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YOINS has a rating of 3.8 stars from 1,609 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YOINS most frequently mention customer service, good quality, and live chat. YOINS ranks 1st among General Apparel sites.
Proactively asks for customer feedback
4,345 reviews
I love these STUNNING heels! Gorgeous just like the photos and durable. Just pay close attention to the size charts and measure your feet. I usually size down a half size for heels but found no need to with their sizes. The shoes might come with a factory smell but they air out with a day or two. In my opinion, worth saving hundreds :) I feel like a queeeen when I wear these shoes and I've held off buying them for so long because I didn't realize there was this affordable option.
It's been 2 months today since I ordered from YOIN. My order still isn't here and I have heard nothing about my order. I paid the whole amount and still nothing. At time point I'm feeling as if I was scammed out of money. I emailed YOIN and message them on Facebook nothing. You can't call the number they have on site, I just want my money back. I will never order from here again. If I could give no stars I would definitely!
They have a great selection of products for a really cheap price. Some of the items are good quality others not so good. You need to allow at least 2 weeks for delivery. I order from them all the time over Amazon and Walmart.
I ordered 2 tank tops and 2 sundresses from this site. I received my order within 4 weeks. The clothing was quality and looks great on me.
Exactly as advertised and fits like perfectly
They looked fun and chic clothing I wear
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
Once I receive package I can make a fair judgement on overall experience
They looked fun and chic clothing I wear
Paypal didn't work :(
It has coats that goes to the knee
Because it was cheaper than other sites
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
It has coats that goes to the knee
Because it was cheaper than other sites
The YOINS Men's Clothes Shops are fantastic. The staff is welcoming and supportive. They provide fantastic service, especially for the entire family, which I also like.
I have been shopping at yoins for the last few months and I have to say that the staff there is very helpful, friendly and knowledgeable. They have a great selection of suits, jeans and t-shirts that would fit any man. The sales staff are always willing to help you find what you need and they are very friendly through out all their interactions with me.
Good quality of tailoring and knitwear, the only thing is a little thin, so refusal. Covers problem areas.
There were a fair amount of dresses that I wanted that weren't in plus sizes. It made finding something I liked in my size difficult.
I was bored on Facebook and decided to window shop.
It's pink, it's cute, it fits, it was on sale.
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
There were a fair amount of dresses that I wanted that weren't in plus sizes. It made finding something I liked in my size difficult.
I was bored on Facebook and decided to window shop.
It's pink, it's cute, it fits, it was on sale.
The product seems good, i just got a bigeer size but its the product is really good
I think the product is good
It looks good
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
I think the product is good
It looks good
Firthrst time using this site, so far so good.
The prices.
To hopefully get ready for a good summer.
Dear customer,
We will continuously upgrade the quality of products and services. We are looking forward to your next visit. All the staffs in YOINS wish you a happy life and a good mood every day!
If you have any inquiries, please do not hesitate to contact us at any time. Would you please contact us at vipservice@yoins.com？
Best regards,
Yoins Team
The prices.
To hopefully get ready for a good summer.
Tutto ok
Perché avevo già comprato qs capo
Perché mi ero trovata bene
Caro cliente,
Siamo lieti che tu sia soddisfatto dei nostri articoli. La tua soddisfazione è la nostra più grande motivazione. Buona giornata!
I migliori saluti,
Squadra di Yoins
Perché avevo già comprato qs capo
Perché mi ero trovata bene
Tarde en decidirme en compra con ustedes, espero que sean un excelente proveedor.
Los productos se ven buenos, espero que no sea la primera y ultima ocasion que compre con ustedes.
Esperando que sean productos de calidad.
Estimado cliente,
Gracias por elegir Yoins.
Si tiene alguna consulta, no dude en ponerse en contacto con nosotros en cualquier momento. ¿Podría contactarnos en vipservice@yoins.com?
Atentamente,
Equipo de Yoins
Tarde en decidirme en compra con ustedes, espero que sean un excelente proveedor.
Los productos se ven buenos, espero que no sea la primera y ultima ocasion que compre con ustedes.
Esperando que sean productos de calidad.
Todo bien, sólo que a un artículo le faltaba un botón que mejor por mi cuenta lo coloqué
Por sus diseños
Me han gustado y había estado buscando algo así
Estimado cliente,
Gracias por elegir Yoins.
Si tiene alguna consulta, no dude en ponerse en contacto con nosotros en cualquier momento. ¿Podría contactarnos en vipservice@yoins.com?
Atentamente,
Equipo de Yoins
Por sus diseños
Me han gustado y había estado buscando algo así
Hola la única vez que compré me llegó la ropa mojada espero que esta vez no tenga problemas
Me gusta el estilo de trajes y precios
Estimado cliente,
Gracias por elegir Yoins.
Si tiene alguna consulta, no dude en ponerse en contacto con nosotros en cualquier momento. ¿Podría contactarnos en vipservice@yoins.com?
Atentamente,
Equipo de Yoins
Hola la única vez que compré me llegó la ropa mojada espero que esta vez no tenga problemas
Me gusta el estilo de trajes y precios
Me indicaba que había talla xxl
Pero al seleccionar la prenda nunca mostró esa opción solo llegaba hasta XL
Me gusta el estilo innovador en su ropa
Estimado cliente,
Gracias por elegir Yoins.
Puede ser el producto de su elección. Se han eliminado algunos tamaños, por lo que no puede elegir.
Si tiene alguna consulta, no dude en ponerse en contacto con nosotros en cualquier momento. ¿Podría contactarnos en vipservice@yoins.com?
Atentamente,
Equipo de Yoins
Me indicaba que había talla xxl
Pero al seleccionar la prenda nunca mostró esa opción solo llegaba hasta XL
Me gustó mucho comprar en yoins el problema solo ronda en la confusion de las dobles tallas las que estan puestas para us no son las mismas de las prendas entonces uno no sabe cual escoger pero bueno al final solo una prenda no fue de la talla que me esperaba me quedo muy grande para ser m tendrian que ver bien lo de las tallas. El envío estandar fue super rapido llego 2 semanas antes de lo estimado! Me encanto gracias! Recomendadisimo!
Estimado Gabriela F,
Gracias por enviar un comentario tan amable y entusiasta.
¡Que tengas un buen día!
Atentamente
June
Perfect help by Bradley taking care of my questing about delivering my order. I ordered april 22, and could expect my sending before may 30. I thought that's quite a long time to wait. Bradley got into it and could tell me the delay was because of one item that's out of stock. He immediately made arrangements to send the rest of my order directly, and sent the one item later when back in stock. Good, fast and friendly service!
Dear Kitty B.,
Thank you for your wonderful comment.
We are glad to hear that you are satisfied with our service. Thank you for your chance to communicate with us and your understanding. We do our best to improve the service experience for customers. Hope you visit again.
Have a nice day!
Best regards,
Polly
YOINS is a great online shop for trendy and affordable fashion. They have a huge selection of clothes, accessories and intimates for women and men. I love their dresses, they are sexy and stylish. They also have fast and safe shipping on all orders.
Thank you for your emails.
We are happy to hear that you finally received the parcel *******. According to the mail company's information, your parcel can be held by the customs office in a long time. But they did not provide more details to us.
This time, we can send a money link (US$19.94) to your email box (*******@gmail.com). You can send the money back us on that link. Once it is successful, our system will upgrade your Credit rating on Yoins.
Dear Rosangela C.,
Thank you for your comment.
We are glad to hear that you are satisfied with our service. If you have any problems with the order and product, please feel free to contact us and we will do our best to solve it for you! If we have any deficiencies, we also welcome your remarks. We will take an open mind and strive to create a 100% satisfaction service to you.
Have a nice day.
Kind regards.
Polly
Items ordered arrived in a short period of time and were always sending updates of my delivery. Loved the zipped bags they put clothes in. Will definitely order more.
Dear Steph,
Thank you for your wonderful review.
The team here at Yoins is thrilled to hear such good feedback. Your affirmation is the greatest encouragement for our sincere effort. Thank you for choosing us and we will provide more beautiful and high-quality products for you in the future.
Have a nice day.
Best regards,
Chanring
Hi Sunny was extremely helpful, as my purchase was shipped according to Yoins, but we have searched high and low and never received the dress. Yoins and Sunny refunded me in full. My first purchase was a great success and love each item. Just sad i didn't get the last thing i purchased. But am happy they refunded me.
Definitely will try order again and hope it becomes successful.
Thanks guys Kirsty
Dear KIRSTY W.,
Thank you for your wonderful review.
The team here at Yoins is thrilled to hear such good feedback. Your affirmation is the greatest encouragement for our sincere effort. Thank you for choosing us and we will provide more beautiful and high-quality products for you in the future.
Have a nice day.
Best regards,
Polly
I ordered 3 items only received1. When I got in touch with yoins. To Express my concern they could not do enough for me. The resent one of the items and replace the other item as it was not in stock at the time.
Dear Anne,
Thank you for your comment.
We are glad to know that we have solved your problems in time. We will continuously upgrade the quality of products and services. If you have any assistance or need, please feel free to contact us. We will be pleased to help you at any time.
Looking forward to your visit again.
Best regards,
Yuki
Awesome Products! We have ordered products from here for different occasions It seems like their website gets better and more user friendly every time we come back.
The fabrics of this clothing are very nice and soft. The clothes are very comfortable fitting me well and the quality is good. I love that they are fashionable and they look great on me. Overal, very happy with this purchase
A very reliable shop. I have ordered several times now. Twice I needed a refund due to fact they were out of stock (this could me made more clear in advance) Once my package never arrived, they replied very quick and took care of the problem right away. The quality of the ordered items surprised me... it was way much better as expexted. I have received compliments while wearing them several times now.
Dear Erica H.
Thanks for your support for our products and service. (＾－＾)
Your recognition is our biggest motivation to improve us in every aspect. We will provide more beautiful and high-quality products for you in future. (＾－＾).
There are many new products in our website, if you like them, welcome to order.
Wish you a nice day.
Best regards,
Olivia
Gain trust and grow your business with customer reviews.
Yoins aims to create comfortable, high quality, fashionable clothing, and make it available for everybody at an affordable price.
We think that the key to our success is a happy and satisfied customer. This is the reason why we focus on providing the best customer service.
So for any questions, welcome to contact us directly via the live chat (https://goo.gl/FomW47) at 7:30 am to 10:00 pm from Monday to Friday, message us(https://goo.gl/s84jN1) or Call us by 00852-21364966.
Any difficulty in contacting our customer service, please send us your order number and request via complain@yoins.com.
We will review the whole case and quickly resolve your problem. We are here to help you.
Yoins was established in 2014 with the simple mission to give young people the opportunity to express themselves through high quality fashion at an affordable price. Here at Yoins, we believe that fashion is the best way to exhibit your individuality and uniqueness, which is why we work tirelessly to bring you the best new trends as soon as they arrive.
Dear Janice D.,
Thank you for your comment.
We are glad to know that you have a good experience shopping with us. Thank you for your feedback and understanding. If you have any assistance or need, please feel free to contact us.
Looking forward to your visit again.
Best regards,
June