Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
They look perfect, better than I expected! They came super quick which was super convenient. Thank you so much :)
They came in they're fabulous as always. I hand them out to the members of my great support group on the last night. They love them.
Delivery was quicker than expected and quality was excellent!
I have ordered several personalize items such as invitations and registry cards. They were completed quickly and correctly. I was very pleased with the service, the quality of the products and the speedy delivery. I will certainly use zazzle again in the future and I will refer friends and family to zazzle.
Excellent service, fast shipping. Quality 5 star!
Thank you!
Quality of the photos were great. Excellent turnaround! Job well done!
Discussed wanting to get autism ID cards and started searching online to find one I liked. I found one on Zazzle that I personally liked and had it customized and my dad ordered them. I have em now and I'm satisfied with it. (Blurred photo of myself and last name on the photo of the card for privacy reasons)
My bridal shower invites came much faster than expected and they are so beautiful! Definitely exceeded my expectations!
I love the design and fast shipping, just envelope is not what I choose color, but since our address and name in it, decide to keep it.
Hope little more consider next time. Oh, We are thinking about little card for menu and sign also.
Thank you!
Zazzle is my go to custom printing provider! From business cards to client gifts, to holiday cards or postcards...
Pleased with the quality and arrived when promised! Thank you.
Amazing quality I am very happy with the result. I cannot wait for my wedding guests to receive them.
Great, first time using Zazzle and this poster is wonderful, something I couldn't find anywhere else!
Everything arrived perfect and as described. Thank you!
Everything looks great! My daughter loves the dinosaur cards
It was great and was a big hit. Thank you so much.
I ordered 50 invitations for a party. They arrived fairly quickly, and were jus as described.
The order came early and this was a very pleasant surprise.
I was very happy with the ordering and the finished product.
Design software was easy and very user friendly. Cards came in just as ordered... Of course, I made a small spelling mistake, but nothing I could not live with. Totally my fault. Product made is beautiful and my Great Aunt Helen will have an amazing 100th Birthday. Thank you!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.