Yodle

I signed up with Yodle because they promised they could drive new clients to me with their service. Now it's been 7 months, and I have not a single new client from them.

They've only gotten me 11 phone calls, 4 of them from other companies trying to market me their services instead, and a bunch of dead leads (one of them wanted to sell me their old equipment). For the amount of money they're asking every month I expect better results than that.

Thankfully, I didn't sign on with this company. Anyone can do keywords, adwords and SEO, which is all they do. They even go as far as having a local number come up on the caller ID on my cell phone, even though it turned out she was 1000 miles away. After talking to a friend who works legitimately in the same business as them, I was warned to RUN, DO NOT do business with them. He has customers who used to use yodel and has heard lots of horror stories... charged thousands of dollars for nothing. Stay Away!

Over all I'm satisfied with this company.

The good.
They actually do SEO.
They website builder is very easy to use.
They client portal is excellent and easy.
The phone tracking is amazing for training employees and keep track of customer service.
The reviews portal is great and easy.

The Bad.
It's a little expensive.
You have to call them and tell them what you want exactly so if you have no knowledge of SEO you will be left in the back burner (Such as adding pages or services to your website.)

Recommendations.
Add more templates so we could market to our customers by email such as mailchimp or constant contact. (Birthday, Valentines, Labor Day templates) or simple newsletter templates.

My job as a salon manger can be time consuming and many times completely hectic. I have 5000 things to do and no time to do it. We started using Yodle and I cannot even begin to express how happy I am to be able to have this program. I can schedule emails to go out 3 months from now and know that it will get done. Every phone call is logged and cuts down on the confusion with clients. Yodle is so easy to use and will truly change how you do business. I could not be happier. They have made my job so much easier just by using their program. Even the customer service is unparalleled. I have probably called them two dozen times and every time is better than the last. They listen to all of my concerns and answer every question. I would recommend them to any and everyone. So very happy :)

Our company, Green Building Energy Services, has been collaborating with Yodle since 2013. The process to set up the account with Yodle was very straightforward. The campaigns (pay per click and organic) have yielded high qualified leads, which are ready to move forward with appointments for new and existing construction.

Additionally, the administrative web site is clean, simple, and easy to navigate and keep track of leads from the initial contact through converting the leads to new and repeat customers.

Green Building Energy Services will expand to additional locations working with Yodle in the future.

I’m seeing more results in a short time with Yodle than I had with my previous company. While the previous program was confusing, Yodle is in constant communication with me and it’s quite evident what my money is going towards with their program. My consultant Diana constantly updates me and has been absolutely great. It’s one of the things I’ve been most happy with so far. I got 10 emails from Yodle’s program this weekend alone and it’s really helping our company explode right now.

Based on the limited experience I had over the phone call of 45 min's with Ms. Yolanda Muscovy (Direct Line: *******240) I would say that you all need to stay way from them or any marketing company that uses the pressure tactics by lowering their cost in exchange they will force you to sign up immediately.

After 45 min's of conversation, I liked the entire concept and would have probably gone with their discounted price on the Bronze package of $399/month. All I told her is that I like what I heard and would want to research before I invest any money and she refused to listen to me and told me that there is no point to do research. The results will speak for themselves. She kept insisting and got a little rude as well and I told her NO. I want to do some research before I invest my hard earned money and guess what, she hung up on me. Jesus!

Run! Don't walk. Stay away from Yodle.com.

Had to sign up for three months with payment up front. Scheduled a time for my staff to learn how to use the service. Scheduled an hour and blocked off patients for the scheduled time. Yodle never called in. I did not realize that they would continue charging my card each month. When I called to cancel, I was told that a bill cycle began today and because I did not call 24 hours earlier I would have to pay $1,500 to get out of the contract. Very misleading! Google Ads are much cheaper and do not require money up front.

Dawn was very knowledgeable about the product and helpful in getting me started with use of the Yodle online management tools. Even though the company had some bug that prevented our fully utilizing all the tools at that time, she maintained her poise and explained step by step how I will use the tool to good effect once the program comes back online. She was well spoken and very easy to understand. She actually spoke American!

Their co. Agent told me of all the good things they could do. I gave them my co. Info, services I provide. They were going to build a web site and put me on front page of search engines. Well they built a web page that advertised services I did not provide. Also the same on search engines. All calls were for things I don't do. I've been correcting this for 3 months now. They took my money and falsely advertised my business. I traded work to have the co. Investigated for bad business practice and false advertising of my business. Did the same thing to see if I can take legal action against them. Now I'll wait and see. STAY AWAY FROM THIS COMPANY. One more thing YELP is using YODLE info not my website info. Can't get yelp to change. 2 years later still messed up.

Yodle is the best web marketing company I've ever used. They have so many tools that allow you to so easily track your advertising progress and further advance the way you do marketing. There customer service is really really great. I am not always the most proactive when it comes to getting my advertising done but yodle was persistent in making sure that I understood how to use there program and taking advantage of all the marketing tools they offer.