Had a very good experience two boxes in a row! Can't wait for my third box and will definitely be subscribing for more boxes when my subscription is done
YumeTwins abo Box is very cute, every month gave us a surprise. My daughter love it very much. Just the shipment and custom costs too high. Still we love it very much.
Every item I got was so cute! And the box arrived earlier than expected, taking into account the covid issues. It was the first time I get a box and I can't be more happy I will repeat for sure!
I'm excited every month for this box. Very cute and useful things and me and my daughter loves it! The most fun part of the box is that it has themes and you get quality things inside.
I ordered my first yumetwins box in April. On April 14th my box was shipped. As of today, August 17, my box still has not arrived. I have reached out to YumeTwins customer service several times and each time the only responses I have gotten have essentially consisted of "keep waiting, your box should show up, if it gets sent back to us we will let you know". At least 2-3 interactions with them I have specifically asked how long do I have to wait for a refund or replacement and they have not ever answered that question. The level of customer service I have received about this issue is horrid. At this point I have contacted PayPal for a refund as it has now been over 4 months since the item was marked as shipped but has not arrived. PayPal thinks YumeTwins was trying to wait me out past the buyer protection so that I could not get my money back. I did order another box from this company between that box and now that went out through another shipping company. The initial box appeared to be stolen and they did sent out a replacement for that box after some frustration and making me do much of the work with communication with the shipping company and I did finally receive the replacement of that box. I strongly encourage buyer beware with this company. They have done nothing but give me the runaway and terrible customer service.
I always love getting my box in the mail! The box is durable and items inside are never or very rarely damaged. There is always something for everyone to enjoy in each months box!
We are very happy with the subscription so far. Cute items and you can cancel month to month. You can get a idea beforehand what's in the next box... since you get weekly updates.
Super cute items every month! Only thing is the boxes are sometimes late, and during this pandemic almost always late and come in wring order! Super rewarding to open every month!
If you like Sanrio and cute Japanese items, then this is for you. Get a sample of kawaii items from Japan every month! I do enjoy all the items I get.
I have been using Yumetwins for a a year now and never been disappointed, it's always so joyful to go get your box in the mail! Plus quality and cute goodies I especially love the plushies
Their items are super cute! I love using the bag type items and also one time I got kuromi socks that were super comfy, I've had about 6 months of their things and I love all of it (:
YumeTwins was my very first subscription box for items from Japan. I've been a subscriber for a long time and i'm never disappointed. All the items are excellent quality and super cute!
I ordered the box and haven't received but they emailed me saying why and it was due to the typhoon that hit Japan recently. They let me know as soon as it happened.
Love love LOVE this subscription! You get cute items from Japan and it arrived within the first week of the month. I'm always excited for the cute limited Japan items!
I have received 3 boxes so far and love everything! All items are great quality and super happy cute! The worse thing is the waiting! Heeheehee! If you love kawaii, you'll love YumeTwins!
Yume Twins is great! In each box you'll get super cute items and some stuff you can use around the house! Nothing comes damaged and everything in the box is high quality!
I LOVE the innovative and creative themes for each month. It's the absolute best way to get all the coolest and most adorable kawaii and anime goodies that I love so much!
I havent received it yet but very excited for it from the diff youtube videos i have seen with the unboxing from the past crates were amazing i cant wait to get mine!
Always allot of new goodies.
All the cute stuff you love.
Interesting choices for Japanese goodies.
Nice costumer service. Friendly service.
Always on time for arrival.
My box shipped really quickly and arrived within a week and a half! Everything was really good quality (no Daiso things!) and excellent value for money.
Overview
YumeTwins has a rating of 4.1 stars from 324 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YumeTwins most frequently mention cute items, subscription box and customer service. YumeTwins ranks 12th among Subscription Shopping sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members