Customer service is not polite or helpful at all.my gkid is a big Roman reigns fan. We try to buy most of his items. I order the Roman reigns wrestlemania 38 plaque on may 7, just received a email saying it been shipped on July 29, haven't received it yet so don't know when I will get it.
The only reason I gave it 2 stars, Is the quality of the shirt. Everything else is crap. I ordered my wife 2 shirts the 10th, never heard a word for day about any shipping. So I called and was told a story about on that day they had a glitch in the system and they couldn't even find my order. Some one will call you... 15 days later I finally get some answers but no product, but at least a shipping idea. 28 days later still nothing
Bought the Lilly Doll for my daughter as a birthday party and two days later got my money refunded with no explanation. Emailed customer service and received a reply telling me to call customer service. Now I am iffy to order again. My daughter really wanted Lilly though
I'm happy with the phone and the deal I got from the company. I wanted a
Good smartphone that did the basics, and the site recommended one that
Ticked all the boxes. Speaking with the service team helped me get exactly
What I was looking for.
It's a Fkn problem to put the address right, because the website put another one that is not mine. And I was trying to correct it for an hour and still the same. F*** the website, didn't work for nothing.
I had to speak with seven different people. And I was constantly told different things. My belt had a scratch in it. I had to wait a month and a half just to get my money back after them telling me they weren't able to refund me.
It's a very easy website to navigate through and has no problems doing so and the items in the shop are really helpful! If you want wrestling merch would recommend this website
Terrible customer services and wayyy too expensive. After contacting them several times about a return they blew me off with "no exchanges at this time." I will never buy from them again.
My boys absolutely love WWE! I've ordered twice off the website so far and received everything correctly in a timely manner. Thank you so much for all your hard work and hopefully other sites can learn how to be efficient like you.
Wish I can rate a 0. Placed order and 20 days after email stated was shipped, items still not received. Customer service stinks. Called twice and unwilling to refund. Advised me to call back in two more weeks. They admitted they can't even track package. Hard to believe they can just take someone's money for nothing. Please beware of purchasing from them. Not only can I not get a refund, but items were gift for boy's birthday and had to run out and purchase something else. Burned twice by them.
I ordered John Cena T-shirt and cap for my husband's birthday. Literally 2 minutes after I had received a confirmation email with the order number, I got an email saying that my order got canceled as per my "cancel request". But I did not cancel it. After a long back and forth with the support through the live chat, I was told by each agent that they didn't know what had happened and couldn't even find my order by the number they had provided. So, I was told that the only way to sort it out-call their support line, the live chat and FB messenger agents couldn't help. But I live abroad, and international calls are pricy, not to mention that their international number didn't work. I just hope I'll get my money back.
Definitely my go to place to get all the Hardy gear I want. Some can be a tad high, but I usually wait for that stuff to go on sale before I purchase them. Their sizing chart is excellent and none of my t shirts have shrunk. Always a great experience with them!
I ordered an item for my son's birthday, 2 weeks before the party, and chose standard shipping. I called immediately after I ordered to see when it would be here because if it was going to be too long I would have ordered another with 2-day shipping. I was assured it would be here. The guy even told me it has already been sent to ship. I got an email that it shipped 3 days later, but there is no tracking information. It just says the label has been created. I have emailed and gotten nothing except excuses about wildfires and hurricanes. No real information. There are no wildfires or hurricanes between Ohio and Central Alabama. I will never buy anything from this place again. I should've read these reviews first
They sent me the wrong dvd sets and wanted me to pay return shipping to return the item and they would issue a credit to which I could reorder the item. That is some major bull. It took two months to get it sorted out and it should of been a simple exchange as in wrong items for correct items. I had never had so many problems ordering off of a place. There are just too many good sites to buy off of so why waste your time on this one?
I had ordered the roman reigns t shirt from the website on the 9th of November 2022 it was expected to arrive on the 23rd of November, i eamiled them... the item was lost. I asked the site to reship instead of a refund as i really did want the shirt... it was now expected to be delivered on the 5th of December... i emailed again and its LOST! The live chat assistant said he can only give me a refund as he can not ship again! I have not recieved my refund yet and i still do not get my shirt?
Everything worked great in the past, but my last 2 orders got "lost in their system", ive been told my case is being forwarded to their corporate office, now its 5 months after and i have yet to receive an answer to one of my several follow-up mails, no refunds, no info, not even a dirty coupon. Thanks WWESHOP.COM, never again.
I have been a fan of WWE since the attitude era and I always wanted to own Some cool tshirts and merchandise. Finally I bought it recently and the quality of the t-shirt is pretty good. So overall I am satisfied with the product they sent me.
They messed up my order the first time! The second time I ordered it took forever! They dont tell you that things are on back order! Customer service sucks! Now for my 3rd order I called to see what was the hold up and the rep tells me that the snow caused the warehouse roof to fall in! I asked him why they didnt say that before my order and he argues with me saying that the order page stated it! There is always a problem! Never a smooth transaction! I will NEVER order from them again! You would expect better from such a large company
I ordered an Enzo jersey as a Christmas gift. I paid for next day delivery and two weeks later I still did not receive it. Each time I call the customer service representatives says I will get it the next day. The next day I still did not receive it so I called back and they once again told me I would receive it the next day. After two weeks of waiting I called and requested a refund. I would not ever order from them again!
Thanks wwe shop for messing up my damn order. I order a shield shirt on October 6 so that I'd have it for when I went to Monday night raw October 29 two days till then and I call to ask hey where is my shirt? To only get told hey we didn't send it. It'll be a cold day in hell before I order from wwe shop again. BELIEVE THAT.
WWEShop has a rating of 2 stars from 55 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WWEShop most frequently mention and customer service. WWEShop ranks 413th among Sports sites.