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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Arrived in time for a wedding in great condition. Exactly as shown in photo online.
Our 2nd purchase of kitchen cabinet knobs
You just don't find the quality and designs in any Big Box or hardware stores
These are quality artistic pieces
It all looks good. Grateful for helpful customer service and for the free pre-addressed envelopes.
Just as I personalized! And the quality is great! Love them!
Great quality posters and quick delivery been using Zazzle for quite some time now
I ordered personalized playing cards as a gift. They look great!
Probably should have ordered more, but since the space in our apartment is limited, this is more than enough.
Had this made for my brothers retirement party. It came out perfect and was delivered super fast.
Looks like a real note and saved me lots of time instead of hand writing them.
On time and great product! Good customer service! Will buy again
Delivery date said Thursday or Friday and received item in afternoon on Saturday. Needed it for event that morning. I would of never ordered the item if delivery was for Saturday.
I bought business cards for my press on nail business and they came out beautifully! The quality is up to my standard and the color did not fade at all! I was a little nervous that the small text would become blurry but it didn't :)
The shirt turned out perfectly and arrived on time. It fit Desiree perfectly.
I did not have any issues with the service. I would recommend this company.
I ordered two cards through this company. The process of creating them was simple and really fun- like virtual scrapbooking. They arrived in less than two weeks- clarity was superb! I plan on using this company in the future for my wedding!
I wasn't sure that I would even find the item I was looking for—such great quality. FastI shipping and packaged well as not to damage the goods.
It was very easy to assemble the invitation style I wanted and I received my order within a timely manner!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
Hello Janet,
I am sorry to hear your bridal shower cards did not arrive on time. Please send us an email to social@zazzle.com and we would be happy to help.
Thanks
Adam