ZiffitReviews 37

Sent the books to them about 5 months ago and never saw a penny. Keep being told there's a delay but I can see they were recieved they've just scammed me
Don't use them. Use any other place that's more legit

Prices can go down within minutes & items can disappear from submitted lists & have to input all over again... some items not accepted when previously were. Too long to process orders & payments

I wanted to tell everyone about how great ziffit was until today. I was initially so impressed with everything about Zifit. But recently they decided to copy the annoying characteristics of sellbackyourbook. What does this mean? It means that at any given moment, they will delete everything in your cart that you have already scanned for submission because they changed their mind about accepting some of your trade ins. This means that the box you were carefully arranging and packing now has to be emptied and you have to input everything again minus the ones that decided they don't want. And they wont wait a few days to do this, they will do it at any given time. Meh

They are criminals. My books were all in new condition. They"rejected them amd offered no reason. They are crooks and should be prosecuted.

I sent in three perfect books (bought years ago and never read) and all three were rejected with no explanation. When pressed for an explanation, all I got was a generic response about possible reasons, and not a specific reason. When further pressed, the list of generic responses was reduced, but a satisfactory response was not produced. These were three near new books, and in no way should be rejected. In addition their "terms and conditions" mean that they "responsibly recycled" and can not be sent back. So in the end, they stole my books and did unknown things with them without any explanation. If they would provide pictures of the received books and cite the specific reasons for rejection, then it would be understandable, but not being stonewalled and then not returning the books is an unacceptable practice. Would not recommend this company.

I've had a look through the reviews and I think Ziffit are getting a bit of a bad press for not being who they say they are. However... they state clearly that they can't send books back if they are rejected, I knew this so I only send books that I would otherwise have given away. If you have a book you would rather sell than get rid of for almost nothing, sell it on Ebay or something. You won't make a fortune for your old books but it is a pain-free way of decluttering.

One thing I did take issue with is the courier company they use. Both myself and my uncle have seen the courier drive by without stopping to collect! If they used a more credible courier company then I'd have gone for 5*.

This website is an absolute joke, please do not be scammed into sending them your books. I sent them a brand new book that was only used for one semester and was in perfect condition upon sending it to them, no rips or damage, nothing. They then decided to tell me that they couldn't accept my book AND not only this, they weren't going to send my book back either. This last part really angered me as college student, as this book could have been easily donated or given back to the school I purchased it for someone else to use, it was in perfect condition. Instead the company decided they are going to recycle the book for you and you will not be getting paid. Customer service is a massive joke and essentially replays the automated message back to you without actually giving you the reason why your book was declined, just that it didn't meet their "terms and conditions." I seriously wonder how they are still in business as this seems to be a reoccurring issue among their previous users. To be perfectly honest, I will never use this service again and I strongly recommend others to not use it! Look into your colleges that you bought it through for sell backs and then if it's rejected, AT LEAST YOU GET YOUR BOOK BACK!

Do NOT use Ziffit. They rejected my unused books and then refused to send them back. I'm their email to me, it said they would give reasoning to why it was rejected in the chart below or in my account. I read everywhere and it never stated a reason. I'd advise anyone to never use this site.

I shipped last Wednesday and my payment was sent today. I sent 72 books and only 2 were rejected. I received an email when my order received and another when my payment was sent and responses to questions within 24 hours.
I will use them again and recommend others using them.
I think the issue some have with rejections are they are damaged, even slightly and since they are likely reselling they can only accept items in perfect or near perfect condition

Horrible experience. I sent seven books with a quote of $34 and they only paid me $12. They rejected 4 of the seven. Of course, these were the most expensive books they quoted. These books were not in bad condition. They conveniently do not send them back and said they will "dispose" of them. Yeah right. I am sure they will be selling them for profit. There are other places I could have sold these books had I known this was not an honest legit site.

I sent in a valuable hardcover book that included an author signed card. They said the cover was damaged! It was slightly used (it was a vintage book about Bergdorf's window dressings!) but not damaged and they offer you no dispute. They can arbitrarily destroy your books with no proof of damage, and when you try and complain to customer service they tell you to read the terms and conditions. Besides that, they also didn't honor another book and labelled it "Expired". What does that even mean? Don't use them!

I read all the quality requirements before sending in my book. However, I received an email that the book did not meet the quality standards and I was not going to get any money and they were going to dispose of my book! My book was in good condition. What a waste.