The company has established a strong reputation for its extensive selection of Asian media, including movies, music, and literature, which customers appreciate for both quality and variety. Many reviews highlight reliable shipping and efficient customer service, fostering a sense of satisfaction among long-term users. However, concerns arise regarding pricing, with some customers finding it higher than competitors, and issues related to order inaccuracies and packaging. While the majority of feedback is positive, there is a notable sentiment regarding the need for improved handling of returns and better communication in resolving order discrepancies. Overall, the company shows promise but could enhance its customer service approach.
This summary is generated by AI, based on text from customer reviews
The safest and fastest online store I've ever shopped from yesAsia is absolutely my favorite and I've recommended yesAsia to all my kpopper friends and now that's where they shop
They're very kind to
I've ordered several photo books from this website and it was easy to process the orders. It's easy to navigate and it's very organized when it comes to searches and I really like the feature where if you want a product that's out of stock you can give them your email and they'll notify you when it's back in stock.
I just bought a couple of signed CD's of my Kpop Idols and so far it has been great, simple to buy and pay with PayPal. I look forward to writing a new review once my items get here. An extra bonus, Free Shipping... Awesome!
Have used this site a few times and love that it is simple, organized, and competetively priced. Love the free shipping! Love that the products are all official, genuine products, and that the albums count toward Korean chart sales.
Easy to use and I can use my PayPal account. They have lots of Super Junior albums and merchandise, which is really all I want to buy. I think I've spent nearly $200 already just this month because they make it so easy to do!
Selection of media ok and everything ok until you want to pay, that's the two stars it's worth. But then, when you want to check out, whether with paypal or not, some required buttons are not displayed in all browser versions, so you have to re-try and re-place your order with different browsers and versions again and again, and reload again and again, until at some point, one or the other the buttons appear and you can proceed. Unusable for everyday use. This is my experience not just once, but several times in several months. Why not just use standard, basic html which will work with any client, just like other sites manage to do?
Took some time to figure out how to tick the circle for standard shipping during check-out.
Suggestion: just tick without clicking at "Edit".
I've ordered from them several times and each time I've received my product quickly and hassle free.
Can quickly find my preferred items and alternative versions of them are listed. Ordering the items smoothly processed though prices are higher than other websites.
YesAsia is the first site I check for any new albums, orders, or preorders I hear about. 99% of the time they have it and at a good price. They also have good shipping and I never have to worry.
Prices were much higher than other similar websites, even with free shipping that was offered with a minimum sum spent. However, they still had several rare or hard to find items in stock. It's a great website if you are looking for older stuff, but prices are certainly not competitive.
This my first time buying from yesasia and for sure i will come back in the future!
Yesasia have a lot of item that already rare on other retail online store. This is really helpfull for a collector. Thank you!
Found 'YesAsia' fascinating! ~ All the info you could ever want about all the fabulous Hong Kong Cinema movies ~~~ and the amazing actors who starred in them.
No problems at all with purchasing.
Great!
I love YesAsia. They have affordable and fast shipping. The site is user-friendly. I love that I can order Korean/Japanese items and have them shipped to me in the US.
Very convenient to order online. Always reliable. I've. Never had a problem with my orders and I've been ordering for a numbers of years.
Really good custom service and keep you updated. Orders arrive always safe. Only minus is that even if you preorder something limited there is no quaranteed that you will get it. So based on that I won't preorder anything limited in a future from YesAsia.
The user-friendly interface offers good shopping experience. Besides, S. F. Express pick-up service is available in all Hong Kong outlets.
Looking forward to Sunstorm album number 5 and once again it's good to revisit your site and it's so funny writing a review & coming up with 100 characters
I was very happy with the whole process of ordering from YesAsia! I bought VIXX's Conception Ker CD/DVD and the website was very easy to manage. My purchase also qualified for free international shipping which made me very happy! I'll definitely buy from them again.
Answer: Yes. For Korean albums the sale counts on the Hanteo Charts. For Japanese albums the sale counts on the Oricon Chart.
Answer: I've had the same thing happen but with other businesses. When I asked the very same question you have I was told that the refund time depends on the banking system. The representative has no way of knowing if it's the customer's bank or the business bank. I've had this happen a few times over the years. From my point of view it gives the banking system more time to dink around with your money. Frustrating.
Answer: In my experience it only took them about 2 days to reapond.
Answer: I've "lost" confirmation emails before as well, I'm not sure if they were just never sent or my email filtered them out and the spam folder was automatically cleared before I could resurrect it but as long as your order history page has confirmation of the order and it has a pending status on it you should be fine. Also, check if all of your items are kept in stock. If you're purchasing an item that they have to acquire first it can take 30 days or more for them to even receive the items and then prepare for shipping.
Welcome to YesAsia.com. We are the number one online shopping website for Asian entertainment products covering Asian movies and videos, Japanese, Korean, and Chinese movies, TV dramas, Asian music, books, comics, games, electronics, and more! We offer...