Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of YesCustom

YesCustomReviews 19

3.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate YesCustom?
grey stargrey stargrey stargrey stargrey star

YesCustom Reviews Summary

YesCustom has a rating of 3.5 stars from 19 reviews, indicating that most customers are generally satisfied with their purchases. YesCustom ranks 30th among Personalized Gifts sites.

service
12
value
12
shipping
9
returns
7
quality
7

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Nicole C.
Unfollow Nicole C.
Share Review
Report Review

SCAM! DO NOT BUY!
December 18, 2023

If I could leave a -10 star review I would. I placed on online order for 2 custom pajama pants on 12/3. Here it is, more than 2 weeks later and I have received no shipping confirmation or updates on this order. These are to be Christmas gifts and clearly they are not going to make it. I reached out via email and chat and received no response on either forum. This order cost me almost $60, and now, instead of stuffing these into stockings, I will be disputing this transaction with my bank in order to get my money back. I should have checked the BBB reviews before placing this order. My experience is clearly not a unique one.

Date of experience: December 18, 2023
North Dakota
5 reviews
4 helpful votes
Follow James V.
Unfollow James V.
Share Review
Report Review

Scam company
November 20, 2023

Do not trust this company. I tried to order a blanket for my son, but they kept sending me notices that in order for it to go into production I would have to give them more money. I told them to cancel my order, but they refused to give me a full refund due to the "production" costs they already incured. Keep in mind, I was already told they would not print my blanket without more money, so no production incurred. 1 star is a few too many, but I can't go lower. Don't order from them, use Shutterfly instead.

Date of experience: November 20, 2023
Washington
1 review
0 helpful votes
Follow Angie A.
Unfollow Angie A.
Share Review
Report Review

Steer Clear!
January 13, 2023

Horrible! Sent a picture of my black dog to go on beige socks. They put him on black socks and obviously you could not see him. Would not rectify the situation. Stole my money.

Date of experience: January 13, 2023
Tennessee
1 review
0 helpful votes
Follow Whitney B.
Unfollow Whitney B.
Share Review
Report Review

Never received item
January 3, 2023

Literally never have received item and when I email they send me the same crappy message wait a few more days. Ive already been waiting almost 45 days for the underwear. This is insane to have to wait this long on anything and they won't give me a phone number or refund. Most awful customer service I've ever had.

Date of experience: January 3, 2023
Colorado
1 review
0 helpful votes
Follow Lisa K.
Unfollow Lisa K.
Share Review
Report Review

Poo, Poor, Poor
December 23, 2022

I ordered a Christmas gift and paid for expedited shipping with guaranteed Christmas delivery. It will not get her in time! I asked for a refund and have not gotten a response, other than it is coming! They are very difficult to get a hold of, they do not answer the customer service number. I would never order from this company!

Date of experience: December 23, 2022
TW
1 review
0 helpful votes
Follow Angelia M.
Unfollow Angelia M.
Share Review
Report Review

Perfect!
September 2, 2022

Very high quality! It came out perfectly. They did a good job cropping the photo. Also, it came very quickly! I'm very happy with this purchase and will buy from again.

Date of experience: September 2, 2022
Australia
1 review
0 helpful votes
Follow Ignativs J.
Unfollow Ignativs J.
Share Review
Report Review

Beyond perfect!
August 15, 2022

Wow! It turned out great! Exceeded my expectations! My cousin and I ordered swimwear from yescustom because we seen it on tictoc. Beyond perfect!

Date of experience: August 14, 2022
Hong Kong
1 review
0 helpful votes
Follow Holt A.
Unfollow Holt A.
Share Review
Report Review

Worth to buy!
August 3, 2022

The suits were a hit in Mexico! Our husbands were shocked and thought they were awesome. Love that they're adjustable (although the hooks sometimes didn't stay fastened too well) but I'd definitely order again- worth the money!

Date of experience: August 3, 2022
California
1 review
0 helpful votes
Follow Wang H.
Unfollow Wang H.
Share Review
Report Review

Perfect
August 3, 2022

Completely surpassed my expectations. I'm not easily impressed and when I purchase personalized gifts I always want them to be perfect. This wallet is perfect.

Date of experience: August 3, 2022
TW
1 review
0 helpful votes
Follow Sylvia G.
Unfollow Sylvia G.
Share Review
Report Review

Great!
July 7, 2022

The photos I sent in were a little tricky but yescustom communicated quickly and clearly to provide me with several workable options to choose from. The cards came out great and I can't wait to surprise my friends with them for their birthday!

Date of experience: July 6, 2022
TW
1 review
0 helpful votes
Follow Willa G.
Unfollow Willa G.
Share Review
Report Review

Amazing
July 7, 2022

Top notch quality. Bought a pair of boxers with my face on it for my husband for our anniversary. Amazing amazing soft quality of the boxers lol. And my photo was well printed on.

Date of experience: July 6, 2022
Virginia
1 review
0 helpful votes
Follow Brittany L.
Unfollow Brittany L.
Share Review
Report Review

Messed up swimsuit
April 29, 2022

No one will answer my emails or messages… so we will try this. My swim suit came but it has two of my husband face and the rest are someone I don't know I have a trip coming up and would like to have this fixed before then …. If someone can help me that is …. Which I doibt

Date of experience: April 29, 2022
New York
1 review
0 helpful votes
Follow Dorothy E.
Unfollow Dorothy E.
Share Review
Report Review

Exactly perfect
October 25, 2021

The process was easy and I received exactly what I was searching for in a short time period. I'll definitely shop with Yescustom.com again

Date of experience: October 25, 2021
Massachusetts
2 reviews
5 helpful votes
Follow LloydT. E.
Unfollow LloydT. E.
Share Review
Report Review

Best gift ever!
August 10, 2021

This is the coolest gift I've ever given! It came earlier than expected and was a hit. I had a picture of my friend with her granddaughters and she cried she loved it so much! It's nice quality and perfect for a gift! I will be ordering more! Thank you to the seller for such a great product!

Date of experience: August 9, 2021
Nevada
3 reviews
1 helpful vote
Follow Jennifer R.
Unfollow Jennifer R.
Share Review
Report Review

This pillow cover is awesome! I got it as a sort of gag gift for my sister because we don't live close anymore. Uploading pic was super easy. Delivered very fast and I loved it! I wish the picture would have covered the whole pillow but it was still good size and my sister loved it!

Date of experience: August 1, 2021
New Mexico
1 review
0 helpful votes
Follow Lucy S.
Unfollow Lucy S.
Share Review
Report Review

Good
August 1, 2021

Originally ordered and supposed to be delivered the same week. The date kept changing but part of my order finally came today! It was so worth the wait! I am absolutely in love with the blanket and it's so much better quality than I originally expected! And a lot bigger as well! Definitely worth the price and I know my mother is going to love it! This is her Christmas present! I'm hoping my next package that was supposed to arrive before this one is worth the wait too! I'm giving 5 stars despite the wait!

Date of experience: July 30, 2021
Florida
2 reviews
0 helpful votes
Follow Elena J.
Unfollow Elena J.
Share Review
Report Review

Great service
July 14, 2021

Great service so far! I had just placed my order but I placed the wrong order and Amy let me cancel it and place a new one. Usually places that customize things don't let you do that so I'm impressed already

Date of experience: July 14, 2021
Florida
1 review
0 helpful votes
Follow Catherine P.
Unfollow Catherine P.
Share Review
Report Review

Engraved necklace
July 13, 2021

I cannot thank this company enough for the perfectly detailed necklace. After ordering I looked at the reviews and was a little skeptical, but I honestly had no reason to be. Apart from the long delivery (which Aym was very attentive to via their support email) I'm am extremely happy with how this product turned out. Will definitely be buying from here again. Thank you so much!

Date of experience: July 13, 2021
New York
2 reviews
2 helpful votes
Follow Pierre B.
Unfollow Pierre B.
Share Review
Report Review

Great Quality
July 12, 2021

Great Quality! Even tho the delivery was quite long, the item arrived & looked exactly how I wanted it! Even the smallest details were still added & it fits my pillow perfectly. I'm from the UK & (hope this is allowed) for my pillow I bought one from Yescustom & it fits perfectly, for anyone searching as the item doesn't come with a pillow :')

Date of experience: July 12, 2021