iMemories

It seemed as though I'd have access to my videos in perpetuity but turns out that's only if you buy their iCloud storage package. Feels like a big expense to take on after already paying for getting videos converted

Prompt clear responses

All of those crazy home movies that my dad was always taking - and we were always complaining about - are now giving us an incredible look back at our lives as kids in Ohio. IMemories made it insanely easy. Customer service and the digitization itself is excellent. I highly recommend to all!

The process was straightforward.
You're mailed a box to fill up and return via FedEx.
The turn around time is fairly quick approximately 2 weeks.
Customer service people are helpful if questions come up.

Question about the ordering sequence and number of photos .
Was given assurance it would be corrected and it was in the final product.

100% use their shipping box it's easy and worth it to package things nicely. Above and beyond with not only uploading the movies but also checking if there were multiple and diving them up! I feel bad for the poor souls who have to see some of these boring movies lol

The whole process was easy and within days I had some very valuable videos captured to send to my children; family memories that would have been lost forever. Just not enough time in the day to get everything done. But now, these treasures can be shared, and important people and events remembered!

The IMemories process is easy, fast and efficient. My old family movies were thrown in a box in a closet, with no hope of being seen in their format. The digital online albums created brought back so many happy memories. Thank you!

We have had a lot of relatives pass win the last 5 years, seeing them at their happiness's brought me comfort!
The slides sat in a closet for 22 years! Please don't wait for that awesome connection on our part! Your loved ones are waiting on you!

Seeing videos of my boys from 20 years ago and family members that have gone on is truly priceless. I have No complaints about anything. The process was easy and quick and would recommend to everyone.

We are so very thankful for iMemories! We are not tech-savvy at all, but your professional customer assistants that we contacted were especially helpful to us: they were unfailingly patient, fully explained what we needed to know, and enabled my husband and me (80 years old!) to have several sets of various sized films digitized. Seeing my now-deceased parents through the years brought tears to my eyes and seeing our newborn twin babies (who are now 50+) is truly wonderful.

IMemories customer reviews alleviated all the hesitation I was experiencing regarding packing irreplaceable memories into a box and sending it off to the unknown. UPS tracked my package, iMemories kept me well informed on the process steps and return tracking. I would highly recommend this company and trust them with your media. Their website is easy to navigate and the price is affordable. Great experience!

From start to finish, from email confirmations, quick turnaround, excellent experience. Videos turned out excellent. Have continued using, and originals returned promptly with no issues. Impressive. Would highly recommend.

IMemories made my whole experience super easy from beginning to the end. They send you everything you need from packaging so your videos remain safe and they send you regular updates on the process. I haven't been able to watch our videos in forever that are super important to me from my wedding, trips to Hawaii, Niagara Falls and more because VCR's no longer exist. If you're thinking about formatting special memories you don't want to lose I highly recommend you use their service. You will not be disappointed…I promise.

I have had my 6 VHS videos for over 20 years and luckily IMemories was able to convert them digitally. A few glitches in quality, but overall still great seeing all my memories come through. It was also great to share with my family & friends.

So easy. Received my order box fast. Took me a few weeks to let go of my cherished VHS tapes. Called customer support a few times but they reassured me and answered all my questions. Love my digital movies. I can share them anywhere, anytime! Also received everything back in a timely manner. Thank you imemories for giving my kids there childhood memories back!

Live person answered first time and helped with concerns!

The process went very smoothly and our slides are now available to enjoy and share with our family. My only disappointment was that some of the pictures were upside down and I wish they had taken a minute to have them all right side up.

I've used iMemories multiple times and so far they have yet to disappoint! I've also received a no hassle refund when requested because of video technicalities and a couple that could not be digitized. I plan to continue to use them for my photos next.

I’ve received a no hassle refund when requested because of video technicalities and a couple that could not be digitized.

You just make a call or send an email. Gather your media together and ship it out in the box and postage iMemories provided. They are fast and very respectful. IMemories was also very easy to contact. Every time my sister called, they always had time for her questions.

Pricey but so worth it. Super fast customer service. Great website.

Only complaint i have is that most older smart tvs dont have the app. Had to get a fire stick to watch them or cast. Fast forwarding and rewinding vids on the app could be better too.

We didn't send out the memories box until over a year after purchasing and there were no issues. My tapes and CDs were processed and available online only days later! I have also received my items back from them. I'd say the whole thing took maybe a month between sending out and getting back. I was so nervous to send my important items but now I would use them again if any old school storage is found!

Excellent

I had these tapes down in multiple cellars in different conditions. Not always stored the best. Yet you guys got it done. I was not expecting any restoration to be possible and imemories restored all of them.

IMemories is a quick turnaround service. The overall quality really depends on what you give them. Storage plan is excellent and allows you to put various media together and share it with others easily.

I like the convenience of the mail-in kit and that films are returned promptly all under one cost.
I expected more footage perhaps from one take or another but because of their overall age I'm very happy with every minute that's been preserved. I have especially enjoyed sharing footage of my classmates that dates back as far as 1989!

Quick response from customer service. They assisted in making my experience easier by providing answers to my questions and adding tools to help me with downloading my home videos. Thank You! I will be sending additional videos for processing. I appreciate the 50% discounts.

Excellent… pleasant and very helpful.