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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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The order process was easy and communication was excellent. My order arrived on time. The wine cups were so cute I ordered another one!
Great product, quick delivery. Would order again for a personalized gift.
Design was simple which was what I was looking for and the pre made template made it easy to put in the information I needed!
Order was great! My only small complaint was, I ofiginally did an order with a different ship picture. Apparently, they rejected my order but I was not notified of that or of why. I figured it out on my own, luckily and fixed everything and got my new design and order set up. Very happy with the products!
The actual invitation was what I requested and liked. What I didn't like was that the backing was black and when stacked together to ship the black of the backing rubbed off on the front of the invitation causing black smudges on the white front.
Beautiful bridal shower invitations & quick shipping. Placing an order was simple.
I am more than beyond impressed with what I received, and the quality was absolutely amazing. I will forever be using this company and if I have any other needs when it comes to cards or invitations, I will 100% come back
Ordered stickers for our band program with the logo. The stickers are perfect for what we are using them for.
Their website was easy to navigate and they made my cards exactly how I wanted.
I got my order and my sister loved them for her granddaughter. Thank you
Providing assistance to others is something we greatly value and appreciate. We strive to ensure that every interaction is a positive experience. Your satisfaction is truly important to us, and we are always working to improve. It is our goal to consistently deliver the best service possible.
Great quality, fast shipping, and easy designs you can't go wrong here. I've been a customer for years.
The platform was easy to customize and I loved the final product!
The mugs we ordered turned out better than expected! Fast turnaround and shipping!
Quick delivery with good quality paper and beautiful colors on photo prints
Picked the design and items arrived as pictured. Nice art, good quality merchandise.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.