- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
YOINS has a rating of 3.3 stars from 1,605 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YOINS most frequently mention customer service, good quality, and live chat. YOINS ranks 1st among General Apparel sites.
Proactively asks for customer feedback
4,345 reviews
Order processing requires patience to wait, but they ship quickly once that part is done. I always received my package before the estimated time of arrival, which is incredible and I received all the purchased items, without missing any. The clothes are cute and of good quality. I like that they have a website that is easier to navigate or buy on the go.
It's been 2 months today since I ordered from YOIN. My order still isn't here and I have heard nothing about my order. I paid the whole amount and still nothing. At time point I'm feeling as if I was scammed out of money. I emailed YOIN and message them on Facebook nothing. You can't call the number they have on site, I just want my money back. I will never order from here again. If I could give no stars I would definitely!
Some item were not as they looked on site.
Have previously bought from yoins
I like some clothes that were on Yoins site.
Have previously bought from yoins
Order processing requires patience to wait, but they ship quickly once that part is done. I always received my package before the estimated time of arrival, which is incredible and I received all the purchased items, without missing any. The clothes are cute and of good quality. I like that they have a website that is easier to navigate or buy on the go.
It's been 2 months today since I ordered from YOIN. My order still isn't here and I have heard nothing about my order. I paid the whole amount and still nothing. At time point I'm feeling as if I was scammed out of money. I emailed YOIN and message them on Facebook nothing. You can't call the number they have on site, I just want my money back. I will never order from here again. If I could give no stars I would definitely!
Tip for consumers:
I wouldn’t recommend anyone order from YOIN. It’s been two months today and my order is still saying “Processing”. I have contacted them and no response on anything( email, messenger). I would like my order or my money back.
Products used:
Clothing but never received my order
Facile
Robe jolie sur la photo. Moins en vrai
Mauvaise journée
Robe qui me plaît
Mauvaise journée
I do very little on line shopping because of delays. The confirmation was swift and information regarding shipping and delivery were so exact! Very satisfied.
Looks good but Not the best quality. Also size is too big
A lot of clothes
A lot of clothes
A good selection of excellent quality goods with an excellent and large selection, delivery on time, thanks for the promptness and quality service
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
Super
Pour les grand taille
Cher client,
Merci d'avoir choisi Yoins.
Si vous avez des questions, n'hésitez pas à nous contacter à tout moment. Veuillez nous contacter à vipservice@yoins.com？
Meilleures salutations,
Équipe Yoins
Pour les grand taille
Best site to shop. Material is great quality is great and the price is great. No complaints at all!
Dear Keya T.,
Thank you for your review.
Your satisfaction is our greatest motivation. Yoins will keep continuing to improve the item quality and supply more good quality products to our customers. We are looking forward to hearing about your next order.
Have a nice day.
Best regards,
JOE WANG
I ordered 2 tank tops and 2 sundresses from this site. I received my order within 4 weeks. The clothing was quality and looks great on me.
Dear Janice D.,
Thank you for your comment.
We are glad to know that you have a good experience shopping with us. Thank you for your feedback and understanding. If you have any assistance or need, please feel free to contact us.
Looking forward to your visit again.
Best regards,
June
Exactly as advertised and fits like perfectly
They looked fun and chic clothing I wear
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
Once I receive package I can make a fair judgement on overall experience
They looked fun and chic clothing I wear
Thanks for the good and polite communication with customers, the attitude is at the highest level, the quality is good, the choice is wide
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
Easy and so much variety and priced right.
Style, price, variety
My size, my style, my price
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
Style, price, variety
Perfect quality customer service, excellent customer service, everything is top notch, clothes quality is good, delivery is fast
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
Great
Dear customer,
Thank you for shopping Yoins.
In order to ensure your account safety, we cannot disclose too much of your order information here. We feel sorry about any inconvenience. We have informed the relevant colleagues and they will contact you via email as soon as possible. Please pay attention to your email box left on the Yoins account.
If you need any further help, please do not hesitate to contact us.
Best regards,
Yoins team
Paypal didn't work :(
It has coats that goes to the knee
Because it was cheaper than other sites
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
It has coats that goes to the knee
Because it was cheaper than other sites
This is not the first order. And will not be the last.
Yoins has few very nice model girls. They are inspiring me to buy this.
I just liked how the products looks on the girls.
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
This is the 3rd placed orders. Went very ok so far. A bit long time of delivery.
I just liked the products
No apecial reason
The YOINS Men's Clothes Shops are fantastic. The staff is welcoming and supportive. They provide fantastic service, especially for the entire family, which I also like.
Hope i get what i ordered
Nice dresses
Love the dresses
Dear customer,
Thank you for choosing Yoins.
We are sorry, but due to the changes in international logistics, freight rates may fluctuate recently. With limited resources, considering the safety and efficiency of transportation, we have been looking for reliable services to deliver packages. Hope you understand.
If you have any inquiries, please do not hesitate to contact us at any time. Would you please contact us at vipservice@yoins.com.
Best regards,
Yoins Team
Nice dresses
Love the dresses
I ordered the shirts as 2XL and they were still way too small. The size labeled on the shirt was right, they were just really tiny.
I like Hawaiian style shirts and you sell them at a decent price
I like Hawaiian style shirts
I like Hawaiian style shirts and you sell them at a decent price
I like Hawaiian style shirts
I have been shopping at yoins for the last few months and I have to say that the staff there is very helpful, friendly and knowledgeable. They have a great selection of suits, jeans and t-shirts that would fit any man. The sales staff are always willing to help you find what you need and they are very friendly through out all their interactions with me.
Awesome Products! We have ordered products from here on 4 separate occasions now. It seems like their website gets better and more user friendly every time we come back.
I ordered my stuff over a month ago. 2 weeks after ordering it said I habe received my order. 6 weeks later still nothing. I contacted them and all they said was my local post office has it, which they do not.
Dear customer,
Thank you for choosing Yoins and we apologize for any inconvenience caused.
Due to insufficient information, and in order to safeguard your personal information. We regret to inform you that we are not able to assist you in a better way here. Would you please contact us at vipservice@yoins.com.
Best regards,
Yoins Team
Good quality of tailoring and knitwear, the only thing is a little thin, so refusal. Covers problem areas.
There were a fair amount of dresses that I wanted that weren't in plus sizes. It made finding something I liked in my size difficult.
I was bored on Facebook and decided to window shop.
It's pink, it's cute, it fits, it was on sale.
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
There were a fair amount of dresses that I wanted that weren't in plus sizes. It made finding something I liked in my size difficult.
I was bored on Facebook and decided to window shop.
It's pink, it's cute, it fits, it was on sale.
Gain trust and grow your business with customer reviews.
Yoins aims to create comfortable, high quality, fashionable clothing, and make it available for everybody at an affordable price.
We think that the key to our success is a happy and satisfied customer. This is the reason why we focus on providing the best customer service.
So for any questions, welcome to contact us directly via the live chat (https://goo.gl/FomW47) at 7:30 am to 10:00 pm from Monday to Friday, message us(https://goo.gl/s84jN1) or Call us by 00852-21364966.
Any difficulty in contacting our customer service, please send us your order number and request via complain@yoins.com.
We will review the whole case and quickly resolve your problem. We are here to help you.
Yoins was established in 2014 with the simple mission to give young people the opportunity to express themselves through high quality fashion at an affordable price. Here at Yoins, we believe that fashion is the best way to exhibit your individuality and uniqueness, which is why we work tirelessly to bring you the best new trends as soon as they arrive.
Dear customer,
Thank you for choosing Yoins.
If you have any inquiries, please do not hesitate to contact us at any time. Would you please contact us at vipservice@yoins.com.
Best regards,
Yoins Team