I have ordered from them before and had very good service with no issues until recently. They must have some horrible employees or managers to let the company go down this fast.
I bought an older version of Microsoft Office from Software King who sent me a used product key that could not be activated. When I reported it to them all I got was a bunch of lies that the key was valid. I told them when I tried to activate the software, I received an error message that it had been installed too many times.
Software King's only solution was that I had to activate it using the phone and I told them if this was a new product key and I should not have to do that. That is only done if you transfer the software to a different computer. I've done that before so I know how it works.
Their response was that I must have it installed on more than one computer. Yeah right. I can't even get it installed and activated on one computer so how am I going to install it on another. They'll say anything to cover their asses.
I just discovered Microsoft is suing Software King for selling counterfeit software with bad keys. I'm glad I reported it to them and hope others will too and not just post on these boards. The only way to get action is to report it.
I hope Microsoft burns their ass. I'll be on the sidelines cheering them on.
Tip for consumers: Stay away. Don't buy their instant gratification crap because they didn't give me my activation key until the next day. They were probably waiting for the next shipment of counterfeit product keys from China.
They sent me a key and download instructions for windows 7. Won't work as Microsoft will not support the necessary updates and downloads. Once you try the software key, the SoftwareKing staff says they can't use it and will not refund your money. Naturally, you have to use the key to see if it works. Bogus! Then they want to engage in an endless stream of chat and or email which is fruitless except for their strategy to keep your money. If they worked as hard at providing a good product as they do in discouraging the customers claim for a refund, they would be rich. Don't do it, it's easier to go and buy a new machine or have a professional install the version of windows that you want...
These guys actually warned me via live chat not to buy anything from other companies whose prices are less than theirs because they are all fraudulent companies!
I just got defrauded around $100, buying a Windows 7 download which actually contained a Trojan Horse virus and an error message appeared at the end of the download saying there was a formatting error!
They talked to me via live chat and said they would immediately send a Microsoft DVD and it never came. Of course, they are no longer on live chat, they don't answer their toll-free phone number and they don't reply to emails.
Here are other sites that you could leave a review:
The toll-free phone number for the Canadian Anti-Fraud Centre (CAFC) is 888-495-8501 and you can also file a complaint at www.antifraudcentre.ca.
I encourage everyone to do so right away!
This is stupid and a goddamn waste of time. You lying bastards told me that this office suite would work. Well guess what? It does not! Not only does it not work as advertised, it is now stuck in my computer and I can't get rid of it!
Of all the time I gave the techsupport, still You can't figure out the cause of the problem of your software ?
They did NOTHING!!!! They blabbered and yapped but nothing happened! I NEED I REFUND FOR YOUR SERVICE SUCKS!!!!!
I bought Microsoft Office 2010 from Software King on March 21, 2013. It has worked fine for almost 3 years, and this morning it has been deactivated by Microsoft because the Product Key has been used more than 5 times . . . WHAT??
Hours of time wasted trying to get help from Microsoft, to no avail.
Software King must have been reselling the same product key to other buyers!!
RUN, RUN, RUN!!
Downloaded it and installed Office 2010. It was not Office 365 and was supposed to work forever, but at one year it quit. I spent 3 nights on the phone with MS support but they couldn't get it to work. Waste of time and money,
Bought a License in 2014 for Excel 2010. Worked for one year and expired.
I have tried over and over to contact them, phone, email, and Chat. Absolutely no success. I don't think they're in business any longer. They ripped me off and they'll rip you off too!
i bought windows 7 from them and the code that they gave me isn't genuine, i sent them a email guess we will have to see what happens
I've never had a problem with purchasing and receiving software from SoftwareKing. I've ordered from them twice and will continue to order from them. They have legitimate product keys that work.
I had to order Windows 7 when it wasn't available in the stores anymore. Then I decided to purchase 8.1. The prices are lower than what I'd find in the stores and the download links were provided quickly. There was no long wait.
This site is a scam. No one answers the phone, and online chat was no help. Had to go through my credit card company and contest the charge. Stay away!
I purchased the Microsoft Office 2013 Home and Student online from Software king.
They sent me the email with the product key and information how to download.
It is not working, my expired Microsoft office program asking me to write the product key for activation but it doesn't matter how many times I type it in it still asking me the same thing.
I tried to called them but off course there is no real costumer service. It is a big scam.
Now I have to buy another one. Do not buy from them!!!!!!!! I gave them 1 star because this is the only option to write a review.
Ran into a couple of issues during the download/install process. Software King responded in a timely manner with solutions that worked. I'd buy again.
Received 2010 Office from them in February. I was denies access to the program in May. I found the original download E-mail from them recently and when I went to access the download link provided by them I found out that it no longer exists.
I am amazed that they are still getting away with this. I wish I had visited this website before purchasing.