Zazzle has a rating of 4.5 stars from 11,421 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery and business cards. Zazzle ranks 1st among Stationery sites.
Easy shopping and shipping arrived early—I didn't have any problems.
Excellent delivery & loved the cards & the price.
Will recommend & will most certainly use zazzle often.
The prices are great and the quality is unbeatable. The selection is huge and the shipping is wicked fast!
Thanks Dave! Dave was very helpful with my issue and he resolved my problem. I would recommend Zazzle to everyone thanks to Dave. Thanks Dave.
On the whole the invitations were beautiful. However, sixteen of the invitations had ink marks on the front of the invitation.
Hi Debra,
I sincerely apologize that some of your invitations arrived with ink marks on them. That is certainly not the customer experience we strive for.
I will be reaching out to you shortly via email to help get this issue resolved as soon as possible.
I look forward to assisting you.
Kind regards,
Craig
Easy to personalize, it was hard to tell if it was a card - didn't realize it was like a postcard otherwise it was good
Hi Lisa,
We are very sorry to hear you had some slight issues with your card order! We've reached out to you directly via email to assist with a resolution and provide some clarification! We hope to hear from you!
Thank you,
Ryan
Took the glass put of the hutch. I attached paper from zazzle to the glass and reattached it to the hutch.
Fast Delivery, and it was exactly what I wanted! The colors and fonts were what I wanted and overall beautiful.
These came in so fast and were adorable! My fiance had custom crds made to ask his friends to be groomsmen in our wedding!
Some of the font was changed on the invitation that I ordered. The font is unreadable on the invitation.
Hello Eddrea,
I am so sorry to hear about the incorrect font on your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Katie Ann
Did the invitations for my daughter's bay shower. Was very pleased with the results and quick delivery. Came a week before the stateddeliveru daye
Everything was produced and shipped very quick. It was accurate and was very pleased with the ordering
Invitations were beautiful everyone was telling us how beautiful they were they were different I love different!
Great customer service! I would have liked if the badge was brighter. Looks a little dark but overall good looking! It's as expected.
Haven't seen the product yet (sent directly to recipient) but very happy with ease of design, price and quick delivery!
Ease of ordering. Product exactly as prescribed. Delivered earlier than expected which was also a plus.
My fiancée and I had to order our reception invitations last minute and found exactly what we wanted! It arrived fast and exactly as pictured online.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
Hello Donald,
I am so sorry to hear that you have not yet received this order. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right.
I will be sending you a private message here requesting for your order details so that we can help look into this.
I look forward to assisting you further!
Thank you,
Christine