• Yahoo

Yahoo

Is this your business?

Overview

Yahoo has a rating of 2.5 stars from 586 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Yahoo most frequently mention customer service, email address, and phone number problems. Yahoo ranks 277th among Search sites.

  • Service
    114
  • Value
    95
  • Shipping
    48
  • Returns
    51
  • Quality
    93
Positive reviews (last 12 months): 22.2%
Positive
8
Neutral
2
Negative
26
51
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I don't like that they force you to use your phone number.
  • That is incredibly annoying since I normally copy a team for the yahoo account.
How would you rate Yahoo?
Top Positive Review

“Yahoo... Verizon's Big Mistake”

Dr J.
1/28/24

Yahoo was cool in the dial-up generation of the internet. Then stupid Verizon purchased the platform with dreams of being like Google. Boy Oh Boy...that an expensive mistake.

Top Critical Review

“Yahoo Hard Up for $5?”

Anne E.
1/15/24

I have been getting charged $5/month for an ex-employee account and Yahoo refuses to delete it. The person who's email it is has changed billing a year ago so Yahoo! Is double dipping. A phone conversation with a foreigner hard to understand resulted in 'file a complaint' with your card after they validated the account being paid also by owner of account. Dumping my yahoo account too.

Reviews (586)

Rating

Timeframe

Other

Reviews that mention popular keywords

phone number (13) yahoo account (15)
Thumbnail of user mercyl28
1 review
0 helpful votes
July 13th, 2023

I've been with Yahoo for many years and generally they leave me alone. But now they keep messing around with my password and locking me out of my account because the password that i have been using for a month now is all of a sudden wrong. They keep doing this and it's really getting on my nerves because google is doing the same thing and they both get together to mess up my day.

Service
Quality
Thumbnail of user davidc7286
1 review
1 helpful vote
December 29th, 2022

I just changed my email address a couple weeks ago
But yahoo said yesterday due to possible security reasons I needed to change my password again
I believe I should be given an option to change my password or not

Thumbnail of user davidd4032
1 review
0 helpful votes
May 27th, 2022

I have ordered from your company before and got the parts at my house this time they went to the billing address instead of where I asked

Thumbnail of user garyo222
1 review
0 helpful votes
November 29th, 2021

Use your own good judgment when selecting a seniors independent living homo. You may be sorry if not

Tip for consumers:
Ask a few residents their honest opinions.

Products used:
An intire livi. Live I. Package with Montana meadows

Service
Value
Quality
Thumbnail of user sharonh1971
1 review
0 helpful votes
April 18th, 2022

Don't get a comfy feeling about the ability to respond to a medical situation at Delnor Fitness Center because they are less prepared than XSport!

My husband and I decided ti join Delnor and drop our XSport membership because we felt that with my spine disease I would be safer at a healthclub affiliated with a hospital. We also thought it was cleaner until I got an infection from the therapy pool but that is another story. Back to the medical response…

This past Saturday my husband And I went to the club. I cannot do very much in the way of exercise because I have some nasty issues with my spine. I ended up having a severe pain episode as my vertebrae slipped out of place and was pressing on a nerve so I was unable to move well and just needed a WHEELCHAIR so my husband could get me to the car. We were told by both of the women on duty that the club does not have a wheelchair and they would need to call paramedics to get me to my car…Yes I am serious. Today I received a call from the club manager telling me they do have wheelchairs - three in fact - but the people on duty dis not know about them. Seriously - your two people taking care of the club do not know where wheelchairs are?(!). If they don't get training on where the wheelchairs are what are the odds you will live if you have a heart attack or an accident that causes you to bleed significantly? Isn't there a law requiring emergency training at health facilities? Seriously? Call an ambulance to get me to my car in the parking lot of a hospital-owed healthclub?

Products used:
It is a health club

Service
Value
Quality
Thumbnail of user haroldp104
1 review
1 helpful vote
March 13th, 2021

If you have time sensitive emails don't use their free service. Sometimes I won't receive emails until the next day which isn't acceptable. If you have problems you have to pay $4.95 a month for help TO FIX THEIR OWN PROGRAM! Their help is offshore so sometimes I can't understand the person. You have to check the spam folder constantly to find the missing emails.

Thumbnail of user michaelm6350
1 review
0 helpful votes
February 12th, 2021

I keep being amazed by the one sided and complete denial of objectivity as a news and social platform. All we want is to be able to talk and feel that we are given a chance to not only talk but listen. I just don't see how you forgot how important it is to not always be so lost in who is right to forget it's all about the conversation that starts both sides to heal.

Service
Value
Quality
Thumbnail of user andreal385
2 reviews
0 helpful votes
January 12th, 2021

No more yahoo web browser! Looking up something takes forever only to have stupid yahoo not be able to find it but you go to another web browser they find it immediately. Shouldn't have waited so long to get rid of lousy Yahoo!

Thumbnail of user charlottet41
15 reviews
9 helpful votes
July 16th, 2019

I hate the new Yahoo mail set up, why change something that's not broken, the old style was much better and the adverts are a pain in the neck too and there is no way of turning them off. I think its time to look for a new email provider as Yahoo has completely ruined it now. Listen to your customers and revert back to the old way.

Thumbnail of user buzzw1
1 review
5 helpful votes
March 29th, 2020

1. I trust that Yahoo will now stop spewing that anti-Trump venom and settle into a cozy relationship with Uncle Joe and his $#*!. You really gutted Trump; nary a kind word or attractive photo. But at least it will be an interesting forthcoming 4 years.

Thumbnail of user russellr27
3 reviews
6 helpful votes
July 22nd, 2017

First of all, Yahoo doesn't clean carpets. Yahoo is a Search engine page that's been on the internet since the 90s.

A lot of changes have been made since then. They bought and shuttered GeoCities, added an email service, became a "news" source that just pulls articles from other websites. There's a heavy focus on celebrity news and is known to have a liberal bias, so if you're hoping for real news without bias, you'll want to go elsewhere. I don't even use the site for searching anymore. I only access it nowadays because it became so commonplace for me to use it that it's second nature now. One day I'll stop hoping Yahoo will be anything other than a crappy website that is long past it's heyday.

That said... you could do worse, the search function still works, so.

Thumbnail of user jojob8
1 review
13 helpful votes
November 1st, 2017

It is unlawful for a landlord to retaliate and terminate your month to month rental lease -- without good reason -- I am angry with Tara Properties. We lived at Paragon Place, LLC for 3-years. Took very good care of the apartment -- cleaned the carpets twice a year, washed the windows, mowed the yard, reseeded with grass seed every year because when we moved in there was no grass at all and sand fleas had taken over. The place was ridden with bugs -- earwigs and sand fleas and silverfish -- we had pest control come out and spray -- but then Churchill & Associates filed bankruptcy, Paragon Place, LLC bought the property and Tara Properties took over managing the apartments -- they are not organized at all! The property manager signs documents to post on your door but has no idea what the document says or means -- had the audacity to complain because the owner wanted the doors painted but we weren't home to allow the painters in -- when the property manager was told that placing the Two Day--Notice of Entry on the door means that Tara Properties is responsible for ensuring the painters are allowed in -- not the tenants responsibility -- essentially Tara Properties insisted that we remain home so the doors could be painted. For three weekends, we left the apartment so the doors could be painted -- we presumed Tara Properties understood the documents they were posting on tenants doors. After I mentioned this to the property manager -- our month to month lease was terminated. It's all about the Benjamin's for rental property and property management in Oak Harbor. Essentially, Oak Harbor depends on transient military as 'cash cows.' If you are not from Oak Harbor -- you will soon know -- that you are not welcome. The locals want your money but not you in their town. Nepotism is at it's worst in Oak Harbor, Washington.

Thumbnail of user claytonr10
61 reviews
312 helpful votes
July 9th, 2017

If you wanna take a trip back to 2007, just use yahoo.com. Unfortunately, I still use it as my primary email only because I been using the same email with 40,900+ unread emails in it for 12 years. Would be a pain to change everything over now.
Here is my issues - they filter certain things that aren't spam. But then some stuff that is actual spam ends up in my inbox. Example: "Hey cutie... wanna have a little fun?" passes the filters. Yeah umm... no. I don't wanna have fun. I look like a drunken Irish troll. But thanks anyway. But "Your receipt for your purchase to sitename.com" ends up in the spam folder. Why... just why? Lol.
Oh and don't get me started on the "We're experiencing Technical difficulties. Error -14". Yeah I can't load my inbox because of that. I went 5 whole days without being able to check my email because of these "technical difficulties". Yeah I think their brains are having technical difficulties.
There are also a lot of snotty commenters on the news section. A lot of the people are very ignorant. The place is infested with trolls. If you view the news section, I'd advise against commenting on anything. You will get 50 trolls tell you to drink bleach or something. Pretty bad. You can go view the comments... because some are pretty entertaining. You may even learn a few new jokes from it. But don't get involved. Stay out of it. It's a firestorm.
The search engine is obviously not great. Google is and always will be the best.

Thumbnail of user janetc15
106 reviews
427 helpful votes
September 5th, 2016

Yahoo's time of existence should've ended when high speed internet became commonplace. There's absolutely nothing useful about Yahoo the past 15 years I've known them. The homepage looks like trash; filled with useless news about celebrities, models or other things that don't really qualify much for actual news about the world. Yahoo hosting is awful and has a very ancient control panel, and it's also terrible with the Wordpress platform.

A Yahoo email is just about as useful as nothing. Everyone I've met in my life from school, work, anywhere have had their Yahoo email hacked and constantly sending me spam. The email's overall inbox interface is ugly.

Flickr is great for photography, but you can only sign up by creating a Yahoo account which now seems to require you to enter your mobile phone number, and it's mandatory. Yahoo acquired Tumblr and ever since then, Tumblr still hasn't made much of a comeback. Yahoo Answers is filled with nothing but trolls and bullies.

Thumbnail of user hughm33
9 reviews
51 helpful votes
August 23rd, 2017

I get spammed with pop-up ads if my ad blocker is not on and the comment sections are full of low-IQ bigots who spam vile racist/homophobic things all over the site. There is also this guy KenM who is the dumbest person I ever seen in my life.

Thumbnail of user willief18
1 review
0 helpful votes
May 28th, 2017

I paid for extra leg room on this 13hr flight, But did not get it. End up in the middle going & coming back

Thumbnail of user jamesp199
27 reviews
32 helpful votes
January 11th, 2016

Yahoo has been on the decline for sometime now, and who knows what the future hold for them. There are alternatives to yahoo that eclipse them in a very big way. The best thing to do is go to gmail or another large service

Thumbnail of user jamesb272
3 reviews
7 helpful votes
October 22nd, 2015

I used to really enjoy reading Yahoo's news site. It was one of those places that I could find some interesting articles, and they send me down a rabbit trail of a couple of hours of reading!;-) Recently though, it seems like every headline that looks interesting ends up being a video. I don't want to watch a video! I want to read! Often I don't have sound handy at a school computer terminal, or I don't want to let my workmates know that I found an interesting news piece. Please bring back more articles, and I will spend more time reading them.

Thumbnail of user samt20
5 reviews
5 helpful votes
December 4th, 2015

It employs hack writers.

Service
Value
Thumbnail of user bobr23
21 reviews
85 helpful votes
September 24th, 2013

What bothers me about Yahoo is that they keep changing the home page. Just when you get a handle on things they mess it up again. This morning when I signed in I couldn't belive their "new and improved" home page that looks like it was designed by a 10 year old with colors all over the place that don't match, and advertisements that only slow down my computer.

Thumbnail of user gabyp
Gabby P.
23 reviews
56 helpful votes
January 14th, 2014

Yahoo sites are poorly organized. The homepage shows news articles, but the articles are not categorized in any way so if you are looking for a specific news subject (e.g. business, technology, etc.) you have to hunt for it. I used to read articles on Yahoo, but now it's actually easier and faster to do a web engine search by typing in the type of news you're looking for. In the past I could simply click on a category on the Yahoo homepage, but not so anymore.

Yahoo mail is tedious. They have improved the spam filters some. I don't get as much obvious spam as before. The bad side is that now some spam is designated as e-mails from Yahoo "sponsors" that you cannot delete. There was an option to stop receiving messages from sponsors a few months ago which I went through the steps to opt out, but that option was just for show since I still get them. These sponsor spams show up at the top of the list of e-mails. Also it takes forever for spam filters that you create to start working. I made a filter for these pharmacy spams and set it up for them to go to the trash folder. I kept getting them in my inbox for about a month after creating the filter.

Another thing I experienced was getting automatically signed up for Yahoo mail alerts about stories. They tracked the type of articles I read on the homepage and sent me tons of these alert messages. I went through the option of opting out and it said it would take more than a full week to change my preferences and to stop receiving them. Funny, it took them about a few days to start sending them to me, but when I want them to stop it takes a lot longer.

Yahoo Flickr is hard to go through. Yes, the format looks very pretty, but again, it's hard to use.

While Yahoo looks pretty, I want something that's also user friendly. I don't want to have to click on a bunch of items to figure out what to do. Years ago it had a very user friendly format, but this has changed. I feel like I did when I first got windows 8: lots of pretty colors, but that's it.

Thumbnail of user cassyh
5 reviews
10 helpful votes
May 8th, 2013

I can't say i enjoy the new yahoo.com homepage and find it cluttered with too much idle stuff that doesn't interest me floating around the screen and seems to have issues in various browsers making it hard to navigate, I tend to not stay on it very long nowadays.

Thumbnail of user judyh18
1 review
1 helpful vote
Thumbnail of user johnt72
2 reviews
22 helpful votes
April 23rd, 2012

I really don't much like the way Yahoo tried to 'hijack' my computer by somehow changing my front page and search engine. I went to a couple of sites and somehow ended up with them as my new provider. I'm not that computer savvy but, other than opening up some site that was powered by Yahoo, did nothing wrong that I'm aware of. I went ahead and tried using it for a bit and found it totally lacking. Their Home Page totally sucks compared to MSN and I'll take Bing over them anyday for searches. I have no idea why, but I generally have better luck with Bing over Google, also. Some people were griping about how their Bing searches were not "relevant". Given the fact that most people can't even spell anymore, that's not surprising. If your search is even just close to being relevant (from a topic or spelling standpoint), my experience is that I always get what I'm looking for by using Bing. As far as news, I don't rely on any one source (like MSN) and there are so many sources available that this is a non-issue. As far as the maps go, they all have their own problems. That's why we still have phones!

Thumbnail of user suhailm
4 reviews
7 helpful votes
February 27th, 2012

Yahoo was site which I opened when I start using Internet, in my initial years of browsing I used to spent maximum time with yahoo, I explored many services of yahoo, I was addict of yahoo groups/ yahoo chat etc. But as Internet evolved I think yahoo did not evolve with time, now I rarely visit yahoo and hardly use any of yahoo services.

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