website thubmnail of Yodle
How would you rate Yodle?
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Connecticut
7 reviews
17 helpful votes
Follow Carol C.
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Always wary of wasting hard earned dollars on advertising, I (rather reluctantly) agreed to give these people a try. At the time I felt it was rather pricey and had no confidence that I would get many results. I was so wrong. These people know their business, work very hard to get results and even follow up to make sure that I am a satisfied customer. The very first day my account was activated I got results and am still getting them 2 months later. I believe the work I am getting from these referrals is not only paying for the service but also increasing my profit. I have to stop telling myself that this is too good to be true. A real help with advertising that gives results!

Date of experience: November 1, 2013
Hawaii
1 review
2 helpful votes
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We’ve been getting hits and some new work with yodle. We signed on a new business account and made new contacts that’ll benefit us later on as well. The follow up is great. Yodle staff works hard to make the most of our advertising-using my feedback to make it even better.

Date of experience: October 1, 2013
Tennessee
1 review
2 helpful votes
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Excellent customer service
November 13, 2015

I called Yodel to get my business Facebook page set up. I was so happy to get quick and friendly service! Michelle also helped me by prominently displaying a link for clients to search all properties.

Date of experience: November 13, 2015
West Virginia
1 review
4 helpful votes
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Dishonorable
April 21, 2017

This company would not refund an automatic credit card charge for monthly service when I requested to cancel. Josh, a "manager" stated that once the charge is made they can't refund as the money has already been sent out to optimizing the sites. I would steer clear of a company that won't stand behind their business model.

Date of experience: April 21, 2017
Executive S. Yodle Rep
over a year old

Hey Suzanne,

We're very sorry that you had a frustrating experience when cancelling - we'd be happy to look into it for you. Would you mind sending us your account details via private message?

-Mike

New Jersey
1 review
3 helpful votes
Follow Suzi S.
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I made a huge mistake and just signed up with yodle. After doing some research, I realized they are going to hurt my online presence and not help it (hurt my own website listing, etc). How do I stop this? I only agreed to the contract several hours ago, but how can I get out of it?

Date of experience: November 11, 2013
Radley M. Yodle Rep
over a year old

Suzi – per the conversation you had with our client services team earlier today we have canceled your account. I’m sorry to hear that you think we’d hurt your online presence. I respectfully think it’s worth pointing out that we work with 40,000+ small businesses, including more than 750 therapists, of which a large number are achieving great results. The success stories page on our website provides just a small taste of that - http://www.yodle.com/success-stories/video-testimonials/. I respect your decision but please also feel free to reach out to me if you change your mind about working with Yodle in the future.

Best,

Radley Moss
Director of Corporate Communications, Yodle
rmoss@yodle.com

Illinois
1 review
5 helpful votes
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Ceo should be in jail
April 21, 2017

We specifically asked if our Google listing would be left alone after our 3,000$ membership (that didn't bring in any leads whatsoever) ended. They assured us it would be fine. Of course they deleted everything on google we had before we started with them! And we lost years of reviews etc. what a joke

Date of experience: April 21, 2017
Executive S. Yodle Rep
over a year old

Hey Amber,

We'd like to look into your experience and see how we can help - do you mind sending us your account details so we can dig a bit?

-Mike

Ohio
1 review
1 helpful vote
Follow Erin M.
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I had the pleasure of having Beth walk me through the Yodle website they created for my company. It is very easy to use and she was delightful to work with. I hope this gives me a ton of ROI (return on my investment)

Date of experience: November 18, 2015
Pennsylvania
1 review
0 helpful votes
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Great Customer Service
December 9, 2015

Contacted Yodle to tweak our Marketing Campaigns. The depth of knowledge and ideas provided by the Yodle representative was amazing! She also exuded a positive energy and you could tell she really loved her job! That in itself is reason enough to recommend Yodle.

Date of experience: December 9, 2015
North Carolina
1 review
1 helpful vote
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Yodle has drastically helped our company with Google rankings. Before Yodle, I could not find our company with numerous different keywords. Now when I search basic keywords we are #4 on the first page, which has helped us maintain steady leads. The organization of the dashboard is great too. I can rate our leads and look at all points of contact-the duration of the call, the dates received, and listen to the recordings. It's an efficient way to keep track of what's going on with our business and our clients.

Date of experience: September 10, 2013
Kentucky
1 review
6 helpful votes
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This so called business is the worst! PLEASE DO NOT WASTE YOUR MONEY! So here goes, this place called my small business 2 to 3 times a day saying they could increase our customers base. They continued to harass, and was a very, very pushy! They told us nothing but lies to sign on in a contract! They could not even get my business address correct. Once they had us they forgot about us. Could not get anyone from the company to help us, we was pushed under the rug! We received no business calls, except their competition telling us what a bad choice that we made. Boy was they was right! Zero leads I mean zero! This place only cares about their monthly payment that's it! Please save your money!

Date of experience: November 18, 2016
Executive S. Yodle Rep
over a year old

Ben,

It sounds like you had a rough experience all around, and I'm sorry for that! Would you mind sending me your account details via private message so I can attempt to figure out what went wrong?

-Mike

Texas
1 review
1 helpful vote
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I’m personally really happy with Yodle. Our law firm in Colorado has been using Yodle for most of this year and we’ve already secured about 100 new family law clients from online marketing. We’ve had great value for our money.

Date of experience: November 8, 2012
California
1 review
9 helpful votes
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Scam, please don't waste your money on this company, Just finish my 3 month try out and it got me 4 lead for $1500 and I make $450 in total sale, really bad on creating your web site, they call and call for you to sign and after they had collect the money it is hard to find them. I was never able to find my company ads in any internet site, for the price you are better going and advertise direct with google.

Date of experience: July 18, 2014
Radley M. Yodle Rep
over a year old

Hi Cal – I’m sorry to hear about your experience with Yodle. We pride ourselves in delivering strong results through our optimized algorithms, a great website that is setup for conversion, and quality service to all of our customers, and I’m very disappointed that this didn’t happen for you. If you have some time, would you mind contacting me at 212-542-5449 or rmoss@yodle.com? I’d like to look in to this so that we can address any issues moving forward.

Thank you,
Radley Moss, Director of Corporate Communications

Florida
1 review
2 helpful votes
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Yodle works
August 27, 2013

Yodle works. I’ve had excellent results. One sale by itself that I got through yodle could pay for my yodle service for years! We were able to gear our advertising to one particular segment and it really gave us an opportunity to target that one type of customer we wanted. It also helps that I can go back and listen to the phone calls. I can critique what was going on in the conversation and learn from it.

Date of experience: August 27, 2013
Texas
1 review
1 helpful vote
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Ryan Rocks
March 3, 2016

Ryan was great and took that time to give us great suggestions. Walked us through email creation and creating a promotion. Helped us edit our contacts list.

He did this all on the fly since we had to call in ourselves for our scheduled call... (not Ryan's fault we didn't get called)

Ryan was and is awesome. Hire more people like Ryan

Date of experience: March 3, 2016
Connecticut
1 review
1 helpful vote
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Yodle.com is an awesome sight to give your business a head start. My company started using them in 2013 and we have been more than satisfied. With Yodle.com we would get up to three calls a day compared to one call a week with out them. In the past 150 days that we have been utilizing Yodle, we have received over 100 leads in which we are able to capitalize on and raise our sales. Thank you Yodle!

Date of experience: December 10, 2013
New York
1 review
1 helpful vote
Follow D H.
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I signed up with Yodle in February and was told by my sales rep that I should give it about 3 months to really take off. The first three months were very slow but almost immediately after that time, my business took off! And then by June 1st, my business and client base has increased by 20% almost overnight! Although it is pricey for a smaller business, it is WELL worth the investment. My account manager is Liz, and she is amazing!

Date of experience: June 23, 2014
New York
1 review
2 helpful votes
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I have been using this service for almost 90 days and will be renewing again, and again. Feel free to call Tyler Kaufman and he will take care of you. Plus Meredith Jones is fantastic... tell her I said hello...

Date of experience: November 22, 2013
California
1 review
14 helpful votes
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A telemarketing sales guy went over the product online, he was one of those top closer after I told I have tried similar services and it did not work for my services in my region, he could not take no for an answer. Finally after 30 minutes I asked him to send me his contact information and some of the presentation material for me to review before making a decision on a $2,000/month contract but he refused and said "the ONLY thing I can send you is contract for you to sign". That was when I hung up on him! Stay away big scam!

Date of experience: May 12, 2012
Florida
1 review
2 helpful votes
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We’re a small business that doesn’t have the luxury of spending a lot on advertising. We NEED it to work for us and yodle does that. No question about it-yodle paid for itself. We were mostly known for facials and peels so we wanted to broaden our market. Our yodle rep helped us focus our campaign on our laser hair removal service & it’s helped us move us higher up in ranking for laser hair removal. I also love that I can monitor all calls. I have a log of who called and what they wanted so I can even follow up with potential clients if I didn’t get them the first time.

Date of experience: August 26, 2013
California
1 review
2 helpful votes
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I never had a website before yodle. They set it all up for me then changed it to suit me. My business has increased significantly. They were too expensive for me to join so they lowered their rates to make it affordable. I was skeptical at first, then the day my site launched I received my first call. I expect to get calls now that I would not have received otherwise. Great customer service. Many of my new clients tell me how they are impressed by my site.

Date of experience: August 22, 2013

Overview

Yodle has a rating of 4 stars from 1,688 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yodle most frequently mention customer service, small business and web presence. Yodle ranks 1st among Advertising sites.

service
133
value
116
shipping
34
returns
40
quality
111