I made an order online July 03,2011 **************870) for a pair of Birkenstock. The company charged my visa card, but I still have not received my order. I've tried calling and emailing them, but no replies what so ever. I've already filed a complain through my visa card company to get my money back.
Unfortunately my mom did the same mistake and made a purchase yesterday through them. I made her to cancel the order *********************). So hopefully they don't charge her credit card.
It's too sad to see how this company has become. I had a very pleasant experience purchasing Birkenstock with them few years back without any problem. I will not make any purchase from them ever again.
I order 2 pairs of sandals in June 2011 and have been checking with them on a regular basis to get either a refund or my shoes! I did receive an email once upon a time that I could get a refund when I was told they were special ordered from Germany. I decided to wait. I don't know if that was a mistake or not. It's now January 2012 - no response, no shoes. I expect I will never see them.
Peter Jensen is a scammer. He does not ever actually send the sandals that are ordered. Do not trust him. He also owns the company "Maine Limousine Rental" and he gave himself a 5 star rating on this site.
I have the same problem with ordering from this site. I see a "Peter J" responding to some complaints. I hope he will look into my problem too. I placed an order on May 15,2011 Order #**************439 and my credit card was charged but I never received the sandals!
I have ordered numerous sandals from this site and have never had a problem. I have spoken with Peter and he is very helpful with any questions you may have. I know there was an issue in the past regarding family member's sabotaging their computer system out of spite. I am happy to see Peter is back up and running! I would not hesitate to order from this site.
I am like everyone else, ordered my birks and never receive them. I see a "Peter J" replying to some other complaints. I hope I'll get a response too. My order was placed on May 14,2011 Order #**************439. So far my emails and phone calls received no response.
I wish I had read the reviews prior to ordering from this site. I ordered a pair of shoes one year ago. I never received the merchandise nor would they respond to any of my calls, e-mails, or certified letters. This is a scam people, please stay away. In order to report them I need to start with my local police, which I have started the process. Another thing they did was telling me my Birkenstock clogs would be coming "straight from Germany" Therefore, once the 60 days had past, I could no longer rebut the credit card charge. I have never done anything like this. My goal is to help others from being scammed. It's too late for me. Come on people.
This place is terrible! I ordered shoes on 11/4, still have not received them and can't get company to email or call me back.
I just filed a complaint with BBB.
Forgot to mention, they sent me a 'refund' for my order and the check bounced!
My entire family has been ordering from sandals4less for many years. We love Birkenstock sandals and they have a great selection and assortment of colors. Never had a problem reaching anyone by phone and always received a shipping confirmation. I posted a photo of my favorite Birkenstocks that are helpful for me with high arches. Glad they were able to recommend my new favorites.
The Sandals 4 Less website touts itself as a customer service business (why wouldn't any on line retailer - that is your business). The fact is, sadly they are not. I placed an order for Oslo Exquiste's in early Sept. And was given a 6 week delivery time. Called back 7 weeks later and was told there were further delays. This was followed up by two phone calls a few weeks later (both unanswered) and an e-mail threatening to cancel. All my attempts to discover the status of my order were in vain. I finally filed a dispute with Visa and am waiting for the credit to my account.
I'm also filing a complaint with the Better Business Bureau.
This outfit should be out of business but somehow it manages to continue. You will receive virtually no customer support however so be forewarned. I recommend another source for your Birk's, this one is not worth the effort.
I ordered a pair of Birkenstocks on 4/18/11. I paid an additional $20.94 to have them delivered in 3 days. It is now 5/23 and they have not been delivered. I have left 3 voice mail messages and 2 email messages on their website. I believe I have been duped. Sure wish I had known about this site prior to ordering. I now know that I will not purchase from any site I am not familiar with, without checking them out on SiteJabber first.
Stay away from sandals4less.com
Wish I had found & read this info before ordering from this company. Ditto on the experience trying to reach someone. Left messages. Sent 2 emails to the addresses they list in their receipts (*******@birkenstocks.sandals4less.com) and (*******@sandals4less.com)... both came back as undeliverable.
I will follow suit & ask credit card company to stop payment.
Ordered October 22nd, 2014, and today is January 31st, 2015. Six to eight weeks, my eye! Four e-mails, and four messages left on their answering machine, all spaced several days and weeks apart, without reply. Scam!
My shoes were a loooong time coming but,, they did come. I sent them emails and got a response that it would take a while because they were coming from Germany. It took three months but they came today. They were the right size/color/style and... I love them! Yes, they took a while but I do think this is a legit store. I have not seen this style here in the US so it was worth it to me.
If you had trouble with Sandals4Less.com not delivering ordered goods -- or other issues -- try contacting the Maine Attorney General Consumer Mediation Service:
http://www.maine.gov/ag/consumer/complaints/index.shtml
Good Luck!
I wish I had read previous negative reviews before my attempts to purchased last june 2009. Just as other consumers, I placed a special order, which was charged and then ignored. I did manage to talk to 'peter' about 5 months ago, but nothing followed. Finally demanding a refund, now 2010. I will file a complaint with any business bureau I can find, if no satisfaction is reached. How can they dupe so many?
Order still not sent 4 weeks later. No customer service. I have left four messages over two and half weeks with no return phone call. Buy birkenstock from another store or you will be sorry.
I ordered Birkenstock sandals from them in July and its been two months without any email confirmation or delivery. They charged my credit card immediately however. Their 800 number is "full" the handful of times I've tried to call them. I emailed them and have yet to hear back. I'm concerned that they are not a legitimate business.
LIke everybody else on this site, I have been ripped off by Sandals 4 Less. At a certain point this is theft. In my case, it is almost a year and no sandals, no refund despite repeated attempts to connect with them. I will pursue remedies through VISA and see if it is possible to file a criminal complaint from a distance through their local law enforcement folks. I think it is at the county level. This is just for "whatever", however. I suspect my $81 is gone and my sandals nonexistent.
Well, count me as another who got duped by sandals4less... ordered 03/06/10 and no sandals, no response to emails, no response to phone messages... it's been 3 weeks now. After reading all of the complaints I figure I just got took as well. Too bad I didn't check them out before I ordered. I will be contacting my credit card company immediately.
Overview
Sandals4Less has a rating of 1.6 stars from 46 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sandals4Less most frequently mention credit card, business bureau and customer service. Sandals4Less ranks 572nd among Shoes sites.
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