Hi Phillip,

Once we receive your order with with bar code and inventory your items and then send you a quote email. You will enter the code in the promotion box before making your payment. Feel free to call us here with questions. 1-800-845-7986.

Thanks,
Patty

There should be a card included with the 20% off coupon code.

When they receive your tapes/photos they will email you a code to input at checkout.

There should have been a card with your box of shipping material that also lists the code.