- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Xtralights has a rating of 3.3 stars from 237 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Xtralights most frequently mention projector headlights, online shopping, and auto parts. Xtralights ranks 44th among Auto Parts sites.
My experience with Xtralights is good, as I obtained my purchase appropriate and securely. The appearance was so fine. Before, I experienced a trouble on purchasing lights online from some other owner. They reached me in bad condition. Now, I requested front lights for my Chevrolet from Xtralights and obtained the distribution as per their conditions. I obtained a call from their customer service center even after receiving the order, whether it was in fine shape or not.
I paid $120 for garbage headlights that came missing parts. After numerous calls and emails I was told they would not fix my headlights or reimburse me. This is a sham company that sells garbage. They are the type of company that makes you dread buying online. STAY AWAY! Do not waste your money. Find a more reputable company. I would have rated a negative number (1) is lowest on this board.
Don't believe what their website says, their customer service is awful. I bought a headlight replacement kit for a Honda Pilot but it wasn't wired correctly. I emailed them but go no response for days so I called. Was told a technician would call me back, but that never happened. I returned the lights, but Xtralights tested them and said they worked and that I should "re-pin" the lights because maybe Honda's wiring is reversed. Whatever, I did it and it still didn't work. I've contacted Xtralights twice and am still awaiting a response a week later.
I have a large pick-up truck, but the headlights aren't sporty enough to match the style of the truck. I wanted a new pair of headlights and found the perfect one at Xtralights. I placed the order online and got through the transaction without any difficulties. Though the company policy says that they deliver within five working days, I did not get them even after a week. After two weeks I got really anxious and decided to call them. Xtralights customer service was really helpful and they told me that the delivery would take another two days. Before long, I got my new pair of headlights. They were just perfect and fit in nicely with my truck. The wait was worth it.
Gain trust and grow your business with customer reviews.
Get world class Xenon Conversion Kits for vehicles including replacement bulbs, aftermarket headlights, tail lights, side markers, bumper lights, LED, side mirrors, fog and driving lights.
Our Mission:
Whether you are a retail shopper, warehouse account, small business account or an internet customer, you can be assured that you are purchasing quality products at competitive prices from a highly respected company in the automotive industry.
Based in the West coast of North America, Xtralights is fully committed to supplying both our retail and wholesale customers with latest in cutting-edge quality automotive lighting products and accessories at an affordable pricing.
With experience in the automotive retail and wholesale business since 2003, it's no wonder our customer base continues to grow so rapidly and our existing customers stay loyal, due to the great service and support that we take genuine pride in.
Whether you are a retail shopper, warehouse account, small business account or an internet customer, you can be assured that you are purchasing quality products at competitive prices from a highly respected company in the automotive industry.
Our relationship with several major automotive manufacturers around the world allows us to market high quality product at prices below wholesale. We constantly introduce new products with competitive pricing.
