DressLink has a rating of 2.65 stars from 477 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DressLink most frequently mention customer service, tracking number, and credit card problems. DressLink ranks 2409th among Women's Clothing sites.
Fast shipping, correct dress and size. Great quality dress priced VERY well. Thanks for giving me an unnecessary heart attack I found this site after my order and expected things to go wrong. You people probably don't even know your own size.
I had ordered dresses and despite having confirmation of return through the post office they refused to refund me my money. Jumped thrrough all the hoops of taking pics of each dress. Got return authorization, Kept saying they did not get return. Got the run around for over a month. Out +$300.00. WOULD NEVER RECOMMEND THEM!
I had ordered dresses and despite having confirmation of return through the post office they refused to refund me my money. Jumped thrrough all the hoops of taking pics of each dress. Got return authorization, Kept saying they did not get return. Got the run around for over a month. Out +$300.00. WOULD NEVER RECOMMEND THEM!
I ordered UGG boots for a Christmas present. From Dress Inn. I was sent one size 6 and one size 3 boot! They agreed to give me a refund and sent me a returns label. I posted the item back on the 30th December 2021. It was received by them on the 4th January 2022. I have a Royal Mail Tracked Delivery to prove this. I have asked for my refund numberous times, and I get the same answer every time " We have not received you parcel'. I paid £129 for the boots. I want my money back, but cannot get anyone to answer me. Just ' We have not received your parcel'.
Im at my wits end.
Tip for consumers:
I wish I had read all reviews before placing my order. I have lost a lot of money.
Fake site, fraudulent services, customer service is the worst, no traceability, if you want to burn your money then this site is the best one... this is my third review for dressinn... my order never came it's been almost 3 months now, they sent me a form asking me to fill in so that they will either expedite or make a refund but till to this date nothing happend. Some one needs to address the issue. The below is my tracking and order no. Listed for reference.
RU*******NL
*******
Advertised genuine products however fake items arrived in broken boxes. Tried to cancel the order when others posted reviews about fake items. However they wouldnt let me cancel it. Once received I again contacted customer services with disgust at what had been delivered to me. All they will offer is a $10 refund which from reading further reviews am not sure that would even turn up. Awful, untrustworthy company, would never order from them again and advise anyone to stay well clear.
I purchase clothing online did not get anything back, even though their site looked professional. The business is a scam to get rich off American money. Only purchase from America, no more international orders. I did not get my orders and could not get refunded. They have a bogus set up system where you can't call no one and your emails get directed back to you. Tracking numbers are bogus. The logistic business bogus, too. Only trust in American made and bought items, never opt for something better than from America. At least, you have a fighting chance when something goes wrong.
Fast shipping, correct dress and size. Great quality dress priced VERY well. Thanks for giving me an unnecessary heart attack I found this site after my order and expected things to go wrong. You people probably don't even know your own size.
It has been over one month and I have still not received my item. I wish I would have read reviews on this site before I ordered. After several emails to customer service, the only response they will give me is, "Just stay happy the item was shipped in time and you will receive it." Seriously this makes no sense. Also, their shipping website is all in Chinese so if you even try to track your package you won't be able to determine where it is in transit without knowing how to read Chinese.
Never received my order. Ask to be refunded. Told me they did... They did not of course as many other people had this problem I see now. They will not give my money back. Been on going for over three months and im just trying to get my money back for stuff i never even got. Horrible company stealing so much money from people and lieng about it. SCAM. DO NOT ORDER
Buyers beware! This is a terrible company! Customer service is beyond horrible. They sent me a product that was not true to size and then they refused to cover the shipping charges on the return. I wrote to customer service numerous times to express my frustration and no one seemed to care one bit. Horrible experience. If you have an issue, they simply give you the runaround and they copy/paste generic replies explaining their policy even though they are at fault. Luckily I sold the shoes to a buyer locally. Do not buy from this site. Avoid them like the plague. Easily the worst customer service experience I've ever had online. Bad, bad, bad! Do not be fooled by their lower priced sneakers. It's not worth the headache. Buy from reputable sites only. Reported them to Better Business Bureau who already had a file on them!
Dress itself wasn't too bad. However it took over 3 weeks to arrive (no longer needed as the event it was for had passed) and when I returned the dress they claimed not to have received it and after numerous emails back and forth over 2 months it never got resolved. I lost the money I spent on the dress and the cost of postage to return it!
I ordered a blanket. And i cant get a number for dresslink to check on my order. Im kinda upset. Wjy cant they have a easy way to contact them
Dear Jeanetee, thanks a lot for your trust and shopping in our site. So sorry about the contact makes you fell not happy. Our system do have emailed you about your order details, Please kindly check your email history. You can contact us in email: service@dresslink.com or you can chat with us in live chat which shows on our site page, Any question, you are welcome to contact me and I will surely try my best to help you as soon as I can.
Have a nice day!
Yours Sincerely,
Bree. Zhang
Customer Service Department
I HAVE ONLY RECEIVED PART OF MY ORDER. IT IS VERY FRUSTRATING AND THERE IS NO WAY OF FINDING OUT WHERE THE REST OF MY ORDER IS! PLEASE GIVE ME SOME INFORMATION ON WHERE THE REST OF MY ORDER IS!
Dear Purnima, this is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your order, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day!
My inbox has 3 messages from dresslink.com the messages reads as Dear please change your feedback of us we highly hurt us ..please contact to make right .
I stand by my review 100% and i will not change it period...i do not accept bribes i will always give my honest opinion as a buyer...if they want a better rating then do better with the next customers maybe they will give you a better review
How do I contact customer service the number that I have is a non working number thanks in advance
It took 7 weeks to receive the 2 "Fingerlings". When they arrived, the packages were squashed and the Fingerlings were not Fingerlings. They offered me $3 compensation, no I want a full refund, because this was false advertising. I can't give these as gifts, they don't even work. After multiple fruitless emails, they claim they are refunding my purchase price. This too, is a hoax. One week later, no refund in my acct. Buyer Beware of this scam company! They WILL rip you off!
So the basic idea of this site is to create an avenue where people can transact their business online with ease and on the go! Everyone can use this site as it has all the 7 continents covered. Its the easiest site to sign up, either through your Facebook account or through your email. With quality good, and service like to help, some products are particularly good quality, such as bride-maids dress quality good.
Dear James, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
Ordered a 1920s style sequin dress on 15th Sept came home last week to a card from Yodel stating my parcel had been left at side of front door needless to say parcel wasnt there when I got home. Complained to Yodel who passed me to Dresslink despite Facebook contact and two emails no contact at all from the company. Had to raise a refund request via PayPal. Total fraudsters! Avoid!
I have been shopping with this site for three years now and not a single day did they disappoint. I ordered three floral dresses last week which were shipped on time and in good condition. The quality was also great as usual and the price really cool. My entire family also loves this site and are frequent shoppers. Thanks for being so amazing in every meaning of the word. Cheers!
I purchase a WINTER coat on 12/14/18 and paid extra for Express Shipping of 2 - 7 business days. Today is 12/27/18 AND MY ITEM IS STILL PROCCESSING. Not even PACKAGED YET. They wont reply to my email AND they don't answer their main customer service number. NEVER AGAIN.>>>DONT BOTHER WITH THESE PEOPLE
I was introduced to dresslink by a friend and since then I find it difficult to quit using their products.
This website is awesome! With cheap and great quality products, that your friends will ask you where did you get that from. I bought a swimming wear for almost half the price I would've paid at any other place. I really recommend checking it out. I will use their product over and over again.
Dear Jenny, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
I really wish I had read the reviews before ordering from this site. My package hasn't arrived yet and I've been reaching out to these people for days and no response! I tried calling the US number and it went to a voicemail that sounded like someone's cell phone! Buyer beware. I've been asking to just cancel my shipment and please refund my money but they haven't said a word. I'm beyond frustrated. Will never order from this site again.
Dear Amanda,
Extremely sorry to happen the issues. I tried to find the order via your name ID, but there is no results.
Can you please contact us at sales@dresslink.com to help you check the order status?
Don't worry, we promise we will help you until your problem solved well.
Awaiting your response.
Best regards,
Echo peng
Customer service dept.
This is very useful site for online shopping. Their delivery is slow but they always delivered their products proved that they are not fake and have cute clothes. I got my first order in the mail today it was a bit late but quality of products are good. They reply me and always support their customers. Some products are particularly good quality, such as ladies dresses are of good quality. I will order them more. Thanks.
Dear Fasiha, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
I ordered a delicate, shimmery and elegant evening gown for my college prom from DressLink, which a friend of mine had recommended. Apart from the fact that it took them a little longer than normal to ship my product, everything, from their communication channel to the product delivery on my doorstep, was stellar. The product was as good as its portrayal on the website and hence, I would recommend everyone to use this website at least once to get an idea of how good these guys are. As the portal's motto goes, to try our utmost to offer best price, I think the deal I got was really fine. The gown I bought was worth its money, in fact, I think, before buying from here I had researched well on the internet for the same piece of gown and to my surprise, DressLink was offering the same gown at a much much dearer rate. From now on, I don't know why I would login anywhere for shopping but on to Dresslink! Please guys, if you could ship the product a little faster, I think you would soon be on the top of the online dressing portals.
Thank you so much for your support. And looking forward for your further shopping in the future, Dresslink will continue to bring great products and better service for you.
Have a nice day!
Yours sincerely,
Echo Peng
Customer Service Department
I'm usually not a big fan of shopping. And I have had so many bad experiences shopping online, with products being delivered that are usually never what I order.
But with this site, my experience so far has been really remarkable. I can't think of any other word to describe it. The prices are very reasonable. The offers are really good. And whether it's clothes, shoes or bags that you want to buy they are of good quality. The selection is also very good.The items are very very trendy.
Something I find hard with online shopping is that you have to go to specific sites to buy specific items. But DressLink is a one stop shop, because you not only get the usual clothes/shoes/handbags combo but also makeup and accessories as well.
I am definitely going to continue shopping here. Thank you for making shopping and especially online shopping enjoyable without always having to have second thoughts...
Dear Sam, I am Bree from Dresslink.com and in charge of the after-sale service.
Thank you so much for your kind feedback. Glad to know you love our items. I will try my best to provide higher quality products and better service for you in future!
If you have any quality or shipping or any problem about your order, Please feel free to contact me in email (service@dresslink.com) or on live chat, I will help you as soon as I can.
Looking forward for your next shopping here, any other request please feel free to let me know
Have a nice day.
Yours Sincerely,
Bree. Zhang
Customer Service Department
I ordered several items, and shipping was ALOT. An item came small instead of XL. I contacted them for a full refund since I can't really wear that piece again. Instead, they offered to refund me just four dollars for a 14 dollar dress (plus shipping which cost 10+ dollars per item).
Scam, scam, scam. Would not recommend.
Dear Reem, this is Bree from Dresslink. Thanks a lot for your order and photos. I got your email and I do have applied refund for you and replied your email. So sorry for the late reply, we had weekend and now we are on Monday, I replied your email, please check your inbox soon.
If you have any more request, you can contact me in live chat or email address: service@dresslink.com, I will try my best to help you as soon as I can. Have a nice day!
Dresslink is a huge website where you can find what you want! They have so good stuff and i made huge orders and they came in time (it's said 15-25 days so don't blame for what you know). The service is so goo and they reply fast. And to finish the quality is like in cheap stores in my country so I'm really happy about what I pay for. Pay attention to the size, This is all you have to know. Have a lovely day.
Tip for consumers:
Pay attention to the size, on jumpsuit, take your really size and not a size up like you may do on other clothes.
Dear customers,
If you have any order troubles or need any help, please do not hesitate to email us via sales@dresslink.com. Or if we haven't reply your review, please also email us directly. We will deal with it as soon as we can.
Have a nice day!
Sunny
Dresslink Team
Dear Hillary, This is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your number, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day!