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DogsNowReviews 69

1.3

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DogsNow Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. On the positive side, some users appreciate the platform's ease of use and its ability to connect families with puppies, highlighting successful experiences in finding homes for pets. However, a significant number of reviews raise serious concerns about scams, lack of response from customer support, and delayed ad approvals. Customers frequently report feeling misled by breeders and express frustration over inadequate vetting of sellers. Overall, while the site shows potential for connecting buyers and sellers, the prevalence of negative experiences suggests a critical need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
8
value
8
shipping
7
returns
5
quality
9

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Have used them in years past, they were always slow in approving the "free" ad's I would post on their site, but they would get to them in a week or so. This year I put up my ad's in mid may and here we are in July, my puppies are 8 weeks, and nothing has been approved. I sent a ticket through their online support system and got no response to the ticket or my follow up attempts. I am willing to pay for ad's but am not going to put money out there if they can't respond to any requests or do what they say they will on the free ones.

Date of experience: July 2, 2024
Arizona
1 review
0 helpful votes
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We attempted to purchase a "teacup" dachshund from breeder Donald in LA area. His profile is a home breeder. After multiple communications we decided to purchase a pup. After transferring payment. We were given no contract or proof of what we were getting. Outside of text messages with what we would be getting with the pup. We waited for the shipping "flight" info. When details arrived in email, we were told they demanded more money and an insurance policy before they would transport him. We were not given any other options and were unable to find this company online or a phone number. It clearly was not disclosed ahead of time. We decided to cancel our purchase and requested a refund. He kept trying to offer options to meet the shipping demands but we are not willing to risk further scams or losses. He has not been willing to refund us and even threatened that we have abandoned this pup. We have not signed anything and outside of a funds transfer have no proof that the breeder has met their end of the agreement.
DO NOT fall for this. I have seen several ads on the site with the same breeder contact details for a variety of dogs.

Date of experience: June 21, 2024
California
1 review
1 helpful vote
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All the horror stories listed here are all too familiar. My wife and I just got scammed. Thankfully, we did not send any $ for 'deposit'. As soon as the topic about a 'deposit' came up, it raised MAJOR RED FLAGS.

The other RED FLAG was that they were using a Google Number, and never cared to give a real number.

They sent us on a wild goose chase to a stranger's home get the 'puppy'. Thankfully, the location was only 45 minutes away. Still a waste of time.

The reason I know the whole site is set up as a scam is that one of the reviews on here turns out to be the name of the individual that we were communicating with: Franklin Fletcher (Franklin F.). I will post a screenshot of the review here along with my review.

BUYER BEWARE! This entire site is a SCAM!

Date of experience: November 23, 2022
Minnesota
1 review
1 helpful vote
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Was looking at a Bernedoodle on the site. According to the site, I was only 15 miles from that particular dog & 'Julio' was the contact. As I started messaging with them, I got emails from another person totally - no 'Julio' in sight, and was told that they were in Jackson, MN - almost 3 hours away. When I asked if we could have a conversation, I was given a phone number that I could 'text them' at. What breeder is unwilling to have a conversation with a potential buyer? At that point, I pulled the plug. I wouldn't use that site again. Too many scam possibilities.

Date of experience: April 30, 2022
South Carolina
1 review
1 helpful vote
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Scam
March 23, 2022

I reached out to a "breeder" about a weimereiner puppy. They wanted me to send them $400 to get "registered" so they would hold my puppy. I told them I wouldn't send them money without setting eyes on a puppy and they said I could not come see the puppy without a deposit. SCAM.

Date of experience: March 23, 2022
Florida
1 review
3 helpful votes
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MY WIFE AND I SPOKE EXTENSIVELY, BY PHONE AND TEXT, WITH A BREEDER FROM DOGSNOW.COM. WE MADE ARRANGEMENTS TO PICK UP TWO PUPPIES IN WALNUT HILL, FL. THIS WAS A 19-HOUR ROUND TRIP DRIVE FOR US. WHEN WE ARRIVED AT THE ADDRESS THE FAMILY THERE TOLD US THERE WERE NO PUPPIES. THEY ALSO TOLD US THAT WE WERE NOT THE FIRST ONES TO STOP THERE LOOKING FOR THOSE PUPPIES. WHAT A RIP OFF. WE WILL BE CONTACTING THE LOCAL POLICE TO SEE IF THIS SCAM IS A PUNISHABLE OFFENSE. WE STILL HAVE THE SCAMMERS PHONE NUMBER.

Date of experience: February 28, 2022
North Carolina
1 review
2 helpful votes
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I am a retired Federal worker and my wife and I lost our 15.5 yr old bichon to old age last week. We wanted another Bichon so I contacted a 'seller' on this site (via text) who was advertising 5 Bichon Friese puppies for sale for $500ea. The ad said they were in Sanford, NC abt an hour from where I live. They forwarded several pictures of what they claimed were 11 week old Bichons. When I said I would drive to Sanford and pick out a puppy they asked for $200 via Applepay specifically via Apple 'Friends &Families'. That set off my IT Security 'spidey sense' (I was an IT Security Officer in the Federal Gov before I retired.) I said I would not do that but I could send it via paypal. They said they would have to use their daughter's paypal acct and sent me an email address & name. Paypal had no record of that name having an account and would not send any money through the email address. When I told them I could not send them any money but would drive to Sanford the next day and pay full price, they ceased communicating. Looking at the pictures more closely, they appear to be random photos of Bichon Puppies as one photo had a black person's hands holding the puppy another had a white person's hands. This is end of January yet two of the photos were outside with trees fully leaved and bright green grass.

Date of experience: January 23, 2022
Florida
1 review
1 helpful vote
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Total Scam
October 19, 2021

Dogsnow.com is a total scam! All we wanted was a toy poodle puppy and we got a great deal. We paid the amount that was asked for and then the breeder said the puppy was going to arrive at our house. They asked us to pay a lot more money afterwards. They said when the puppy arrived at our house they would refund the money. So we paid the money and then they said the dog was ready to be shipped. Then, they asked for double the money for Health insurance, so we refused and they got pissed off. We said we wanted proof of a picture, a video, or something that they had the puppy in a cage already at the airport ready to be sent. But they refused to send us a picture or a video because they said they were going to get fired. They sent us a video of a similar dog that looked like it was at someone's house and was not in a cage, or ready at the airport. They threatened me that I would go jail because of animal abandonment. They used a random house address, one that they didn't even live in, and used a legitimate company name that doesn't even send puppies! They kept telling us that the puppy was ready to be shipped, but kept asking us for more and more money. Not Fair! Do not use this sketchy website. Do not buy any dog on this website!

Date of experience: October 19, 2021
Ohio
1 review
2 helpful votes
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Scam
July 7, 2021

This is a total scam! Tried to get a puppy and seller wanted a $400 deposit for a puppy listed at $655 in order for us to see the puppy and vet papers. We were able to come see the puppy that day within 30 minutes. We were told to look elsewhere because he doesn't let people see the puppies without a deposit

Date of experience: July 7, 2021
Washington
1 review
1 helpful vote
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Very poor
June 29, 2021

I got a yorkie from her and three days later took her to the vet and her blood sugar was low so the vet keep her over night and she passed away. Dogs Now said it was my fault.

Stay away from Dogs Now

Date of experience: June 29, 2021
New York
1 review
0 helpful votes
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Dogsnow is excellent
January 31, 2021

Dogsnow is just the perfect place to find a loving caring and amazing puppy for a good price. Customer satisfaction is the priority and they have a variety

Date of experience: January 29, 2021
California
1 review
5 helpful votes
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Scam be careful
August 29, 2020

They don't vet their sellers. The one from San Jose tried to sell me a registered miniature poodle and ship it both for 650.00. Remember if it sounds too good to be true it is!

Date of experience: August 29, 2020
New Jersey
1 review
4 helpful votes
Follow J B.
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DogsNow seems to bring in a lot of interested families looking for puppies. It is very easy to use, and the review process is great to help weed out scams and spam posts. Being able to search by zip code and location is a great feature, and it's easy to write a TON about your puppies in the description box. You're able to post one picture for free, and the ad stays up for 3 months. I've been using it for several years now, and it has only helped increase the visibility of my puppies. The only thing I would tweak about it is where it says "male, female, mixed"... mixed is not a good term to use when referring to puppies, as it implies they are mixed breed. Someone please change this word to "male & female"! Thanks! :)

Date of experience: May 14, 2020
California
1 review
0 helpful votes
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I got a couple people interested in my dogs by listing them on Dogs Now. The site offers free ads so overall, I was pleased with the service.

Date of experience: October 10, 2019
Virginia
1 review
0 helpful votes
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Great site!
June 3, 2019

I have no problems with them & I've been using them since 2013. When I forgot my password they got back to me in a day. And I personal think it is an awesome site.

Date of experience: June 2, 2019
DogsNow S. — DogsNow Rep
over a year old

Thank you Mary for the rating and kind review.

Minnesota
1 review
4 helpful votes
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I never get serious replys on this site for $20 a month. & when i do get a reply it seems it is the people who work there because they never come through with buying a puppy. They email 1 time then i reply back then nothing.

Date of experience: November 25, 2018
DogsNow S. — DogsNow Rep
over a year old

We're not sure what the monthly fee you describe is? We don't charge monthly for ads, and in fact listings can be placed FOR FREE on our website, unless of course you'd like to place a premium ad. Also, we don't respond to ads as you suggested. We simply provide the means to connect buyers to your ad. The rest is up to you to make a sale. I think you might have us confused with another website.

Colorado
1 review
6 helpful votes
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Scam
July 27, 2018

Also dealt with trying o buy corgi from "Andrew taggart". Seemed to be clearly bogus transaction. Told DOGSNOW site and see a day later they gave not taken his ad down. Not even his real name.

Date of experience: July 27, 2018
DogsNow S. — DogsNow Rep
over a year old

We don't have any ads placed by a user with the name Andrew Taggart. Please contact support@dogsnow.com if you think there is a seller who might be scamming buyers. Also, you can "flag" and ad as a scam.

Connecticut
1 review
2 helpful votes
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Zed Wilmer took 1300 from us for a German Shepherd Puppy
The puppy never came and dogs now phone is no longer
Emails are gone too
Zed Wilmer had a friend call us in personating A police officer

Date of experience: June 28, 2018
DogsNow S. — DogsNow Rep
over a year old

We don't like to hear stories like this. Zed Willmer does not have an account with us so we're not sure where you might have found the ad for the puppy. Maybe a different website? You mention "Digsnow" which is not us. Also, we provide a link on our site to a help page describing different types of scams and all sorts of warnings to be careful, especially when sending money online to someone you don't know and for a dog that hasn't been seen or checked out thoroughly. It's always favorable to deal locally.

California
1 review
9 helpful votes
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Such a liar
June 3, 2018

This guy named Andrew Thaggard sold puppies for 800 dallors including shipping. So I paid$ 800 and he is telling me to pay $4000 more! I thought it wasn't reasonable so I told him I wanted my money back and I didn't want the puppy anymore but he wouldn't give me a refund. Now he is saying that I abandoned when I didn't even see the puppy. I am sooo mad I lost $800. Never trust this sight you guys.

Date of experience: June 3, 2018
DogsNow S. — DogsNow Rep
over a year old

We don't have a seller named Andrew Thaggard registered with our website. You might have our website confused with another?

Texas
1 review
1 helpful vote
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I was looking for an African Gray in the Dallas Ft. Worth area. I googled this number to see where the area code was because the parrots seemed a little underpriced. Try it. These people live from Atlanta to California... with many states in-between.

Date of experience: March 17, 2018
DogsNow S. — DogsNow Rep
over a year old

This post is about a bird and not a dog. Our website only deals with dogs/puppies.

From the business

Puppy and dog classifieds from local breeders, rescues and shelters. Find dogs for sale or adoption.


dogsnow.com
Encinitas, CA, United States