• Zibbet

Overview

Zibbet has a rating of 3.0 stars from 57 reviews, indicating that most customers are generally dissatisfied with their purchases. Zibbet ranks 42nd among Vintage Clothing sites.

  • Service
    3
  • Value
    2
  • Shipping
    1
  • Returns
    1
  • Quality
    3
See all photos

What reviewers want you to know

Positive highlights

  • Wonderful customer service; the best internet buying and selling venue I've found for truly unique items.

Critical highlights

  • Disillusioned by the changes at Etsy and declining sales, I joined Zibbet.
  • The "site improvements" have been promised for over 3 years.
How would you rate Zibbet?
Top Positive Review

“Outperforms ETSY”

Robert S.
11/22/20

Easy to use, easy to add products, easy to get paid. For me the decision was easy. ETSY never indexed my shop, didn't reply to my emails and hasn't refunded my initial fees.

Top Critical Review

“Never received my item”

Akash R.
6/22/21

It said instant download. I purchased 3 downloadable items from Zibbet but never received any download link to it or any order confirmation email. The amount was deducted from My PayPal. Later when checked for it, it started showing me this error. PLEASE DON'T BUY from this site, you will find very similar items on Etsy.

Reviews (57)

Rating

Timeframe

Other

Reviews that mention popular keywords

etsy (24) customer service (6) 3 years (3) sales (21)
Thumbnail of user roberts4067
1 review
0 helpful votes
November 22nd, 2020

Easy to use, easy to add products, easy to get paid. For me the decision was easy. ETSY never indexed my shop, didn't reply to my emails and hasn't refunded my initial fees.

Thumbnail of user yils
1 review
9 helpful votes
February 3rd, 2019

I love my Zibbet shop, let me tell you... i´m a Etsy shop owner since 2015 and my store doesn´t look so beautiful as the one on Zibbet. The customer service is great, although the sales are not like Etsy i had a few sales per month (I opened my store a year ago) I work really hard in order to bring traffic to my shop so is not only create a listing and wait for sales, it is about how much work you do.
I totally recommend it ;) My shop is LythiumArt from Venezuela, you are welcome!

Service
Quality
Thumbnail of user jennys277
1 review
3 helpful votes
February 11th, 2020

*** Update ***

After having a zibbet shop for a year, and getting 4 sales, I have decided to go back to Etsy. Zibbet is lovely and will likely work for many people, but it is not the platform for me, or the items I sell

***Original review***

I was an Etsy fan. Having three different shops, selling three different types of items since 2008 and always have been successful. Always sales, always happy.

Then in 2018, I was noticing the customers I worked hard to bring there, were then driven away by Etsy showing them similar, and sometimes less expensive items when checking out from my store.

My time and experience is worth what I charge. I saw my numbers go down and decided it wasn't worth my time any more.

Two years later I'm ready to try something else, so I am with Zibbet.

It is so great and reminds me of old Etsy. When Etsy was GREAT. Zibbet is great. Sure it's a little rough around the edges but it's so authentic and the customer service is helpful and spot on.

I am still in the 14 day trial period and after a week, Ive had a good sale as well as many views. Sure I have to work to bring in my customers, but I was doing that before anyway.

I suggest giving ZIbbet a good, solid effort. Give them 6 months but you need to be there to promote and network. You can't expect something out of nothing.

www.sewingin.cz

Thumbnail of user ded9
1 review
9 helpful votes
June 7th, 2018

Just opened my shop. So far I love the communication with Zibbet and how easy is was to transfer my listings from another market to this one. There is room for improvement, such as adding forums. I purchased a month so far but going to make it a year subscription. I hope to see Zibbet grow bigger.

Thumbnail of user johannec1
1 review
9 helpful votes
January 17th, 2018

Although I did not continue on with this site, I can't speak highly enough of their customer support. Every query was answered promptly.
I loved the look of my site, but circumstances stopped me from continuing.
As with any personal website, seller needs to do some promotion of their own. This is not like ebay and Etsy where you can just leave it all up to them. So much less in fees, but need to work on own exposure. In my view, this site is a great alternative to having your own website, not so much an alternative to Ebay or Etsy where you pay high fees for far greater exposure.
I am happy with this site, and will give it another go when I have more opportunity to give it my all.

Thumbnail of user timis1
1 review
0 helpful votes
November 16th, 2019

Seller on Etsy

https://www.etsy.com/listing/*******/ssc-personalized-phone-ring-holder-phone?ref=listings_manager_grid

And decided to try this. So far i havent seen much traffic but hoping this will change. Check out some awesome items we have listed

https://marketplace.acmoore.com/mandt-customs

Thumbnail of user floraz2
3 reviews
10 helpful votes
May 2nd, 2018

I just became a seller inside zibbet, i was worried i wouldn't sell, but now i sold 4 dresses, i am happy for this, also no transaction fee!

Thumbnail of user lynnd17
1 review
10 helpful votes
July 23rd, 2014

As a store owner, I love Zibbet. There are so many great features and they are adding even more soon! My sales and traffic are picking up and I also really love having just one fee with unlimited listings (or a free shop if I so choose). It allows me to create as much as I want and not worry about being able to afford an insertion fee. Once I pay for that year everything above that is profit (except for paypal fees, of course)

Thumbnail of user barbrab
1 review
18 helpful votes
July 24th, 2014

Not all venues are for everyone but since 2009 I know Zibbet is right for me. With hard work on my part, Zibbet works. Excellent attention by owners, no commissions, various extras for premium sellers and all around professionalism. Have they made mistakes? Yes. Have they learned from those errors? Yes. With over 300 sales and trying at least 8 other venues, I am pleased.

Thumbnail of user katyl1
2 reviews
18 helpful votes
June 11th, 2014

I have been a buyer and seller on various handmade sites over the years and this is the best, so much so that I no longer sell or buy on other sites. I love that if a product is listed as handmade, I can trust that it is. Zibbet is great about taking down shops that violate their rules. In addition, Zibbet's customer service is superb and I can trust if I need to contact them about anything I will receive a reply quickly.

Thumbnail of user elaineo3
2 reviews
19 helpful votes
August 4th, 2014

I've been a seller on Zibbet since October and so far have 40 sales. I've always had less than 40 items for sale so I'm sure I would've had more sales if my inventory was built up. So far any question I asked had a response within 24 hours. Resellers are quickly removed so you're not competing with a lot of factory products. For $79 a year and no other fees this is a good site for handmade items.

Thumbnail of user ilgaj
1 review
13 helpful votes
March 9th, 2014

I have a shop on Etsy and opened a new one on Zibbet. While Zibbet is not the best sellers' market YET because of its marketplace size, it is a great buyers' market with real handmade artisans. The staff is FRIENDLY... anyone who has sold on Etsy knows what a novelty THAT is. Having worked in software before, I know that products can "slip," so I'm not overly anxious about the new release. I think the key word is: Patience. Zibbet will grow and get marketshare, meanwhile, tell your friends and customers!

Thumbnail of user maryj111
1 review
79 helpful votes
September 10th, 2015

Etsy is a 15 YEAR OLD SITE. Of course they have exposure. Sure they get traffic. But guess what they will screw you. And their CEO IS A TWO FACED SNAKE Who sold out the hand made market and continues to do so.

They let you build up THEIR BUSINESS. (while you neglect your own standalone site) They lull you into false security and then they ERASE YOU. Go ahead, google "my etsy shop got shut down" I know, because they did it to me. I was making about 1,000 a month, and then they shut me down without warning for a non-delivery complaint that had already been REFUNDED. THEY are integrating PayPal so they can WATCH YOU.

ZIBBET is a host. Nothing more. Drive your own traffic, make your own success. Stop blaming the site because you don't do the legwork.

AND GUESS WHAT? ZIBBET HAS A FREE GUEST CHECKOUT. Your customers do not have to even sign up for an account there to buy from you. Do you know why Etsy still doesn't have a guest checkout after all these years? Because they only want YOUR CUSTOMERS. They don't care about you.

Thumbnail of user waleedm6
1 review
0 helpful votes
February 13th, 2018

I buy college textbooks PDF eBooks at Cheap form website
You can buy by link
https://www.zibbet.com/digitalbooks

Thumbnail of user heidiw7
1 review
6 helpful votes
July 24th, 2014

Love zibbet. Has a variety of accounts available, from free, to premium, so there's something for everyone! Friendly support, and I always get replies the same day I send an email!

Thumbnail of user suec20
2 reviews
14 helpful votes
July 24th, 2014

I am completely pleased with Zibbet. I opened my handcrafted jewelry shop less than a year ago and have actually had more sales than I had hoped. I compared the three major sites and chose Zibbet because they seemed to offer the best membership deal. I chose a Premium shop and locked in my yearly cost for life. Zibbet also does not take a percentage of the sales. I have also had excellent response the few times I've had to contact them with a question or request.

I felt that Artfire, while probably a good site (I've bought from there) didn't fit my shop as well and I ruled out Etsy (I've also bought from there) because as I browsed through the "handcrafted" jewelry I saw much that were cheap mass-produced items.

Thumbnail of user annav11
1 review
11 helpful votes
December 12th, 2013

This is the best venue if you are looking for true handmade items, real vintage, fine arts and art suppliers. I've shopped on this website with many of the shops on the website and I even have my own shop there. Come on by this website and you won't be disappointed on what it offers. The website is also growing and has nearly doubled in shops since October. It's definitely a venue you want to give a try.

Thumbnail of user susier2
2 reviews
24 helpful votes
July 23rd, 2014

As a business owner for more decades than I care to admit... I've had the best service with Zibbet. As opposed to other online sites, ebay, Etsy and others, you can ACTUALLY "speak" with the owners of Zibbet. If you have a problem, only once, I had a customer who never paid for their order. I contacted admin and it was cleared up within 48 hours. (Zibbet is located in Australia and I in the US. Time difference.) That hasn't happened when I've contacted the admin of Etsy. I got their automatic reply and they never fixed the problem. The best thing I did was to leave Etsy. I pay for 2 premium stores at Zibbet and am looking forward to the launch of the new website. Because of my Zibbet stores I've received many custom orders in both of my stores.

Thumbnail of user rebeccaw20
1 review
6 helpful votes
July 23rd, 2014

I have 3 premium shops on Zibbet that have served me well. The admin is super friendly, and the sellers are super friendly ( that I have had contact with), the site has gone through some growing pains, and things aren't always perfect, however, it has been a great place to house my shops, and I am looking forward to the new site (with even more perks), that will be launched this month! Exciting new things are coming to Zibbet. Come visit, great sellers, great admin., and AWESOME shops, selling Handmade, Vintage & Supplies!

Thumbnail of user acraftyarabw
1 review
13 helpful votes
November 9th, 2013

Zibbet is truely the last great handmade website, since Etsy recently announced they will be allowing manufactures and resellers on their site, and no longer supporting handmade artists.

Zibbet however has a very attentive staff that are always in the forum, answering questions and keeping everyone updated on their upcoming rebuild.

I have a Premium Account, which allows me to show up on the front page regularly, customize my shop site colors to match my merchandise, and even allows me to add widgets to my Facebook, Twitter, Blog, and yes, even my Etsy shop (although I do not do this last one).

Zibbet really is the best!

Thumbnail of user karenq4
2 reviews
11 helpful votes
November 9th, 2013

I'm thrilled with this venue that stays true to handmade, vintage and supplies. Wonderful customer service; the best internet buying and selling venue I've found for truly unique items.

Thumbnail of user arlynr
2 reviews
18 helpful votes
December 4th, 2014

I love zibbet... not much sale for me yet, but im getting some... i have a life time account as a seller there... i can hang in there... I can send email to Jonathan and he will answer immediately... i think i see future in zibbet... visit some shop and try to buy anything you want...

Thumbnail of user kristinm10
2 reviews
7 helpful votes
October 18th, 2013

Zibbet is a truly handmade, vintage, fine art, and supplies site. They support the individual artisans with outstanding customer support a large selection of items to choose from. Lots of new items added everyday. They're committed to the handmade community and support the individual artisans. They are so passionate about handmade, vintage, fine art, and supplies they put it in writing. Join Zibbet in their support of the handmade community go to iPledgeHandmade.com and sign the pledge.

Thumbnail of user donnal35
1 review
11 helpful votes
July 23rd, 2014

I have been a Zibbet seller since 2010. I have over 400 recorded sales and have made purchases too. I have never had a problem with any of the purchases I have made and have a 100%+ feedback rating for my own sales. I am a fervent supporter of Zibbet and have nothing but good things to say about my experience there.

Thumbnail of user terric13
Terri C.
1 review
10 helpful votes
July 28th, 2014

As I write this we are awaiting the launch of the new Zibbet site. Previews of it show it be very encouraging, Jonathan and team have listened to the sellers in revamping the site. This administration is very responsive to reports of resellers and mass produced items and keep true to the definition of handmade.

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About the business

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