TippyToad has a rating of 4.56 stars from 71 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TippyToad most frequently mention customer service, and graduation party. TippyToad ranks 7th among Party Supplies sites.
This company responds to reviews on average within 3 days
Really nice cups to fill with candies for my son's rehearsal dinner treats. Printing and design on cups is done perfectly. Very pleased with my choice.
The original cups I ordered were unavailable. I got a message needing immediate approval to change them. I did since the ones I really wanted and ordered were unavailable. I do not like these as well and cups do seem smaller than a normal 16oz cup.
Really nice cups to fill with candies for my son's rehearsal dinner treats. Printing and design on cups is done perfectly. Very pleased with my choice.
I had a great experience creating my personalized cups for the wedding! It was an easy process and the product was delivered quickly and the product arrived just as ordered. Looks great will be a fun addition to the wedding!
Hi Connie and thanks for your awesome review!:-) We're so glad you like your personalized cups and your order experience. We are working hard every day to make our orderin process the easiest the the best experience in the industry. Best wishes!
Awesome for our wedding reception for our guests! They turned out beautifully and are sturdy!
Thanks for the review, Jenny! We're glad you like your personalized cups and we know your guests will love them too!:-) Best wishes!
The original cups I ordered were unavailable. I got a message needing immediate approval to change them. I did since the ones I really wanted and ordered were unavailable. I do not like these as well and cups do seem smaller than a normal 16oz cup.
Thank you for your review and your feeback, Ellen! We are very sorry the manufacturer discontinued make the purple frost color cups your originally ordered. The manufacturer discontinued the purple color frosted cups because "they did not sell well". We disagree but it is our of our control. Regarding cup size, the 16 oz. Frosted cups will hold exactly 16 fluid ounces when filled to the brim (without ice). This is the industry standard. Please do reach out to us if there is anything we can do to help you.
I found the ease of ordering my cups were extremely easy. Very happy how they turned out
Thank you for the review, Kathy! We're glad your experience placing your order was extremely easy! That is our goal and it helps us know we are accomplishing our goal when cusotmers like your provide such great feedback. Please let us know if there is anything else we can do to help you.
This is my 5th time ordering cups for our annual Halloween party. They always turn out perfect and exactly as I request. They are so fast with creating the cup and shipping, with a total of 6-7 days from ordering to receiving. Love tippy toad!
Thank you so much for the kind words Crystal! WOW! Five years! We LOVE taking care of our customers like you and look forward to serving you for the next five years.:-) Best wishes!
Ray at Tippytoad went out of his way to help me with an order that I purchase every year from them but has been more difficult to get since COVID. He was nice enough to call the company that makes the custom wine boxes and figure out some answers for my future orders. I highly recommend ordering from them. Thank you Ray!
Hi Jason. It was our pleasure helping you get what you needed. We look forward to helping you again! Thank you for the kind words!:-)
I was a little late ordering my items for a party, but I received everything quickly an on time
Thanks for sharing, Connie! We're glad we could come through for your party and we look forward to serving you again. Best wishes!
Cups were easy to order. There were plenty of designs to choose from. We were allowed to put design/writing on the front and back of the cup. Order came in quickly.
Thanks for the review Jeffrey! We appriciate you choosing Tippytoad for your personalized wedding cups. We're so glad you like your cups. Best wishes!
Great job as always, and delivered sooner than expected.
Thank you for the reivew, Jason. Always a pleasure serving you! Best wishes!
The ordering process was easy! Lots of graphics to choose from. Fast creations and shipping. Even fixed a spelling error without charging for the edit
Products used:
Koozies
I am so bummed! I ordered two different sets of cups weeks ago for my daughter's graduation party. The party is this coming Saturday (today is Tuesday). I just received a call that the order was on hold because they weren't sure what color I wanted the print to be on one of the cups ordered. Because it takes 7 days to ship an order, I had to cancel the whole order. Why am I just getting called now? And in my summary of the order, the color is stated right there. Ugh. If you need these on a deadline, order somewhere else. I wish I did.
Hi Teresa. We are very sorry about your situation! We have looked at your order and order notes from our customer care team. Your order was placed with TippyToad on Tuesday, June 09,2020. An imprint color was chosen on one set of cups, however, there was no imprint color chosen for the second set of cups. We cannot print an order unless we know exactly what imprint color is to be used. Our customer care team contacted you via voicemail message and email message on Wednesday, June 10,2020 and on Friday, June 12,2020. We received a call from you on Tuesday, June 16,2020. Unfortunately, there is not enough time to print and delivery your order. We are terribly sorry for this unfortunate situation. We are offering you a complimentary order (on us) for your next event. You will be receiving an email regarding this offer. Again, we apologize for this unfortunate circumstance. Best wishes!
The ordering was easy and I got my glasses fast but the box was crushed and one of the cups was broken needs better packaging protection I guess
Hello Bonnie,
Thank you for the review and thank you for letting us know about the broken cup! Please respond to your order confirmation email or order shipment email and attach a photo of the broken cup and damage box, if you can, so we can contact our FedEx representative regarding this issue. We will be applying a 10% discount to your account for a future order to compensate for the broken cup. Thank you!
I placed an order, then decided I wanted a different style cup. Their team responded right away and gave me a refund so I could purchase the ones I wanted. Greatly appreciated!
The cups are nice, but they are smaller than I expected.
The website is accurate about how many ounces they can hold, but I definitely overestimated the physical size of the cups. The ones I purchased will hold the desired 16 oz, but only if filled to the point of almost overflowing. I wish I'd gone with the 22 oz cups. The disappointment with myself for choosing this size took away all the excitement I had when I purchased them, but this was no fault of the company. I attached the image to show the style I bought.
I hope this helps.
I am so happy to have found this company. Products shipped and arrived as promised. Great products! Love that I found a place that allows me to order custom products in lower quantities. Will be ordering from here again and again!
Products used:
Custom stadium cups
This was the second order I place for gender reveal cups, but it was the first time I placed a custom order. When I emailed my custom design in, Bailey was quick to respond and asked for some slight adjustments to ensure that the art team didn't have any issues with getting the best results printed on the cups. My order was estimated to arrive a day before my event. Not fault of TippyToad, only my fault for waiting until the last minute. I kept in contact with Bailey to make sure there were not issues with the order or production since I was cutting it close. Bailey kept in contact through the whole process and to my surprise, my order arrived 4 days early! I was so relieved and the cups turned out AMAZING! I will absolutely continue to use TippyToad for my future party needs!
Thanks for sharing, Amanda! We think Bailey is the best! We're glad your custom design turned out just the way you wanted it and that we could get your order delivered early. We look forward to serving you again. Best wishes!
Wow! I couldn't be more amazed by the service of Tippy Toad. It was thought that I made a grammar error and they wrote me an email before printing in order to rectify the situation. WHAT OTHER COMPANY DOES THAT? None! They were extremely personable and easy to work with. It's clear they want their customers satisfied! The delivery was earlier than anticipated and the product was exactly as I anticipated! Thank you Tippy Toad!
Thank you for the kind words, Colleen! We appreciate you sharing your experience with others and we appreciate your business. Yes, we want all of your customers to be satisfied. We truly mean it when we say your satisfaction is our greatest reward. We look forward to serving you again, Colleen. Best wishes!
I wanted personalized cups for my son's family-only, socially-distanced graduation party and these are perfect! It was easy to order, the proof arrived quickly and the cups looks exactly like I'd hoped. The only problem I had throughout the entire process was deciding which cups to order as there are so many great choices. I would order from TippyToad again.
Thank you for sharing your experience, KM! We're glad the personalized cups could add a special touch to your son's graduation party during these unusual times. Please convey our congratulations to your son on his milestone accomplishment. Best wishes!
I knew early on that I wanted to order souvenir cups but my timeline pushed it really close to the cut off but Molly was able to get my cups to my 2 days ahead of time! She even caught an issue with the colors that I picked, suggested a quick fix and made the correction. The cups were amazing and a huge hit! I will absolutely be ordering again!
Thanks for sharing, Deana! We're glad Molly was able to make a suggestion to make your personalized cups even better. That's what we do at TippyToad. We reviews every single order before it goes to production, looking for any mistakes or possible issues that need to be addressed. Oh, and we think Molly is awesome!:-) Best wishes!
The cups arrived in a timely manner and in good condition. All details were followed. Highly recommend!
Thank you for your review, Dulce, and for sharing a picture of your personalized birthday party cups! We love it when our customers share. :) Best wishes!
Very easy to work with and great end result! Very happy with this company! Cups turned out exactly like i had visioned them to. Cant wait to give them away to my family members at our first camping reunion.
Glad you are happy with your personalized cups, Margie! Your family is going to love them. Best wishes!
Needed some cups last minute for a Family Reunion. Lady who helped me over the phone was so pleasant, assuring & professional. Received product when told we would. Very happy with product!
Thank you, Linda, for sharing your experience with TippyToad.com! We appreciate your business and are glad we were able to help you get personalized cups in time for your family reunion. Best wishes!
The cups came out great. I Can't wait for everyone to see them. I will order from your company again in the future.
Thank you.
MD
Thank you, Michele, for your wonderful review! We're so glad you are happy with our personalized cups and our service. Best wishes!
My mat is perfect. So cute and thin enough to fit under the door. It is so cute and we have had lots of great comments on it. Thank you.
Thank you, Lorraine. We're so happy you love your personalized doormat! We're adding brand new Christmas doormats now and hope you will like those as well. We look forward to serving you again. Best wishes!
My experience with Tippy Toad was wonderful! They have a wide variety of options to choose from, great prices and my order arrived quickly! The cups look fantastic! The only thing I wish was different about the website, was the ability to see what each artwork option looked like. If that ability is there, I didn't see it. I knew I wanted "Oh The Places You'll Go", so it wasn't a big deal for me. But for someone who is unsure, being able to see what those designs look like would be helpful. Thank you for helping to make our graduation party a huge success!
Thank you for sharing your experience, Carmen. We agree with you, 100% and we are working on online-proofing so customers can see their cup designs before ordering. We thank you for your patience and for sharing your thoughts with others. Best wishes!
Bring a custom, one-of-a-kind touch to your party, shower, birthday, graduation, anniversary and all special celebrations. Order custom printed decorations, favors and unique gifts.
Thank you for sharing your experience Karen! We glad you like your personalized wedding cups. They will be awesome favors! Best wishes!