Overview
Zazzle has a rating of 4.5 stars from 11,471 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery and business cards. Zazzle ranks 1st among Stationery sites.
I was so pleased with the ease by which I could order my foam board poster, and it arrived quickly and was just beautiful! Thank you!
Easy to order, invitations came quickly and they look beautiful. The follow-up from zazzle on whether or not the order was received was a nice touch.
Great website. Extremely easy to customize products. Many designs offered and the designs are beautiful.
Ordering was easy. Order was delivered way before expected delivery date. Quality exceeded my expectations.
I loved my Zazzle experience. Very easy to find the card I needed for invitations. All I had to do was fill in my info and pics. Fast delivery too!
I received my order but the customization was what was on the sample online. My saved customization was not received
Hello,
I am so sorry to hear about the disappointment with your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Clare
Cups arrived severely damaged. 3 out of 7 items were either completely shattered or had cracks and peeled off paints on them
Hi Ryan,
I am so sorry to see your mugs arrived in that condition. Confirming I have just sent you an email to assist with a suitable resolution!
I'm so sorry for any inconvenience this has caused.
Thank you for your patience,
Clare
Ordered Our Lady of Guadalupe print. It came in time for Christmas and was just like the original. We are very satisfied.
Orders dont get delivered. When you contact them they say it was cancelled, but never processed a refund. 6 week and waiting.
Hi Richard,
I'm sorry for any inconvenience or confusion regarding your order and returning funds.
I will be reaching out via email to help resolve this issue promptly.
I look forward to assisting you further.
Kind regards,
Craig
Exactly as ordered and came quickly. Easy to customize. Easy to order.
It was perfect, I should have gone with the next size up and wish I had the option to laminate them.
Ordered the hat first, and he just had to have the shirt. The yellow was great. It really makes a statement.
Arrived a week early and great quality for the price and not being able to feel or see prior to purchase
I had no problem using the website. The quality of our invitations were amazing thank you so much for the beautiful
Zazzle did a great job with the wedding invitations. Even let me type in the rsvp on the bottom of it.
I bought 75 save the dates and invitations and like 10 I can't use because they didn't arrive in good condition
I paid a little extra for shipping so I could have tracking and ensure my order arrived by the 30th. Zazzles infor started my order would arrive between May 24th and May 30th. I placed my order on May 19th, did not have tracking info that was viewable to me until May 30th. When I contacted Zazzle about this I was told it would take a few days. Eleven is more then a few. My order did not arrive by the 30th and when I contacted Zazzle they said it wasnt to arrive by that date. Even though I have only ordered so I could have it for the 31st. I was provided no help on either time I contacted them and Zazzle will not take responsibility for the fact that the currier they chose to use did not even attempt to make contact, they just left a notice of delivery, despite my being home waiting to receive the package. Zazzle promises 100% satisfaction guarantee but I am 0% satisfied and they wont help me all they do is say sorry and give lame excuses.
Now I dont have my business cards for the day I needed them. I will never use this company again.
Hi Laura,
I am so sorry to hear about that you have not received your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Kevin
My experience was amazing designing my invitations was smooth. I'm very happy to say that they turned out perfect. Highly recommend.
It was easy to order and the finished product looks amazing. It is great quality material and all around good service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're so happy you enjoy Zazzle, JoAnne. We love hearing amazing feedback like this especially when it refers to ease of use. Let us know if you ever need anything at all and we look forward to seeing you back, soon! Have a great day!