Weather Underground Reviews Summary
Weather Underground has a rating of 1.1 stars from 667 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Weather Underground most frequently mention weather channel, day forecast and many years. Weather Underground ranks 48th among Weather sites.
WU has been ruined. The app now sucks, almost as if on purpose. If they'd bring back the old GUI, I'd likely pay for additional long term forecasts and data upgrade.
But as it is now, I'm looking elsewhere. There are so many things wrong with this new "upgrade", many covered in the overwhelmingly negative reviews.
Is IBM customer tone-deaf?
Multilple problems with the new app (last used a few weeks ago before I deleted it). The problems far outweighed the minor improvements:
- much slower to open
- huge space-wasting opening dial
- formerly compact visuals and precip predictive #'s spread out far
- new wind predictive directions/speed arrows are are hard to read, and pushed way down page
- multiple clicking needed to see things ( they were formerly on opening page or maybe 1 click into site).
- crashes more times per day than most recent version did in a month or more
- it is sad to see a really good app fade into mainstream mediocrity... hoping they restore visuals and predictive info from the former versions (ie 2012-19 versions were good)
WU used to be great - I would be embarrassed to work for a site that saw no importance in quality or service. What used to work does not work anymore including the people! Customer service is non-existent. Put yourself and us out of your misery. - just close the doors - OR get off your A**** and do something - It was the people at WU that make it was it is (and what it is now) Shame on you!
I had to delete Weather Underground from my iMac, iPhone and iPad because it not only kept crashing but would affect my other apps and overall performances as well. What a terrible company. They don't seem to care at all. Stay away!
This used to be Intellicast which was very good. When they became Weather underground, it became absolutely the WORST.
Weather Underground recently started locking up my computer forcing me to shut down by holding the power button. I became suspicious after having lock-ups right after opening Weather Underground. I verified this after a reboot, opening my browser and going straight to Weather Underground. Computer locks up and only way out is to hold the power button. They are obviously doing something very bad. I would say they should be treated as a virus and avoided. Operating system Windows 10.
Used to be my "go to" weather app. The best design features have been removed. This is definitely a case of new is not always improved.
What is wrong with the people running this company? I feel like they have removed every useful feature. Can't find the "Scientific Discussion" any longer. No matter, I have rediscovered that feature on the government website at weather.gov. It's really strange how these folks seem to be moving away from what is wanted rather than towards it.
I have been a paid subscriber and used Weather Underground online from my laptop as well as the app on my devices for years. It provided the most information in an easy to see and use format quickly. I could see days worth of forecast including precipitation and wind. It was right there and easy to see without squinting at stupid graphs. The new app is nearly worthless to me aside from being able to see the current temperature easily. The design team for the new app should pay the company to work there. Uggghhh!
Redesign makes what was a great super easy to use weather app completely useless. It is impossible to "see" the information now.
Weather Underground used to be my go-to weather app. I legit never even consulted other apps or even the news because it was awesome and gave me all the info I could ever need. The new version is HORRIBLE, though, and I need them to ditch it before I have to delete it and go in search of something else. Bring back the awesome, super user-friendly version - PLEASE!
I use to love the old phone app. The new one is horrible and I see I'm not the only one that thinks so. Don't understand why they haven't switched it back to the one everyone loved.
Why did they change something that was perfrct? Now it is so bad, I deleted the app. Such a shame. So hard to figure out. Not user friendly at all. Went from the best app to the worst.
Best ditch new version quickly, before we all switch! Wunderground was a 4.5 and now slipped to 1 or less star rating.
I've used it for years and loved it. Now I can't even find the mm/in of precipitation. The 10 day forecast was easily available- so far I haven't found it. Please hit UNDO, or I'll have to ditch Wunderground to stop annoying myself! Unbelievable blunder!
This WAS the best weather app for monitoring my personal weather station. First you broke the API so Alexa no longer could give me MY weather, now the app is useless too. To think I used to work for you guys, what an embarrassment.
Useless cartoon rainbow-circle thermometer takes entire opening screen. It's the ONLY app without a single-screen weekly-forecast. Daily forecast graph-chart only has 3 days per screen, least of ANY app. No rain-total, wind info, or prior-day info on daily forecast graph-chart. Hourly-graph split into 3 graphs, so can't see temp & wind in same graph. It takes many swipes & touches to get to hourly-graph. Informative daily forecast graph is 3 swipes down. Graph x-axis is way too overstretched, & no verticle gridlines, so graph is almost unreadable. Landscape-view has same number of hours on graph as portrait-view, so is ENTIRELY useless
What a terrible redesign it's pretty much useless now. Thankfully I never did an upgrade on my phone so the old format still appears. So I guess I'll keep it until that doesn't work anymore.
Terrible redesign in 2020 makes it very difficult to actually understand the weather for the day and upcoming week. Why try to improve something that was already working so well?
The new app is horrible. The worst app redesign I've ever come across. Guys, seriously, what are you thinking?
The latest changes to the Weather Underground site is definitely not an improvement. The radar map is not readily available due to all of the other distractions on the home page. Less and simple is much better in this case.
About the business
Weather Underground provides local & long range weather forecasts, weather reports, maps & tropical weather conditions for locations worldwide.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members