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ZazzleReviews 12,397

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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California
1 review
0 helpful votes
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Great Condition
August 18, 2025

Arrived in time for a wedding in great condition. Exactly as shown in photo online.

Date of experience: August 8, 2025
New Jersey
1 review
0 helpful votes
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Quality Products
August 18, 2025

Our 2nd purchase of kitchen cabinet knobs
You just don't find the quality and designs in any Big Box or hardware stores
These are quality artistic pieces

Date of experience: August 8, 2025
Tennessee
1 review
0 helpful votes
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Turned out great
August 18, 2025

It all looks good. Grateful for helpful customer service and for the free pre-addressed envelopes.

Date of experience: August 8, 2025
Illinois
1 review
0 helpful votes
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Love it! Great quality!
August 18, 2025

Just as I personalized! And the quality is great! Love them!

Date of experience: August 8, 2025
Massachusetts
1 review
0 helpful votes
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Employee of the Month poster
August 18, 2025

Great quality posters and quick delivery been using Zazzle for quite some time now

Date of experience: August 8, 2025
Missouri
1 review
0 helpful votes
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Personalized Camel Playing Cards
August 18, 2025

I ordered personalized playing cards as a gift. They look great!

Date of experience: August 8, 2025
New York
1 review
0 helpful votes
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Excellent invitations
August 18, 2025

Probably should have ordered more, but since the space in our apartment is limited, this is more than enough.

Date of experience: August 8, 2025
California
1 review
0 helpful votes
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Awesome
August 18, 2025

Had this made for my brothers retirement party. It came out perfect and was delivered super fast.

Date of experience: August 8, 2025
Louisiana
1 review
0 helpful votes
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Birthday
August 18, 2025

It wasn't what I expected. My package was torn, and it was smaller than I thought and one of the picture with outside and cut off.

Date of experience: August 8, 2025
Oklahoma
1 review
0 helpful votes
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I got exactly what I ordered, no surprises. Packaging kept everything in perfect condition until it arrived safely and quickly at my front door.

Date of experience: August 7, 2025
New York
1 review
0 helpful votes
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Great product
August 17, 2025

Looks like a real note and saved me lots of time instead of hand writing them.

Date of experience: August 8, 2025
Texas
1 review
0 helpful votes
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Excellent
August 17, 2025

On time and great product! Good customer service! Will buy again

Date of experience: August 7, 2025
Ohio
1 review
0 helpful votes
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Didn't receive item when needed.
August 17, 2025

Delivery date said Thursday or Friday and received item in afternoon on Saturday. Needed it for event that morning. I would of never ordered the item if delivery was for Saturday.

Date of experience: August 2, 2025
Zazzle S. Zazzle Rep
2 months ago

Hello Janet,

I am sorry to hear your bridal shower cards did not arrive on time. Please send us an email to social@zazzle.com and we would be happy to help.

Thanks

Adam

Ohio
1 review
0 helpful votes
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A quality product
August 17, 2025

I ordered prayer cards and was extremely pleased with them!

Date of experience: August 7, 2025
California
1 review
0 helpful votes
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I bought business cards for my press on nail business and they came out beautifully! The quality is up to my standard and the color did not fade at all! I was a little nervous that the small text would become blurry but it didn't :)

Date of experience: August 7, 2025
Illinois
1 review
0 helpful votes
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Perfection
August 17, 2025

The shirt turned out perfectly and arrived on time. It fit Desiree perfectly.

Date of experience: August 7, 2025
Virginia
1 review
0 helpful votes
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Awesome work
August 17, 2025

I did not have any issues with the service. I would recommend this company.

Date of experience: August 7, 2025
Washington
1 review
0 helpful votes
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Wonderful quality!
August 17, 2025

I ordered two cards through this company. The process of creating them was simple and really fun- like virtual scrapbooking. They arrived in less than two weeks- clarity was superb! I plan on using this company in the future for my wedding!

Date of experience: August 7, 2025
Virginia
1 review
0 helpful votes
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Great Quality Product
August 16, 2025

I wasn't sure that I would even find the item I was looking for—such great quality. FastI shipping and packaged well as not to damage the goods.

Date of experience: August 6, 2025
Texas
1 review
0 helpful votes
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Highly satisfied!
August 16, 2025

It was very easy to assemble the invitation style I wanted and I received my order within a timely manner!

Date of experience: August 6, 2025