How would you rate Zazzle?

cheryl M.

New York

1 review

0 helpful votes

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Great service

August 17, 2022

Site is arranged well and easy to navigate. Order processed quickly and accurately.

Date of experience: August 17, 2022

pat X.

Pennsylvania

1 review

0 helpful votes

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Feedback

August 18, 2022

Excellent job with the item. It was perfect and I really enjoy it

Date of experience: August 18, 2022

donald U.

Virginia

1 review

0 helpful votes

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Ptsbg Shopper

May 28, 2022

Great from start to delivery! Will continue to use when the occasions arise.

Date of experience: May 28, 2022

Jourdan K.

Georgia

1 review

0 helpful votes

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Will order again!

March 25, 2023

The design process was easy, got a great price, and delivery was quick!

Date of experience: March 25, 2023

nicole Q.

Maryland

1 review

0 helpful votes

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Love IT

November 19, 2022

Very nice love the picture frame it was not what I was expecting

Date of experience: November 19, 2022

john T.

North Carolina

1 review

0 helpful votes

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Thanks

August 20, 2022

Thanks! It was exactly what I had order, and was delivered on time.

Date of experience: August 20, 2022

katherine J.

Illinois

1 review

0 helpful votes

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Awesome

August 20, 2022

I received exactly what I ordered. Design was nice and plenty to choose.

Date of experience: August 20, 2022

Suzanne A.

Minnesota

1 review

0 helpful votes

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Perfect

December 13, 2022

Just what I needed to finish my Christmas cards. Just the right size.

Date of experience: December 13, 2022

davona Z.

Pennsylvania

1 review

0 helpful votes

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In LOVEEE!

July 3, 2022

I'm so in love with my baby shower invitations! Thank you so much

Date of experience: July 3, 2022

lucille F.

New York

1 review

0 helpful votes

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Baby shower invites

October 1, 2022

Quick and easy creation of the invitation and very prompt delivery as promised.

Date of experience: October 1, 2022

William N.

Utah

3 reviews

0 helpful votes

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Great quality and delivered on time

October 2, 2022

I can't suggest any improvements... I am delighted with my custom coffee mugs!

Date of experience: October 2, 2022

jon S.

Arizona

1 review

0 helpful votes

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Great experience

October 1, 2022

Fast delivery and just what I ordered. I will order from Zazzle again.

Date of experience: October 1, 2022

kate A.

Illinois

1 review

0 helpful votes

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Great

July 5, 2022

Service and product was quick, very professional, and high quality. Already ordering more

Date of experience: July 5, 2022

dianna m.

New York

2 reviews

0 helpful votes

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Christmas Card

December 20, 2022

Love the card! The photos turned out a bit gritty, not sure why!

Date of experience: November 20, 2022

Zazzle S. — Zazzle Rep

over a year old

Hello Dianna,
I apologize for your cards not meeting your expectations. That's certainly not the experience we strive for.
I will be reaching out shortly via email to provide some suitable resolutions.
I hope we can resolve this promptly,
Kind regards,
Craig

jaeda M.

Oklahoma

1 review

0 helpful votes

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Great

May 31, 2022

The product arrived way before the intended delivery date and they looked great.

Date of experience: May 31, 2022

kristine X.

North Carolina

1 review

0 helpful votes

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Great product

May 31, 2022

It was easy to use. Shipping was fast. And the product is adorable!

Date of experience: May 31, 2022

julie R.

Pennsylvania

2 reviews

0 helpful votes

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Invites

August 24, 2022

Quick and easy to design and arrived before the date they told me!

Date of experience: August 24, 2022

tonya A.

Texas

1 review

0 helpful votes

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Excellent service

August 26, 2022

Zazzle never disappoints! I can always count on Zazzle for all my needs!

Date of experience: August 26, 2022

jennifer Y.

Ohio

1 review

0 helpful votes

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Great product

August 25, 2022

I was very impressed with the great product, it was precise and fast!

Date of experience: August 25, 2022

natalie R.

Virginia

1 review

0 helpful votes

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Flag

August 24, 2022

Super easy to navigate creating and super pleased with how it turned out.

Date of experience: August 24, 2022

Q&A (198)

Question

How long does it take for "support" to respond to an email?

Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?

By Zazzle S., over a year old

See more answers (22)

Question

I am wondering why it ALWAYS says high volume calls I want RMA# so I can get a account credit at this point maybe a refund? I have been waiting on the phone 40 minutes everyday trying to get a hold of someone. I keep getting the run around from Customer Support who can help me?

Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.

By Sharon F., over a year old

See more answers (7)

Question

Howaccurate is the shipping

Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.

By Denise B., over a year old

See another answer (1)

Question

Let's say I want to get a customized phone case, how will the customization be done?

Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.

By Zazzle S., over a year old

See another answer (1)

Question

I need to contact a Zazzle staff member. I have been trying for days, via emails and trying to call, to get the status of my order. I ordered it over a week ago and paid for 2-3 day shipping. How do I get in touch with someone to get answers?

Answer: Good luck I haven't heard back from any of my inquiries either

By Response p., over a year old

See more answers (3)

Question

Hi! Do you offer any guarantees on your shipping options?

Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

By Sharon F., over a year old

See more answers (4)

Question

Hello. Has anyone ordered the portuguese style Azul tiles? What was the quality?

See more answers (0)

Question

Ordered Boston ferns March3 / 24 STILL NOT Here! Money has been taken yet no product! I am extremely disappointed and angry! Please advise

See more answers (0)

Question

Hello I'm in Soutn Carolina I just want to make sure yell a real place I don't know how to oder things and I like yell prices

See more answers (0)

Question

My shower invitations are on thin, seemingly plain printer paper. I was expecting cardstock. Is this common? Was there something specific to select?

See more answers (0)

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Typical questions asked

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Zazzle

Overview

Reviews (11,413)

Q&A (198)

How long does it take for "support" to respond to an email?

I am wondering why it ALWAYS says high volume calls I want RMA# so I can get a account credit at this point maybe a refund? I have been waiting on the phone 40 minutes everyday trying to get a hold of someone. I keep getting the run around from Customer Support who can help me?

Howaccurate is the shipping

Let's say I want to get a customized phone case, how will the customization be done?

I need to contact a Zazzle staff member. I have been trying for days, via emails and trying to call, to get the status of my order. I ordered it over a week ago and paid for 2-3 day shipping. How do I get in touch with someone to get answers?

Hi! Do you offer any guarantees on your shipping options?

Hello. Has anyone ordered the portuguese style Azul tiles? What was the quality?

Ordered Boston ferns March3 / 24 STILL NOT Here! Money has been taken yet no product! I am extremely disappointed and angry! Please advise

Hello I'm in Soutn Carolina I just want to make sure yell a real place I don't know how to oder things and I like yell prices

My shower invitations are on thin, seemingly plain printer paper. I was expecting cardstock. Is this common? Was there something specific to select?

Have a question?
Ask to get answers from the Zazzle staff and other customers.

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Zazzle

Overview

Reviews (11,413)

Q&A (198)

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