• YellowPages.ca

YellowPages.ca

Overview

YellowPages.ca has a rating of 1.5 stars from 400 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about YellowPages.ca most frequently mention customer service, year contract, and credit card problems. YellowPages.ca ranks 244th among Directories sites.

  • Service
    97
  • Value
    97
  • Shipping
    45
  • Returns
    60
  • Quality
    89

This company does not typically respond to reviews

Positive reviews (last 12 months): 11.1%
Positive
4
Neutral
0
Negative
32
29
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Poor customer service... And they keep billing away.
  • They said it will be monthly payments, I never provided my credit card number.
How would you rate YellowPages.ca?
Top Positive Review

“Excellent service”

Maria R.
2/18/24

Henry has put forth impeccable effort in our house painting. He is professional and meticulous! It was a pleasure working with him I would definitely recommend his workmanship!

Top Critical Review

“Criminals.”

Ryan S.
2/12/24

I have been trying to cancel since the middle of December (it's now Feb 12) because my business is closing. I am still getting billed, and every time I call to discuss their cancellation, the department is "unavailable, but they will call you back." Despite giving them the number required to reach me each time, they insist on calling my business's front desk, which I am never at. They refuse to cancel over email, and unless this gets resolved immediately, I will be contacting consumer protection and reporting them.

Reviews (400)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (72) credit card (26) year contract (28) business owner (15) business name (9)
Thumbnail of user terric114
1 review
3 helpful votes
August 21st, 2018

Mycontact, Sam, was extremely excellent, orgaized and thorough with his knowledge of premium business ideals for smart phones! He was a huge help> He really bridged the gap in my knowledge base. He worked with what I am able to afford as well which was delightful because it let me get in on some new business. I know that when I can afford it I will pay more. The kindness and generosity will not be forgotten. The only glitch is that when I went to pay he said that they didn't accept direct debit. I have no credit cards and my response was to say "You don't accept money?". I am so confused. Apparently some people stopped paying when they were paying with cash/cheque. It's too bad because I am sure that the people that paid probably outweighed the people that did not and in this case one rotten apple spoiled the bunch. Now I can't join. I feel marginalized due to my financial situation and limited as well. There has to be a better way than this. I know that accountants can write off loss so I wonder what the truth is. Maybe someone is lazy and scared or they just have a bad accountant. Anyways. I will come back when I have the credit.
www.therhythmcenter.ca

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From the business

YellowPages.ca (YP.ca) connects you to Canada's businesses, products and services, providing all the information from the business directory: addresses and telephone numbers + videos, photos, email and web sites

Company Representative

Thumbnail of user melissai10
YellowPages F.
Manager - Customer Service
Typically does not respond to reviews

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