rate Zoosk?
Top Positive Review

“BEST REAL ONLINE DATING SITE EVER!”

Kemi N.
8/17/22

A good online dating site should be easy to get registered on, and also easy to navigate people's profiles and choose who to make friends with. Before I got to know about zoosk, I had terrible experiences on many online dating sites! However, with Zoosk I am really having a great time meeting real and nice people online that have become really close friends. The zoosk support system are just simply amazing. I recommend them to you if you are like me who have little or no time to socialize physically. You will definitely love it

Top Critical Review

“Scam”

gina y.
8/29/24

Zoosk advertises that it's free but you are not allowed to talk to any of your connections or matches. I tried to delete my account and the only thing available was to pause my account. I believe there's a lot of profiles on there that are inactive because people are unable to delete their profile.

Reviews (3,554)

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Reviews that mention popular keywords

customer service (79) credit card (63) user content (1) soul mate (36) right person (26)
Thumbnail of user ginay85
62 reviews
66 helpful votes
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August 29th, 2024

Zoosk advertises that it's free but you are not allowed to talk to any of your connections or matches. I tried to delete my account and the only thing available was to pause my account. I believe there's a lot of profiles on there that are inactive because people are unable to delete their profile.

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Thumbnail of user o.a1
1 review
0 helpful votes
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October 21st, 2024

These are the "NAZIS", of the "INTERNET"! I signed up for Six Months and was on for only a day and they terminated my account without giving me ANY REASON WHY! A year previous to joining again I disputed the charge with them because their "FEATURES" were not working for me and I kept e-mailing them to tell their Tech Dept. of the problem and NO ONE ever wrote back to me and that is why I "disputed the charge"!

I waited one whole year before I tried to subscribe again and I subscribed for "six months". It worked for "ONE DAY" and then they blocked my account for "NO REASON"! They act like "Nazis"! You are "banned" for "LIFE"! No one writes back to you and there is no phone number to call them back on! I don't know "HOW" they are still in business...WE NEED TO WORK TO GET THEM "CLOSED DOWN" FOR "GOOD"!

Tip for consumers:
LET'S GET "ZOOSK" REMOVED FROM THE INTERNET! THEY ARE A "FRAUDULENT WEBSITE AND HAVE FAKE PROFILES AND SCAMMERS ON THERE"...THEY SENT ME FAKE PROFILES AND SCAMMERS ON THERE! TO LURE YOU IN THEY SEND YOU ATTRACTIVE LOOKING MEN THAT DON'T EXIST ON THEIR WEBSITE. YOU CAN WRITE TO 20 PEOPLE AND YOU ARE LUCKY IF EVEN "ONE" PERSON WRITES BACK! AS A FORMER "MODEL", IT IS HARD TO IMAGINE THAT NO ONE WOULD WRITE BACK! AND THEN, ZOOSK "BLOCKS" MY ACCOUNT!

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Thumbnail of user anonymousu1589
1 review
0 helpful votes
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October 5th, 2024

Not my kind of members, I rather be alone. No better way to describe it. Clicked on one profile and he just did not get the message 'NO'...

Thumbnail of user kimberlyw2496
1 review
0 helpful votes
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April 14th, 2024

This is the second time I have been on zoosk and I guess shame on me. They are not helpful the same picture circulate over and over and over again and then they give you these men that live far away and there's only a few that are close if they are even real.
I was not able to find where you could put in what you want your distance to be and again the same picture cycle over and over and over that say they viewed you and there's no looking at someone unless I guess you go visible and you have to pay for that extra.Zoosk is not worth your money.

Thumbnail of user jasonw2584
1 review
0 helpful votes
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April 2nd, 2024

Women don't want to meet like on
Seek4Match
And other legit platforms. I have never had an issue with ladies there. I thought Zoosk would be a similar site, but it turned out to be completely opposite: full of scam, corrupt at every level, with exuberant costs - a daylight robbery. There are bunch of scammers using other people's pics to fleece gullible men out of their money via endless chatting.

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Thumbnail of user loracp
1 review
0 helpful votes
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March 6th, 2024

At first, I didn't enjoy the multiple ways to navigate. It feels like a video game. The worst part though are the many fake profiles. There are also a bunch of really old profiles and inactive ones.

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Thumbnail of user christineb527
8 reviews
0 helpful votes
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August 14th, 2022
Verified purchase

I feel from my experience Zoosk@ https://www.zoosk.com/ Zoosk.com is full of players and no one comes across as serious on Zoosk in looking for a real relationship. What do we expect for free? Sometimes we get what we pay for. I recommend trying a paid option to see if your chances improve in having better luck with chemistry in finding a soulmate or partner if that is what you want.

Tip for consumers:
Zoosk offers no refund on paid dating services. Think before you pay Zoosk. Is it really worth it?

Service
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Thumbnail of user stephaniet138
5 reviews
12 helpful votes
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August 28th, 2022

I don't have much experience with online dating, but this seems like a scam. It's free to sign up and make a profile, but when you try to look at messages, you have to pay. Also, there are coins you can buy to make yourself more visible to other users. It just seems kind of sketchy overall. Like if you made an account with no information they would send you fake messages hoping your curiosity would get you to pay for the subscription to read them.

Tip for consumers:
I really think it's a scam.

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Quality
Thumbnail of user kemio2
19 reviews
3 helpful votes
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August 17th, 2022

A good online dating site should be easy to get registered on, and also easy to navigate people's profiles and choose who to make friends with. Before I got to know about zoosk, I had terrible experiences on many online dating sites! However, with Zoosk I am really having a great time meeting real and nice people online that have become really close friends. The zoosk support system are just simply amazing. I recommend them to you if you are like me who have little or no time to socialize physically. You will definitely love it

Tip for consumers:
My advice is that you make sure you are chatting with a real person before committing yourself. Most people on Zoosk are real, but there are still few fake people there. So be careful

Thumbnail of user zarrial
5 reviews
2 helpful votes
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August 13th, 2022

This app is so horrible. It's free to download and make an account but you have to pay to talk to people. Ads even pop up out of nowhere. There is no point of signing up for this. There are better dating apps that you don't have to pay to talk to people. I tried to filter my search by looking for older men but it only went to 42. This app is horrible and I don't recommend.

Tip for consumers:
Do not use this site!!!

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Thumbnail of user gabrielg424
1 review
4 helpful votes
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January 1st, 2023
Verified purchase

Never pay for any dating sites why would anyone pay for something that makes no Guarantee of anything your better off taking your money to the casino fake profiles people super far away and nobody ever responds complete crap

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Thumbnail of user erics1715
8 reviews
16 helpful votes
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October 27th, 2022
Verified purchase

I checked out this website to see if it would be something I'd want to pay for, and I'm not sure it quite fits that for my tastes. As a gay man, generally I prefer to go to sites that are either queer-focused - having a stronger sense of what my needs are for a dating site - or with clear queer influence into how the site is set up, such as OkCupid.

That said, the site was overall professional-looking and solid. I did have trouble uploading an image, but otherwise I set up a profile very easily, saw at least one person in my area of interest, and I enjoyed filling out the icebreakers. I can imagine using this in the future but would probably want more of a taste of what's available before spending money on it (I wasn't able to look at anyone's profile in any depth).

Tip for consumers:
Keep in mind you don't get very much for free - you have to pay for a lot of the content.

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Thumbnail of user samr199
78 reviews
47 helpful votes
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August 30th, 2022

I've looked at the way other big name online dating platforms, such as Hinge and Bumble are set up, and the way Zoosk is, is far from that. The App as well as the website need to be updated, it's not set up where a modern day customer can use the platform and not feel confused or overwhelmed by how crowded everything is. I also can't even imagine how confusing it must be to know whether the person you're talking to is a real person or not. Making a profile takes only a minute and there is barely any verification involved to confirm whether or not you are a real person.

Thumbnail of user kevins2935
1 review
2 helpful votes
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December 11th, 2022
Verified purchase

Having glanced through some of the negative reviews, I can only echo their complaints. You get the feeling most accounts on here are fake. But what is maddening is that I know Zoosk could do something about it and they don't. They won't let you search by verified accounts. They do nothing for IP location tracking. After you've looked at enough profile pictures, you realize most of them are fake and claim they live in these remote places no one knows about. I wish I felt like these reviews would force their hand.

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Thumbnail of user nancyh475
1 review
0 helpful votes
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July 13th, 2019

Overall I think this site is very good and I met a lot of nice people. There are some issues that were kind of a pain. There's a section to see who has viewed you and I prefer seeing them in grid mode rather than a carousel of one after one. It takes too long. Also, the info on each individual is lacking (distance away). You have to click on their profile, get their attention, only to learn they're 2569 mi away! Aside from that, it's a good site.

Thumbnail of user jasons126
1 review
6 helpful votes
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March 2nd, 2015

Ok, so I decided to go the free route & put in the bare minimum - no pic, no bio, no height, weight, build & of course NO pic - in other words zero.

Within a day I got women checking me out & saying they would like to meet me, they liked my profile etc. W-T-F?

Save your money & go elsewhere or try something different - actually approach people, use your connections & avoid those who hide behind the Internet looking for the love of their life.

Tip for consumers:
Save your money.

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Thumbnail of user karenl1284
1 review
3 helpful votes
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November 18th, 2019

Don't do it! This is a fake bull$#*! site and majority of the guys are not serious or paying customers so your messages go unanswered.The same guys just keep viewing your profile with no intentions of pursuing a relationship

Thumbnail of user celested23
Celeste D.
1 review
20 helpful votes
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October 28th, 2019

I signed up for this site with no expectations. Until I met a young lady that I really want to spend time with and get to know her. While accessing the site, however, was a bit troublesome. I would remove people from my views only to see them again. It was okay but I think this is overpriced. Then you can't access they app won't allow you to pay with certain cards. Exhausting to say the least.

Thumbnail of user daniell410
8 reviews
5 helpful votes
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September 11th, 2018

Yup. Fake profiles. If it's a beautiful woman with only one pic and no bio, it's FAKE. They have minions they use to send out messages and pretend to be real. Never more than a few sentences and never get anywhere. Get your money back through customer service at

The software is crap. Always doing the wrong thing and not reliable at all. P. O. S.

Thumbnail of user brenth525
2 reviews
4 helpful votes
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September 20th, 2023

Zoosk is an absolute time-waster and money-grubber focused on making it impossible for you to cancel your membership. At best it can be just the place where you can hook up a prostitute (if you are lucky, she will show up).

Thumbnail of user jennifery1033
1 review
0 helpful votes
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February 2nd, 2024

In the site, you can't "remove" people from your potential dating list, and they will keep appearing no matter what you do.
This is the most useless site I've ever used!

Thumbnail of user radam2
1 review
0 helpful votes
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October 22nd, 2018

I am pleased to have met a great person named Kelly through this site and honestly if I had seen him in public I never ever would think he would have approached me to introduce himself nor that i would be his type. All this for $29.99! Lol. I hope he is the last first date I go on! I hope everyone finds love and if you don't in a month then I would unsubscribe! Thank You Zoosk!

Thumbnail of user melony062014
1 review
1 helpful vote
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August 13th, 2023

It was most disappointing and disgusting experience. It's a total waste of time. Dishonesty, rudeness, and fake are three main characteristics of 99% men looking for money or hookups. Misleading information, lousy website, terrible company. They should be put out of business. They actually emotionally hurt people! People need to stay away from this website.

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Thumbnail of user jl64
1 review
7 helpful votes
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August 16th, 2014

I can not believe that there is an institution where we as customers could complain about businesses of this kind where they literally lie to you and basically still your money, I really some one takes down this business. Stay away!

Tip for consumers:
Don't use it

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Thumbnail of user nissenv
1 review
2 helpful votes
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October 6th, 2013

Completely unreliable. When I click "not interested" those same very people appear the next day as "interested" or "look whose checked you out"... People I just look at get put into my "guess who's interested" or "he wrote you" categories. Twice guys said they never were interested nor contacted me... and that "Zoosk is always screwing up like that." Just horribly unsatisfactory. My search parameters keep "defaulting" and when I "invisible" myself, I still am visible. Bad Service

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From the business

Zoosk is a large online dating site that features a Facebook app and attempts to integrate social networking with dating. Zoosk is a private company based in San Francisco, CA and has raised more than $40 million from investors.

Company Representative

Thumbnail of user sejalm1
Sejal M.
Typically does not respond to reviews

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Find your match on Zoosk

“I just love it – tons of real profiles, and people who actually want to meet up and connect in person.”

- Kyle G. Visit Zoosk