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Indiana
1 review
2 helpful votes
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We really love our rep, she has been able to really turn things around for us and has gone above and beyond. When we have a request she turns it around in 24 hours.

On a side note, I am astonished at all of the bad reviews coming from others, my experience with their paid search team has been nothing but positive and coming from an agency background, that says a lot.

Date of experience: November 12, 2013
California
1 review
1 helpful vote
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Yodle has been the best marketing tool I have used. Easy and affordable! I was able to keep track of all my customers and all potential clients with a click of my mouse or on my phone.
Everyone is looking on line for services so Yodle keeps it quick and easy. They deliver exactly what they say they will. I worked with their members personally to ensure my vision got promoted. When I called, I spoke to a live person.
After 19 years of small business operations, I have tried all areas of marketing and this has been the best. Thank you Yodle!
Joanne P. Foy RN., JD
President
Senior Solutions Inc.

Date of experience: June 2, 2014
Tennessee
1 review
15 helpful votes
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Stay Away!
March 29, 2009

Stay Away! - The absolute worst advertising decision I ever made. Unfortunately I signed a 3 month contract and the very minimum budget option you can choose is $500.00 a month with a $57 account management fee. So far I have spent over $900.00 for a total of 139 clicks and 4 contacts that resulted in no business leads. What a joke and a waste of money. I can't wait for my three months to end and I have already contacted Yodle and requested that my account be cancelled at the end of my contract. Go elsewhere if you are looking for results because they will promise the sky while delivering nothing in return, leaving you looking skyward while they take your money.

Date of experience: March 29, 2009
Michigan
1 review
1 helpful vote
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Initially, we mostly used Yodle for work in the winter time when our own leads would go down. They would get us enough work to fill the gaps. Diana, our consultant, has been really good to work with. I’ve had 3 reps overall and they’ve all been able to answer my questions. As far as features, the client dashboard is cool because I can look at the map and see where my leads are coming from. Eventually, were able to buy out our competitors because we saw the location the calls were coming from. We can listen to every call that comes through from Yodle and analyze them on the dashboard too which is definitely a feature we enjoy.

Date of experience: May 30, 2014
Virginia
1 review
1 helpful vote
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I reached out to Yodle because I was doing Google Adwords on my own and it took up so much time. I really needed a company to take that additional workload off. I’m extremely happy that I went with them. We’ve been with Yodle for a few years now and I’d say about 80% of my business comes from them. And as a high-end landscape design company, we’re easily generating tens of thousands of dollars each month. What’s best though is that while Yodle markets my business, I can focus on what matters – managing my business.

Date of experience: February 18, 2013
New York
1 review
1 helpful vote
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I've used similar companies for marketing in the past that had me paying for my own customers calling and just taking over my domain name. I was reluctant to use yodle because I thought they would be like the others, but that's not how yodle works. They work in conjunction with my own marketing and are far more effective. They customized our website for our practice, provided more exposure on search engines, and helped us get calls that are out of reach of other kinds of advertising. Yodle does an excellent job at marketing exactly how my practice needs.

Date of experience: August 21, 2013
New Jersey
1 review
6 helpful votes
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I really let my guard down and bought into their sales pitch that more leads would be generated to my law office. They require you to sign a three month contract. The salesman claimed that based upon prior experiences with other law firms I would bring in at least one new file a week. My bad for trusting what he was saying.
The website they produced was anything but impressive. They then cut and pasted from my existing website. The marketing consultant told me to give it time, although it was clear it was going no where. After one month I requested to cancel in exchange for receiving one moth credit (paying for two months and only utilizing one). They said no... give it more time. I now have two weeks left and have been told that I have $600.00 in ad credits. I asked to cancel and simply receive a $600.00 credit. Again, they were uncooperative.
Save yourself the trouble and do not fall for their sales pitch. It was an expensive lesson learned!

Date of experience: January 3, 2014
Texas
1 review
4 helpful votes
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WORDS CANT DESCRIBE!
April 19, 2017

I have been reading all these negative reviews. What these so called business owners don't understand is patience for one and make sure your website stands out. I have been with yodle for 3 years now. It takes about 2 months to start seeing results. Below is the revenue that Yodle has produced for our Company over 3 years.

Year 1 = $38,281.21
Year 2 = $91,407.23
Year 3 = 489,812.09

This is just with Yodle. These numbers don't lie. The people complaining are either lazy or clueless how to run a company. We probably have a lot of there customers.

Date of experience: April 19, 2017
Executive S. Yodle Rep
over a year old

Thanks for the kind words Craig - we're happy our programs are working for you! We'd love to have a conversation with you regarding your experience, if you'd like to share your account details via private message.

-Mike

Alabama
1 review
6 helpful votes
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YODLE = SCAM
June 5, 2016

Yodle will deliver the website for your business with the masked phone number and recording services, but after that, not much will happen. It does take the 60 - 90 day period to get any sort of rank with SEO services / organic listings but this is something any person with any knowledge of websites can do for themselves. I would highly recommend against using Yodle as they're way overpriced and there is absolutely no benefit.

Date of experience: June 5, 2016
Gina B. Yodle Rep
over a year old

Hi Robert - I'm sorry to hear you didn't find more success with Yodle. I appreciate you taking the time to share your feedback and will be sure to pass it along. Best, GB.

Georgia
1 review
15 helpful votes
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Awesome customer service
April 7, 2016

Every time I have had a need regarding my partnership with Yodle my experience with their customer service team has been outstanding. Most specifically a lady by the name of Michele whom I had the pleasure of working out some issues and changes I needed made. Not only was she professional but she was also very down to earth and even had a great personality which made our conversation fun. She made me trust in the fact that they truly are The right partner for me.

Date of experience: April 7, 2016
Arizona
1 review
2 helpful votes
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Yodle provides an excellent PPC product. My favorite part about their service is the reporting and call tracking. I am able to see where my calls are coming from, listen to calls, and track how successful each campaign is all in one place. Thank you Yodle and especially Kyle, our account manager!

Date of experience: October 7, 2013
Texas
1 review
4 helpful votes
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Yodle just resells services that are already available to you. Their sales tactics are questionable. "Let me go talk to my manager?" Are we buying a used car here or marketing for my business. I take it serious. Yodle does not. Don't use them.

Date of experience: September 7, 2013
Texas
1 review
0 helpful votes
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Excellent Service
March 24, 2016

Paul was upbeat, professional, knowledgeable, and engaging. He seemed to genuinely care about my business. I feel really good about Yodle after my meeting with him and have high expectations of a successful partnership!

Date of experience: March 23, 2016
North Carolina
1 review
2 helpful votes
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We have had great success using Yodle's pay per click program. They are very responsive in adjusting for my individual needs based on seasonal changes. They adjust my budget to maximize the calls I receive and customize my keywords. I like being able to monitor calls received via emails after each call received, and review the voice recording for training and quality control. My ROI is outstanding and highly recommend Yodle!

Date of experience: November 18, 2013
Illinois
1 review
1 helpful vote
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We have seen increased volume of leads into our offices, and we’ve definitely seen higher quality leads generated. I like that Yodle is a one-stop shop, they manage everything for you. It’s easy. Everybody I have dealt with so far has been helpful, and always has our best business interest in mind.

Date of experience: November 20, 2013
California
1 review
11 helpful votes
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I was contacted by a Yodle rep today and asked to take a meeting to explain to me how they could help "drive business to our car dealership". When I asked if there were other dealerships in my area (or the country) that they have had success with the rep could/would not provide any references. After that the rep became short and condescending with her sales tack as though I was incapable of understanding the services that they offered and the value they would bring. Lack of credibility and evasiveness when asked a direct question is the quickest way to lose my interest. Well done Yodle rep!

Date of experience: June 2, 2015
Radley M. Yodle Rep
over a year old

Hi Walter - thank you, this is really helpful feedback. If you have any more information about the sales rep you spoke to and wouldn't mind contacting me (syvenna.siebert@yodle.com/646-770-8974), I'd like to research this. This type of behavior isn't acceptable.

Thanks,
Syvenna Siebert, PR Manager

New York
1 review
0 helpful votes
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So far so good!
December 11, 2015

So far using yodle has been an extremely easy experience. I find the staff to be thoroughly helpful as well as knowledgeable. Of course I have just set the system up and can not give an endorsement on the products value in relation to my company until it's proven itself a viable option. I can say that I see this being a valuable asset to the development of my web presence so long as they can deliver everything their platform seems to encompass.

Date of experience: December 11, 2015
Washington
1 review
1 helpful vote
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I am a dentist and our office has been using Yodle for 5 months now with excellent results. We have never had our advertising dollars produce so many prospective patients. By fine tuning our ads we have been able to get very high quality leads. I love that I can listen in and critique how my receptionists are handling our phones. Excellent service so far!

Date of experience: March 12, 2014
Mississippi
1 review
5 helpful votes
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We are a small property management company and wanted to grow our business by getting more rental property owners to sign up with us. Yodle cold called and after hearing their pitch we decided to give them a try. After three months we did receive calls but all were from renters looking for properties NOT property owners looking for a property management company. Yodle could never figure out how to make this work. One Yodle rep told us they are having the same issues all over the country. You'd think they would figure this out before taking $1800 of our money for nothing. Would not give us a refund. We were totally disappointed with the results.

Date of experience: July 13, 2013
Australia
1 review
10 helpful votes
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Have used yodle for 2 years and have had poor results. When you have a problem they duck and dive for cover will rarely return phone calls or emails and are full of empty promises. I have now gone through google adwords direct at a fraction of the cost manage my own campaign with great results. You can set it up on the net yourself or ring one of there consultants and they will help you get started. Twenty dollars set up fee you control the budget. Have been with them a month now and have spent $60 and am very happy. Good Luck

Date of experience: February 8, 2010

Overview

Yodle has a rating of 4 stars from 1,688 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yodle most frequently mention customer service, small business and web presence. Yodle ranks 1st among Advertising sites.

service
133
value
116
shipping
34
returns
40
quality
111