DigitalRiver Questions & Answers

Here’s what consumers have asked with answers from DigitalRiver staff and previous consumers.

4 questions answered

0% answered in 1 day

Question:

My very elderly mother was billed for $164 on her credit card and she has no idea who digital river are. is this a scam? My very elderly mother was billed for $164 on her credit card and she has no idea who digital river are. is this a scam?

Answer:

I, too, was mysteriously debited by this company (whom I have never heard of). Now I must go through the inconvenient process of replacing the card, I suspect that this is, indeed, a scam!

By Laurie C. over a year old

Question:

Payment of 63.19 is pending ad i have no idea what for as i didnt purchase anything Payment of 63.19 is pending ad i have no idea what for as i didnt purchase anything

Answer:

I has a very similar experience. But please check if you receive any emails from...@digitalriver.com. I found that I unconsciously and mistakenly subscribed its product. I cancelled them and also requested refund through webpages. I haven't got a refund yet, but I could cancel unwanted subscription to avoid next payment. It is very tricky. Basically I ordered free trial but what I wanted was free version of avast.

By Felicia J. over a year old

Question:

Why have you taken £29.99p from my paypal account without authorisation from me? Why have you taken £29.99p from my paypal account without authorisation from me?

Answer:

They took more then 100$ from us, without anything! Im in 5th month of pregnancy and all in stress because this was money for my TESTS for our baby! Ill sue their filthy asses for my EMOTIONAL DISSTRESS AND MAKE YOU CLOSE THIS BS COMPANY!

By Gosia G. over a year old

Question:

I want a refund, or at a minimum someone to fix my problem! I want a refund, or at a minimum someone to fix my problem!

Answer:

Digital River sells no products. Whoever you bought from uses Digital River to get your money. A middle man, secretary, agent etc.

By Astrid N. over a year old

Question:

What do you sell

Question:

My name is helene wirt and i want to cancel my contract with digital river (avast). i do not use the computer anymore. +506 84520929 thank you.

Question:

Hi i spoke to a lady today about my lenovo idea pad serial number (s) pf13qu1l and waiting for a returns note for a repair

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DigitalRiver Questions & Answers

My very elderly mother was billed for $164 on her credit card and she has no idea who digital river are. is this a scam? My very elderly mother was billed for $164 on her credit card and she has no idea who digital river are. is this a scam?

Payment of 63.19 is pending ad i have no idea what for as i didnt purchase anything Payment of 63.19 is pending ad i have no idea what for as i didnt purchase anything

Why have you taken £29.99p from my paypal account without authorisation from me? Why have you taken £29.99p from my paypal account without authorisation from me?

I want a refund, or at a minimum someone to fix my problem! I want a refund, or at a minimum someone to fix my problem!

What do you sell

My name is helene wirt and i want to cancel my contract with digital river (avast). i do not use the computer anymore. +506 84520929 thank you.

Why am i being billed and why am i unable to request my last invoice number?

How to cancel a subscription

Why was my paypal account debited when i have never heard of this company?

Hi i spoke to a lady today about my lenovo idea pad serial number (s) pf13qu1l and waiting for a returns note for a repair

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