My lawn is beautiful even though we just hit spring. Our technician, Mark, always looks at it as he is working and makes recommendations regarding issues he sees with the lawn. He lets me know what he is applying when he will be back, and what he will be doing at that time. Last year the fruit on our trees was amazing. I believe that is thanks to the care and attention given to them by Mark.
Ever since we started these services from GreenPal, Our lawn has been healthy and green throughout the year. I actually took the time to view the service tech's performance on my security cameras and was so happy to see he was very thorough. This explains why my lawn looks so good. So glad they have such professional staff. Thank you GreenPal!
Hi Jayson J., thank you so much for your kind words and positive review! We're thrilled to hear that our lawnmowing and landscaping maintenance services have made your lawn healthy and green all year round. We take pride in our professional staff's thoroughness and commitment to excellence. Your satisfaction is our top priority. Thank you for choosing GreenPal!
The service has been great. The techs are friendly and polite. They are always careful with the equipment and our property. Closing the gate is big to us because we have two dogs that will run if given the chance.
Dear Sara R.,
Thank you for your great review! We're thrilled to hear that you have had a positive experience with our service. We appreciate your kind words about our friendly and polite technicians who take care of your property and equipment. Ensuring the gate is closed is a priority for us, especially considering your dogs' safety. Thank you for choosing GreenPal for your lawnmowing, landscaping maintenance, grass cutting, and yard maintenance needs. We look forward to serving you in the future.
The service provided was as scheduled. Promptness and courtesy at all times by the technician. We've been using GreenPal since June of 2015 and are very satisfied with the results. I would recommend using this service to all my friends and family. Thanks for a job well done.
Hi Kaitlyn K., thank you for your positive review! We're glad to hear that our service was prompt and courteous as scheduled. It's fantastic that you've been a satisfied GreenPal customer since 2015, and we appreciate your recommendation to friends and family. We'll continue to provide excellent lawnmowing, landscaping maintenance, and grass cutting services. Thank you for choosing GreenPal for your yard maintenance needs!
Got off to a rocky start in the Spring with them but it worked out really great! The yard looks 1000x better than in the Spring! No mosquitos or ticks! Trees are even looking better and healthier. We are signing up for next year!
Hey Umer! Thank you for your honest review and for choosing GreenPal. We apologize for any initial challenges in the Spring, but we're thrilled to hear that things worked out great for you. It's fantastic to know that your yard looks 1000x better now, with no mosquitos or ticks, and even healthier trees. We appreciate your support and we're excited to have you sign up for next year! If you have any further lawn care needs, feel free to reach out. Thank you for choosing GreenPal!
The technician has always been courteous and professional. Treatments are working fine and my lawn looks good. I can't wait to see how my lawn looks when spring comes around. So far, so good. We just gotta keep the weeds killed off.
Dear Prince,
Thank you so much for your positive review! We're thrilled to hear that Robert provided prompt and professional service for your lawn, applying the appropriate ingredients for this season. We're glad that our app's arrival updates allowed you to follow his progress and that he took the time to describe the treatment he was scheduled to provide. It's great to know that he was efficient and proficient in delivering the service. We truly appreciate your feedback and look forward to continuing to provide you with exceptional lawnmowing, landscaping maintenance, and grass cutting services through GreenPal!
C&K lawncare is dishonest and sloppy. They were days late for first now, quoted me outrageous price, left a bag of yard waste and cigarette butts in my lawn. Raise around but never cleaned it up. Left me with a mess in front and back yard. We're sneaky and manipulative. Texted me at midnight, went days without returning texts. Was a no show, ever completed job then canceled the redo an hour before. Don't waste your time. Bad men. Too many pics to post. Getting refund
Dear Shannon, we apologize for the negative experience you had with C&K Lawncare. This is not the level of service we expect from our vendors. Please email us at team@yourgreenpal.com with your contact information and any evidence you have, so we can address this issue and provide you with a resolution. We appreciate your feedback and will work to make it right. Thank you for bringing this to our attention.
I booked a mowing service on Greenpal. It rained the day my service was scheduled. So I didn't get notified until the day after from the contractor. He messaged the next day and said he'll be by to mow it in 3 days. He no showed and didn't mow my yard. I messaged him with no reply back. So I went on Greenpal and scheduled again and once again didn't show up to mow my yard. So I've been trying to get my yard mowed for more than 10 days from Greenpal and no luck so far. I emailed Greenpal about this. They replied we don't control anything with the contractors. We only get paid $1 per booking. So basically they don't care if you get service or not. All they care about is the money they make. Really lousy service from Greenpal. Be wise don't use them.
Dear Robert, we apologize for the inconvenience and frustration you experienced with our service. This is not the level of service we strive to provide. Please reach out to us at team@yourgreenpal.com with your contact information and details of your issue. We want to make this right for you. Your satisfaction is important to us. Thank you for bringing this to our attention.
Terrible. I've given up with these guys. Tried 2 different contractors already. I sent the last guy a message about the uneven cut. Nothing changed. These pics are 1 day after they went.
Hey Kat, we apologize for the unsatisfactory experience you had with the contractors you hired through our platform. We strive for excellent customer service and want to make it right. Please contact us at team@yourgreenpal.com so we can understand the situation better and assist you in finding a resolution. Your satisfaction is important to us.
Don't use this service if you're the homeowner, it's set up to favor the lawn professional not us. First, you only get 2 rounds of bids. This would be sufficient if the vendors that bid for your business are reliable. But my first lawn guy showed up 2 days late and charged me a surcharge when he arrived because my back yard was along a pond. I didn't think that was fair but it was too late to find a replacement so I paid it. He ended up cancelling my future visits last minute. Greenpal owner says it's not their problem. Similar happened to next vendor. So both of them cancelled last minute and put me in a bind but now I'm out of bids to replace them yet these guys keep cutting lawns on Green pal. Not fair to us, Greenpal doesn't care about homeowners only about getting the fee they charge these lawn guys for using their site to take advantage of homeowners. Let me know when you have accountability and put rules in place to protect homeowners, Greenpal. NO THANKS.
Hi Chuck R.,
We apologize for the inconvenience you experienced. We value your feedback and strive to improve our service. Please email us at team@yourgreenpal.com so we can address your concerns and find a resolution. Thank you for bringing this to our attention.
Greenpal double booked me with two different landscape contractors for the same yard. Each landscape contractor claims the other phone did not cut the grass. I was charged by both. Looked for a phone number to call to remedy the issue and there is n o customer support via phone for these sort of issues. Also the contractors do not take good photos to provide to good proof. Greenpal poor customer service and only remedy is to delete your account makes it a challenge to keep using.
Hi William K., we apologize for the inconvenience you experienced with double booking and the lack of customer support via phone. We understand your frustration and want to make things right. Please reach out to us via email at team@yourgreenpal.com so that we can personally address your concerns and work towards a resolution. We appreciate your feedback and value your satisfaction as our customer. Thank you for bringing this to our attention.
Our usual service tech. Damian ** arrived on time and answered all of my questions about our lawn. He is very polite and did a great job for us. He was careful not to damage any flowers or knockdown our solar lights like the tree and shrub tech. Did. He is a great asset to the company.
Dear Anjali J.,
Thank you for your highly recommended review of GreenPal! We're delighted to hear that Damian **, your service tech, provided excellent service and addressed all your questions. We're glad to know that he was careful and considerate, ensuring that no damage was done to your flowers or solar lights. Damian is indeed a great asset to our company. We appreciate your feedback and look forward to continuing to provide top-notch lawnmowing, landscaping maintenance, and yard maintenance services for you!
Wonderful. No muss, no fuss, no bother. Your crew comes in, does the work well, and leaves without any problems. The grass is green and growing beautifully, the weeds are WAY down. Who could be happier than I am with the finished product?
Dear Andre J.,
Thank you for your wonderful review! We're delighted to hear that your lawn looks healthier and that you're satisfied with our service. We strive to provide hassle-free and top-quality lawn care, ensuring your grass is green, beautifully growing, and the weeds are under control. We appreciate your feedback and thank you for choosing GreenPal. If you have any further questions or need assistance, please don't hesitate to reach out.
Me too! I was charged for TWO cuttings that never happened, they never paid the lawn guy, and they "can't do anything about it." I'm sure they get away with it all the time, luckily I used the card that I monitor most closely.
Marie F., we apologize for the inconvenience and frustration you experienced. We take this matter seriously and want to resolve it for you. Please contact us at team@yourgreenpal.com with your account details so we can investigate and address the situation promptly. Thank you for bringing this to our attention. #customerservice #billingissue #lawnmowing #landscapingmaintenance
This is our first time utilizing GreenPal for our unique lawn care needs and I would highly recommend their unique services to Family and Friends. My personal recommendation would result from the Superior Service and knowledgeable staff that we have encountered along the way thus far. Gladly accepted and appreciated! Thank you, GreenPal.
Hey Ramsey! Thank you so much for the wonderful review and for choosing GreenPal for your unique lawn care needs. We're thrilled to hear that you had a great experience with our services and that you would highly recommend us to your Family and Friends. Providing superior service and knowledgeable staff is our top priority, and we're glad it has made a positive impact on you. We appreciate your trust in us and we'll continue to strive for excellence. If you ever need any further assistance with your lawnmowing, landscaping maintenance, grass cutting, or yard maintenance, please don't hesitate to reach out. Thank you for choosing GreenPal!
After fertilization, pesticide and lime, grass turned green in spots. John came and said it was getting rid of unwanted grass so that the whole yard would be one kind of grass. He said it would thicken up eventually. I hope this is true, because it look awful right not. He is not the one who came and did the three things that caused the problem
Dear Sonal S.,
Thank you for your feedback! We apologize for any inconvenience caused by the recent treatments applied to your lawn. It's great to hear that after fertilization, pesticide, and lime applications, some areas of your grass have turned green. John, our specialist, has explained that the process is intended to eliminate unwanted grass and eventually result in a thicker and more uniform lawn. We appreciate your patience during this transition period. If you have any further concerns or questions, please don't hesitate to reach out. Thank you for choosing GreenPal for your lawnmowing, landscaping maintenance, and yard maintenance needs.
Please pass this along to Gary and his supervisor Greg. I continue to stay with GreenPal because of Specialists like Gary **! He is very knowledgeable and understanding of the customers' needs and concerns. Gary is courteous and friendly and always there to help and explain any lawn issues that I have. GreenPal needs more specialists like Gary and please acknowledge and commend him for his outstanding service that he provides to customers like me. GreenPal always ensures my lawn issues are corrected, even if it takes additional visits at zero cost. Keep up the good work.
Hey Alesa! Thank you so much for the positive review and for your continued support of GreenPal. We greatly appreciate your kind words about Specialist Gary and his outstanding service. We'll make sure to pass along your message to him and his supervisor, Greg. Gary is a valued member of our team, and we're glad to hear that he's knowledgeable, understanding, courteous, and always ready to help with any lawn issues. Your satisfaction is our priority, and we're committed to ensuring that your lawn concerns are addressed, even if it requires additional visits at zero cost. We'll strive to maintain the good work, and we appreciate your trust in GreenPal. If you have any further questions or need assistance, please don't hesitate to reach out. Thanks again for choosing GreenPal!
Great job less than 2 weeks and we have heavy "fuzz" in bare spots. Never thought it would come back. Very happy. Thanks. I have always had great luck with GreenPal. I will be back next year. Yard was a real mess when we moved in a year ago.
Hey Nejam! Thank you so much for recommending GreenPal and for the positive review! We're thrilled to hear that our lawnmowing and landscaping maintenance services have made such a positive impact on your yard. It's great to know that you're happy with the results, especially with the regrowth in the bare spots. We appreciate your continued support, and we look forward to serving you again next year. If you have any further lawn or yard maintenance needs, don't hesitate to reach out. Thanks again!
Shout out to my technician... Sosa... who has been assisting me in recovering my front lawn which has been a victim of fungus. He is always polite and helpful in discussing what I can do to speed the recovery process. I would appreciate the same gentleman (Sosa) to be my regular technician as he has proven helpful and knowledgeable.
Dear Samantha W.,
Thank you for your great review! We're thrilled to hear about your positive experience with our technician, Sosa. We appreciate his polite and helpful nature in assisting you with recovering your front lawn from fungus. We'll do our best to ensure that Sosa remains your regular technician, as we understand the value of consistency and his helpful and knowledgeable approach. Thank you for choosing GreenPal for your lawnmowing, landscaping maintenance, and yard maintenance needs. We appreciate your support!
I found that the key to GreenPal's effectiveness is flexibility. The weather is always different and so the applications need to be at different times. I just made a simple phone call to adjust what was best for me. Also, I found the quality of materials used is far better than I could ever purchase. My lawn is a real challenge without having real good topsoil and just the backfill. So maintenance is so important and GreenPal is there for me.
Dear Bruce,
Thank you so much for your positive review! We're thrilled to hear that you've found GreenPal's effectiveness lies in its flexibility. We understand that weather conditions vary, and our goal is to provide tailored lawnmowing, landscaping maintenance, and grass cutting services based on those conditions. We're glad that you found it easy to make a simple phone call to adjust the timing of the applications to what works best for you. It's great to know that the quality of materials used by our service providers exceeds your expectations. We appreciate your trust in GreenPal for maintaining your challenging lawn, and we'll continue to be there for you with top-notch service!
Overview
Green Pal Lawn Care has a rating of 3.4 stars from 104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Green Pal Lawn Care most frequently mention lawn care and great job. Green Pal Lawn Care ranks 135th among Home Shopping sites.
GreenPal is a leading provider of lawn care and landscaping services, dedicated to delivering exceptional results to homeowners. With a focus on professionalism, efficiency, and customer satisfaction, GreenPal offers a wide range of specialized services tailored to meet the unique needs of each client. From regular lawnmowing and landscaping maintenance to grass cutting and yard care, their team of experienced professionals ensures your outdoor space always looks its best. With a commitment to quality and attention to detail, GreenPal takes pride in transforming ordinary yards into stunning outdoor retreats—Trust GreenPal for all your lawn and landscaping needs.
Specialties:
1. Lawnmowing: GreenPal specializes in professional and efficient lawnmowing services to keep your lawn neat and well-maintained.
2. Landscaping Maintenance: They offer comprehensive landscaping maintenance services, including trimming, edging, and weed control, to enhance the overall appearance of your outdoor space.
3. Grass Cutting: GreenPal's skilled team provides expert grass-cutting services, ensuring a clean and even cut for a healthier and more attractive lawn.
4. Yard Maintenance: From fertilization and aeration to pest control and seasonal cleanups, GreenPal offers comprehensive yard maintenance services to keep your outdoor space in top condition.
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- Charlotte, NC, United States
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Business History
Since its inception, GreenPal has experienced rapid growth and success, expanding its services to numerous cities and regions across the country. By leveraging technology and a user-friendly mobile app, GreenPal has made it effortless for homeowners to connect with qualified service providers in their area.
GreenPal's commitment to excellence and customer satisfaction has earned them a reputation as a trusted platform for homeowners seeking high-quality lawn care services. They prioritize reliability, professionalism, and efficiency in all aspects of their operations.
Over the years, GreenPal has built a network of skilled and experienced lawn care professionals who undergo thorough screening and background checks. This ensures that homeowners receive top-notch service and can trust the providers working on their properties.
Today, GreenPal continues to innovate and improve its platform, incorporating user feedback and implementing new features to enhance the customer experience. With a focus on convenience, reliability, and outstanding results, GreenPal is dedicated to helping homeowners achieve beautiful and well-maintained outdoor spaces without the hassle of traditional search methods.
As GreenPal looks towards the future, they remain committed to its core values, striving to be the go-to platform for homeowners and service providers alike.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Alex M., thank you for your positive review! We're thrilled to hear that our lawn maintenance service has resulted in a beautiful lawn, even in the spring. It's great to know that Mark, our dedicated technician, provides valuable recommendations and communicates effectively with you. We're delighted that his care and attention have contributed to the amazing fruit on your trees. Thank you for choosing GreenPal!