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The company's reputation is marred by significant customer dissatisfaction, primarily due to issues with transparency and professionalism. Customers have reported unexpected additional charges and unconstructive interactions when seeking resolution, indicating a lack of effective customer support. Concerns about data privacy have also emerged, reflecting poorly on the company's adherence to ethical standards. While there may be some positive feedback regarding the initial offerings, the overall sentiment suggests a pressing need for improved communication, accountability, and respect for customer privacy to enhance their service approach and rebuild trust.
This summary is generated by AI, based on text from customer reviews
Had a dealing with a member who advertised on a website promising a working site but added extra charges. Had personal insults when I asked for it to be fixed and went as far as publishing my personal address in a Skype chat which is surely against the data protection act. - See more at: http://budgetwebsitesolutions.co.uk/#sthash.EowCTjq6.dpuf