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YodleReviews 1,688

4.0

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Yodle Reviews Summary

The company has garnered a mixed reputation, with some customers praising its effective marketing strategies and responsive customer service, which have led to tangible business growth. Positive experiences often highlight knowledgeable representatives and personalized support. However, significant concerns have been raised regarding service consistency, particularly after a merger, with reports of deteriorating support, unprofessional behavior from sales staff, and difficulties in account management. Overall, while some clients report satisfaction and results, others express frustration over communication issues and perceived value, indicating a need for improved service reliability and customer engagement.

This summary is generated by AI, based on text from customer reviews

service
133
value
116
quality
111

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California
1 review
3 helpful votes
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Got a call from their very persistent sales person who I might add must have been a used car salesman. I spent an hour of my time with him which I am never getting back!
This guy was trying to sell me a bill of goods which was unrealistic. In the end when I asked him about sitejabber reviews he got defensive. He even said "I have seen reviews of your business and they are not very good either". Stay away and save your money...

Date of experience: January 18, 2013
Colorado
1 review
4 helpful votes
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This has got to be the worst marketing experience I have ever been a part of. Save yourself and go ANYWHERE but here. SEO, Yelp, Fb, twitter.

They hijack your current branding, do a HORRIBLE job, and overcharge 3x what you would pay on any legitimate platform.

Run far far far away from this company.

Date of experience: January 14, 2013
Texas
1 review
4 helpful votes
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Based on the limited experience I had over the phone call of 45 min's with Ms. Yolanda Muscovy (Direct Line: *******240) I would say that you all need to stay way from them or any marketing company that uses the pressure tactics by lowering their cost in exchange they will force you to sign up immediately.

After 45 min's of conversation, I liked the entire concept and would have probably gone with their discounted price on the Bronze package of $399/month. All I told her is that I like what I heard and would want to research before I invest any money and she refused to listen to me and told me that there is no point to do research. The results will speak for themselves. She kept insisting and got a little rude as well and I told her NO. I want to do some research before I invest my hard earned money and guess what, she hung up on me. Jesus!

Run! Don't walk. Stay away from Yodle.com.

Date of experience: January 9, 2013
Colorado
2 reviews
5 helpful votes
Follow Jennifer K.
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I decided to sign up with Yodle to generate more clients for my property management business. I was convinced by a very pushy salesperson that I would be placed on the first page of Google within a couple days of signing up and I would receive many calls and emails-- more business than I could probably handle. It has been 2 months now and I have yet to be placed on the first page of Google and I have yet to receive one single legitimate call or email lead from using Yodle's services. The main reasons for this is (1) I can't find the website they made for me on Google at all, and (2) the website they made for me is horrible. I would never contact a company with a website like the one they designed for me. It is extremely generic. It has no real content whatsoever. It actually looks like a fake website.

I have tried to cancel the service but I am locked into a 3 month agreement. The only way I was able to get out of it was to file a complaint with the Better Business Bureau and someone from Yodle contacted me within 2 days and set up the cancelation. So my suggestion to those of you who are also locked into a contract-- go to the Better Business Bureau.

Date of experience: January 6, 2013
Washington
1 review
1 helpful vote
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My experience with Yodle has been good so far. I own a solo law firm and started working with Yodle about six months ago. They’ve helped me get exactly the kind of clients that I’m looking for.

Date of experience: December 11, 2012
Texas
1 review
5 helpful votes
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Andrew called our office in Austin- or should i say harassed our office. He called several times and had the worst customer service I have ever experienced. EVER. He reminded me of a very old, very cranky, very mean used car salesman. And not just any car salesman, one who hasn't been laid in a VERY long time. And after seeing his approach, I can see exactly why. He was overly aggressive, and I was not even sure what company he represented or who he was. I explained to him our office was a referral only/word of mouth type doctors office. He just kept going. He would not stop talking. I have never negatively reviewed anyone or company, but after this phone call he lift a bitter taste in my mouth. I dislike him and I therefore dislike Yodle. You should fire him immediately, unless this is the type of slimeball you like representing you. GET A LIFE AND LEAVE US ALONE. STOP CALLING ANDREW!

Date of experience: December 6, 2012
South Carolina
1 review
0 helpful votes
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We've had very thorough support from the Yodle staff and great results from the very first month.

Date of experience: November 21, 2012
California
1 review
1 helpful vote
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I've been working with Yodle for about six months and have had a positive experience. My dental practice has got a lot of new patients because of Yodle. I've recommended them to other dentists who are now also being found online

Date of experience: November 19, 2012
Arizona
1 review
4 helpful votes
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After a visit from their 'Senior Client Services Manager' Leonzo Cuiman, I was disgusted with how little he knew and how little he had to offer. The man, like the websites offerings, was empty and lacked serious knowledge. Rambling and dropping buzz words was the only accomplishment of our meeting. I wish we never worked with this company, and I hope they find a manager that is at least somewhat competent for future client meetings. If i were his boss, I would be embarassed to send such a representative to other companies

Date of experience: November 13, 2012
Colorado
1 review
1 helpful vote
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I’m personally really happy with Yodle. Our law firm in Colorado has been using Yodle for most of this year and we’ve already secured about 100 new family law clients from online marketing. We’ve had great value for our money.

Date of experience: November 8, 2012
Ohio
1 review
4 helpful votes
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I just got off the phone with a yodle sales person. After misleading me in a voice mail i called him back. After i found out what they do there i still went through with the presentation. I liked what he had to say. The entire presentation took about an hour. I then said i needed to sleep on the proposal. I was not prepared to sign up on the spot given that i had never hear of yodle. Thats where the high pressure push started. The sales person actually got pissed at me when i informed him that i wanted to sleep on the matter and have him call me in the morning after i had time to do some searches and see how yodle reviewed and how the service actually worked. At that point the salesman got more angry and i just told him not to even call me back. There was no way i was going to use them. Before he got pushy i was going to speak to my other partners and try them out. If I ever heard someone in my company acting like that towards anyone i would let them go on the spot.

Date of experience: November 5, 2012
Texas
1 review
4 helpful votes
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Was contacted by their rep who proceeded with a 45 minute sales pitch. Did not like the pressure and the hurry up gotta do it today attitude. Declined to sign on their program. Went to this site to read reviews of others. Found 98% were BAD reviews. Thank goodness I did not move forward with their arm twisting.

Date of experience: October 23, 2012
Texas
1 review
4 helpful votes
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Terrible experience with Yodle. I used their services for one month, then decided that my advertising dollars would be better spent elsewhere. I called to cancel my account several days before my month was up. They put a high-pressure salesman on the phone who became more and more rude, patronizing, and disrespectful. I finally insisted that he cancel my account. He said it was done and hung up on me. Several days later, I see a charge on my credit card for another month's service. I called Yodle customer service and was told that yes, their records indicated I had cancelled, and that they would reverse the charges. That was several days ago, but the charge is still on my account. I have now had to dispute the charges with my bank. I've also filed a complaint with the BBB.

Date of experience: October 4, 2012
Illinois
1 review
4 helpful votes
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The salesperson calls my business claiming to be a member of an elite professional organization that I am involved in. He then attempts to sell me his service. I declined.
He calls me up weeks later as if he forgot he had called me in the past. I confronted him about his claim to being a member, and he denied it. I would not give these fools the time of day.

Date of experience: September 19, 2012
California
1 review
3 helpful votes
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Scam, they built my website and promised to maintain it for a nominal fee, after being ripped off $1500. 00 for their "we will get you leads proposal", they said if I ever was unhappy and wanted to cancel, that the domain name that belonged to me would be handed over. Well, didnt happen, they cancelled me with no notification, and when tried to find out why, they said that I actually cancelled the service. He said she said ordeal. So I asked for my domain name and information so I can get my website back up and Yodle said sorry, you have to go elswhere and purchase it. I can go on, but am getting frustrated just mentioning this whole ordeal. Stay away, from this company, this is one reason the U.S. has problems, dishonest organizations. Thanks for nothing Yodle.

Date of experience: September 7, 2012
California
1 review
3 helpful votes
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Run away now, save your money and your business. I signed up with Yodle and they promise to make your telephone ring. Be aware that a ringing telephone is not a client or a purchase. A general call for information that generates no income is still considered success in their eyes. The keywords they promise to rank page one as a part of their SEO package are not mainstream making it easier for them to get rankings while not improving your business bottom line. You can advertise with craigslist and its free with better results. In the end, you will be out a lot of money and nothing to show for it. There are better companies out there and you just have to take the time to research them. Consider the number of negative reviews and there is a reason for them. Stay away from this company as if it was the plague.

Date of experience: September 4, 2012
Pennsylvania
1 review
3 helpful votes
Follow Michele A.
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Our company was looking to join Yodle. After speaking to the very rude Andrew Lampron we will not use Yodle. Andrew only cared to make a sell. Andrew couldnt shut his mouth long enough to answer any questions regarding my concerns or the package deal they were offering our company. Yodle is over priced for the services they offer and with only a whooping 3 zipcodes. Our company has joined a company for half the price and a much bigger radius of territory.

Date of experience: September 3, 2012
Florida
1 review
4 helpful votes
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I echo the sentiment of most of the other reviewers. It sounds good up front, but you get nothing for your money. They "pretend" to help you, but it does not improve. The few calls I received were wrong numbers, or calls after hours who did not leave messages. I suspect that they could have even been calls from bogus callers, as well as emails from bogus emailers, set up by Yodle to make itself look better. When I returned calls or emails, I never received a response back. Stay Away! Run, don't walk!

Date of experience: August 24, 2012
Pennsylvania
1 review
3 helpful votes
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Yodle is horrible, all I get is someone that wants a job or other contractors! When you want to cancel, they will not refund your money, and you have to speak with your account manager to cancel, so if your account manager is away on vacation, they you are left to waste your hard earned money! Everything that yodle does, you can do it for the fraction of the cost yourself, just ask someone that knows a little about the internet. They try to control your google place where you dont have access to update because they dont give you the password.

Stay away!

Date of experience: August 14, 2012
Michigan
1 review
4 helpful votes
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Horrible!
August 7, 2012

Horrible! Dont ever let anyone take over your advertising. They knocked my website right off the map and put up their site with their phone number so anyone who googles your biz gets their phone number not yours. They would not taylor the site like they said, they put up this half $#*! site and just leave it there, they would not even cancel it after we begged them and now I have to sue them to get rid of them. GREAT ADD PEOPLE. $#*! YODLE

Date of experience: August 7, 2012