BuyWithMe

I purchased a 2 hour house cleaning voucher as a mothers day gift for my mom. She tried to get an appointment several times with the company and they would not work with her. I left voice mail with the "customer service" dept and did not receive a call back so I emailed them. I got a response 4 days later... they offered me a refund or site credit plus 10%, we opted for the refund. I was told my mother would receive a check in 10-14 business days. 2 months and several emails later she has yet to receive a check, when I emailed the CSR Stacy asking for the name and number of her supervisor she never responded. Stick with a real company such as Groupon or Living Social. This company is a joke! I'm so disgusted.

ZERO customer service! My code did not work for a deal (Great Urban Race) and it was 24 hours before the race was going to start. Their phone numbers just loop you around there is not actually anyone there. The email support sends you back an automated email saying they will get back to you within 24 hours... that was 3 day ago... hmmm. Luckily for me the race organizers (who were easy to get a hold of) believed me and registered me on my word. I will never use Buywithme.com again and I will never recommend it to anyone.

Back in May I bought the deal of 4 AMC movie tickets for $24, I waited more than 2 months, the tickets were never delivered so i was pissed off. Could not find contact # on their site, but found it in my CC statement, called them and also sent email with voucher #. The girl said the vendor never sent the tickets out so they gonna refund to CC. I did get full refund within 3 days which was nice, but they should have done that without me having to contact them.

Their Number is *******008.

Terrible experience. I only wish I had the opportunity to give them a worse rating. Bad customer support. I won't be buying anything again. I purchased 2 dinner cruise vouchers for a cruise in Newport Rhode Island. The expiration date was 10/31/11 but when I called to make a reservation for October 29 I got a recording that thir 2011 season had ended. They only had a luncheon cruise in November remaining. Buywithme won't refund my purchase price.

Several months ago I purchased a $250 voucher for solar screens for my home. The vendor, Valley Sun Screens, refused to honor the voucher unless we made a minimum purchase. This was not one of the terms of the deal. The vendor said BuyWithMe had made an error when they printed them I contacted BuyWithMe to get a refund. They responded right away, saying they had contacted Valley Sun Screens and confirmed they were not going to honor the voucher. They credited my account and assured me the credit would not expire. I thanked them, but said I want my money back because I don't anticipate buying $250 worth of vouchers from them any time in the near future. They refused, saying since the merger with Gilt they do not have member payment information. I intend to pursue this and get my money back, though I'm not sure how. After this is resolved I will not ever purchase another voucher from them, no matter how good the deal is!

This site is absolutely uncomparable to groupon site, especially their customer services. There is risk you'll just lose your money because of their irresponsible process. We purchased the O Spa Landon voucher, but tried many times and always encounter errors when applying the voucher during the transaction. Emailed buywithme site, and were told to wait a week to use the voucher because the merchant site had technical problem…waited more than a week, still not working, yet this time even worse, it said the voucher had been used! Emailed again buywithme, but this time NO response from them at all! Very frustrating and dishonest business.

Forget about whether the deals on this site are worthy. They don't stand behind their vouchers! When a merchant refuses a voucher (which happened to me at a local restaurant), BuyWithMe will not refund you. Oh, they might get back to you with an apology (if you're lucky), but they won't do anything about it, nor will they credit or refund you. Their customer service is abysmal. And if they don't stand behind their deals, then the vouchers are actually worthless, aren't they? I certainly will never buy another voucher from them. BuyWithMe Buyer Beware.

I had purchased a buywithme deal for laser hair removal. The company never picks up the phone. Never answers voicemail. When I finally got a response from calling the OB/GYN office that was really running the hair removal service, they rescheduled me twice, and was extremely rude. I contacted buywithme/gilt, and was told that they can not give me a refund because my voucher states there's no refund. I asked them if my voucher also states that if the company is not legit, I'm sh*t out of luck as well. Then was told they're sorry for my inconvenience, but since they bought out buywithme, they can not give me a refund, since I bought my deal through buywithme. This is a terribly run business. They just want their money. They don't care who or what they sold.

I am a business owner, who signed a contract to place my business on buywithme.com. Their customer service is less than 1 star.

I signed my contract with them at the start of September. Their contract specifies that you can't list with another similar site within a certain amount of time. Understandable. The problem is they continue to push back the date they claim they will run my campaign, and haven't responded to anything in almost 3 weeks.

Meanwhile, I'm not legally able to contact other similar sites until my ad runs on buywithme.com. Be careful, business owners. This is NOT a professionally run company, and they are costing me revenue.

I bought two of their deals in the Washington D. C. area spending over $300. Neither of the vendors are accepting phone calls or willing to provide their services. Buy With Me customer service number does not pick up but refers you to their website. I submitted an issue, got an email back from Buy With Me that they themselves were trying to reach the vendors. That was two days ago. Seems like the site is a scam to me? Anyone else have a similar experience?

Buywithme.com is great. I have had no negative experiences using this site. They have a lot of deals, and I like that they last for more than one day so you have time to think about it. I've bought numerous deals on here and have had no issues using them. I have one deal that is coming close to its expiration date and I received an e-mail from Buywithme letting me know that it was almost expired. I thought that was a nice feature.

No complaints so far, I would recommend it!

As a restaurant owner, this was the worst ever marketing activity that we have invested in. The BuyWithMe.com sold us a bunch of lies. We were told that their database is very large and it will help us secure new customers. That wasn't the case. Out of the 400+ coupons we sold ($20 each), we secured less than 10 new customers and the rest were bought buy existing customers. BuyWithMe made $5 on each coupon and we made $5 also. Bottom line - as an established restaurant, I don't recommend them at all. They over promised and under delivered.

Be very careful. They don't give refunds. Make sure you ask questions before you buy. I have a massage coupon but can't use it because they only do massages three days a week, while I'm at work. No Fridays or weekends. Make sure you get all the fine print details before you buy. These are low prices only because of the restrictions.

And they give you a customer service number to call to talk to a "real live person", but it is only voicemail and they don't return calls.

I ordered AMC movie tickets from the this BuyWithMe.com and never received my tickets. They said it would be mailed to me within ten business days, and it never came. I emailed them, they were quick to respond and said the tickets would arrive within seven business days. Of course after seven business days, the tickets have still not arrived. I have sent them numerous emails to *******@buywithme.com, and they are not so quick to respond anymore. They have ignored my emails for a few days now, choosing to respond or issue me a refund. This site is a fraud, with terrible customer service. On top of it, many people in forums have reported the AMC tickets they sold are also counterfeit tickets. I advise everyone not to buy from this site, buyer beware.