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WriterbayReviews 189

3.6

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Writerbay Reviews Summary

WriterBay garners mixed reviews, reflecting both commendable strengths and notable weaknesses. Many users appreciate the platform's reliable payment system, user-friendly interface, and supportive customer service, often highlighting prompt assistance and the convenience of managing multiple orders. However, concerns about the registration process and document requests have raised questions regarding the company's legitimacy, with some users reporting experiences of unprofessionalism and rejection without clear explanations. Overall, while WriterBay offers opportunities for part-time income and a generally positive work environment, potential applicants express caution due to inconsistencies in the onboarding experience.

This summary is generated by AI, based on text from customer reviews

service
24
value
22
shipping
10
quality
21

We monitor reviews for authenticity

South Africa
1 review
9 helpful votes
Follow Bernadette O.
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WriterBay gives me the opportunity to do both. I enjoy working with content that requires research, but also give me the opportunity to give my own opinion. It can be stressful, because the deadlines are sometimes quite hectic, especially for the assignments I enjoy most. The writing stimulates the brain, and help those who are struggling with English. It would be wonderful, though, if they could give their writers a raise each year, such as as with regular businesses. Other than that, it is a pleasure working for WriterBay.

Date of experience: April 3, 2017
Admin W. — Writerbay Rep
over a year old

Thank you for sharing your experience, Bernadette! We appreciate your loyalty and dedication.
Have a lovely day!

Pakistan
1 review
10 helpful votes
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I am working with WriterBay.com, and during my, more than 2 years of, experience with WriterBay, I have found the work very much satisfying. The support team is really supportive not only for the clients but also for the writers. Though revisions from clients disturb the entire schedule, but even then the company is not involved in disturbing the writer; it is either the misinterpretation of instructions of client by the writer or not up-to-the-mark writing of the writer. In my opinion, WriterBay could be among the best sources for writers, who want to help others in their writing issues or want to help others in their research, and for people, who want to earn a good level of extra income.

Date of experience: March 30, 2017
Admin W. — Writerbay Rep
over a year old

We are happy to hear such a positive feedback, Usman!

We are glad to have you in our team and hope for many years of mutually beneficial cooperation to come.

Kenya
1 review
9 helpful votes
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The company seems to be isolating African writers who apply for freelancing positions. Looking at the website's demographic charts, the fewest writers are from Africa. This is really unfair. In as much as we are not native English language speakers, there are many talented writers in Africa.

Date of experience: March 10, 2017
Admin W. — Writerbay Rep
over a year old

Thank you for your comment, David.

We accept writers from all over the world, including the representatives of African countries, the rules are the same for everyone. We would like to draw your attention to the fact that our writers have to meet a set of standards and requirements as we provide our clients with the works of highest quality only. The ones who cannot perform at the required level, cannot be accepted either. We’re always open for talented people and will gladly accept them into the team.

We wish you all the best.

California
1 review
10 helpful votes
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A culture of dishonesty
February 1, 2017

Customer service is unhelpful, and when they botch orders, they lie and blame it all on the writers, which results in penalties to the writer. They look for any chance they can to steal your money, even if you work hard to complete the order. Their staff, if they have a thing about you, will do everything they can to interfere with your order. They try and force you to work for free, and when you don't comply, they penalize you.

Date of experience: February 1, 2017
Admin W. — Writerbay Rep
over a year old

Thank you for the review, Kay.
We are definitely sorry to hear about your experience with WriterBay customer service. We assure you that all the writers that work with us and provide quality product, are always paid for all the efforts undertaken. Penalties are applied strictly according to our Terms of Use only in cases where the quality of product provided does not correspond to our requirements. Furthermore, Help Desk management is always ready to discuss the above-mentioned issue and explain why the measures were taken accordingly.
We hope that you will use the named mechanism to resolve any arising difficulties in order to make your experience at WriterBay more pleasant. We are always here to help you do so, as well.

Australia
1 review
11 helpful votes
Follow Yvette B.
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Don't be fooled. This site is not the place for any decent writer. I received a PM through LinkedIn from a Kathy Howlerin. Interestingly this person has no social media presence, an off thing for a writer wouldn't you say? The recent positive reviews are cheezy and likely planted. Go get a real job.

Date of experience: January 31, 2017
Admin W. — Writerbay Rep
over a year old

Thank you for your feedback, Yvette.

Kathy Howlerin is not one of our official recruiters and might be a person who takes part in our referral program (http://www.writerbay.com/referral_program.html). All positive reviews are left by our existing or former freelancers and we could not be more thankful to work with people who appreciate the positives and help us grow by pointing out some overlooks and flaws.

We hope your writing career helps you prosper and grow.
All the best

India
3 reviews
10 helpful votes
Follow Tawseef M.
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I remember working with this company a few years ago. It was great. I got a very nice experience by working with is company. It helped me grow. Unfortunately, I got my account terminated almost two years ago. I would love to work again with them - they treated me as one of their team members.
Also, I want to say thank you writerbay.com

Date of experience: January 31, 2017
Admin W. — Writerbay Rep
over a year old

Thank you for your kind words, Tawseef.

Those whose accounts have been terminated may reapply in one year. Therefore, you are welcome to reapply!

Denmark
1 review
10 helpful votes
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Canceled last minute
December 15, 2016

They came back last minute and told me that their writer had not imformed them that they could not finish the job, the day before they e, mailed me that it would be done on time. Afterwards they did not reply to my emails - super unprefessional Company - I will never recommend them to anyone!

Date of experience: December 15, 2016
Admin W. — Writerbay Rep
over a year old

Thank you for contacting us.

WriterBay does not work with clients on accepting writing assignments. We work exclusively with academic freelancers who are willing to help with the projects received from our affiliated websites. You might be contacting a wrong company.

Have a nice day.

GB
1 review
14 helpful votes
Follow David S.
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Very frustrating and slippery organisation. The address in London doesn't exist:

56 Wilmington Ave, Chiswick, London W4 3HA

There ain't no such place.

All the facebook and linkedin profiles connected with this company appear fabricated. The drones that work for them robotically refuse to disclose basic details about the company: CEO, HQ, non-generic email contacts etc. The domain is registered in NJ with a company that specialises in hiding the details of the registrant. The company operates in no-man's land, presumably so as to avoid any accountability. At a guess, I would say they are based in India.

If anyone has a concrete contact for writerbay.com that they would like to share, feel free to pm me. The sooner we get these cheats shut down, the better for everyone.

Thanks.

Date of experience: December 9, 2016
Admin W. — Writerbay Rep
over a year old

Thank you for your review.

No, we are not located in India. We work 24/7 and have Support team available via phone, e-mail, and messages (something scam companies do not do). Our LinkedIn recruiting profiles, Facebook and Twitter are regularly updated and would only appear fabricated if you have not had a chance to check them out and base your judgment on unofficial social pages created by someone outside of WriterBay.

We do not disclose our employees' personal data to third parties because that would be against any employer's legal obligations there are.

Years of us being on the market, thousands of satisfied and loyal clients, and a large pool of freelancers working for our company for years with many joining every day show that we are doing great. We appreciate your comments and will be doing our best to improve our services. Thank you for your feedback and the best of luck to you in your future career pursuits, David.

Best regards

Canada
1 review
9 helpful votes
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Great place to work!
October 29, 2016

Writerbay allowed me to build my life and career, maintain my family and get superior compensation! I simply adore working here, communicate with the staff and customers. I understand that truly talented person should show great commitment and dedication at work to join this team. I definitely recommend this company to my friends and relatives as it helps to build one's path in the future.

Date of experience: October 26, 2016
Admin W. — Writerbay Rep
over a year old

Thank you for appreciating the perks our company offers, Petertem! We are happy to work with you.

Best regards

Virginia
2 reviews
10 helpful votes
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My first online job
October 29, 2016

This job fits me well as I am a traveler and have to make money on my way to new adventures. I highly appreciate cooperation with this website as it gives me opportunity to work from the most remote parts of the world. Convenient chat, timely response and payment are best benefits. The only fly in the ointment is unexpected revisions. This work requires high schedule flexibility and ability to make corrections asap. Sometimes it makes my life rather complicated as I am a busy person and at times deadlines are really tough. Anyways, it works well for me till now and I am happy to compose small easy texts for clients =)

Date of experience: October 26, 2016
Admin W. — Writerbay Rep
over a year old

Thank you Melissa! We are happy you are enjoying all the benefits our company offers.

Best regards

Germany
1 review
12 helpful votes
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A bit unethical to write for other students but this is life. Striving to work and study simultaneously I found this site quiet helpful. I arrange own schedule and write from time to time to pay my bills. Would recommend for those in need of a part time job.

Date of experience: October 19, 2016
Admin W. — Writerbay Rep
over a year old

Thank you for your feedback, Rob. We are glad to have you in our team of writers.

Best regards

Ukraine
1 review
13 helpful votes
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I enjoy my experience
October 21, 2016

I enjoy working as writer at WriterBay and have no idea why one can call a place for freelancers a modern slavery. They have no requirements on workflow and give maximum freedom. You choose the orders you like and provide your price bid. Sometimes you may stumble upon a complicated client and it may take time to explain your point; however, the Support Team is usually helpful and understanding.

Date of experience: October 19, 2016
Admin W. — Writerbay Rep
over a year old

Thank you for your feedback, Lisa.

We are sorry for any complicated client you have stumbled upon when working for our company and will work even harder to save you from any hurdles along the way. We are glad to hear you are enjoying our cooperation.

Best regards

Kenya
1 review
9 helpful votes
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Every great company treats its employees with respect and consideration; they're your greatest investment. However, with this in mind, Writerbay is practicing modern slavery with your whole policy thing. Policy is supposed to help improve quality and not as a prosecutor. Even applying for the job is a hassle, it's like they write off all Africans and Asians without even reading the sample essays. You force honest and exemplary competent writers into purchasing accounts because you simply don't allow them in! And when they're in, you serve them peanuts. Protect your investment, and you'll be the greatest. For now, let me continue with my future endeavors as you will wish me. I'll come back when you are ready to work. Say hi to Claire.

Date of experience: October 19, 2016
Admin W. — Writerbay Rep
over a year old

Thank you for your feedback.
We are sorry to hear you did not manage to meet our standards and requirements and have your application with our company approved. Purchasing/selling accounts is strongly prohibited and leads to immediate account termination. We can only assume that your engagement into those fraudulent actions has rendered your application with our company impossible.

Have a nice day.

GB
1 review
10 helpful votes
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Writers Bay
October 11, 2016

Very poor. Not happy with it I want to close my account. It won't even send me a verification email! Don't trust any of these sites let alone PTC sites. I only wanted to check it out for some research but yeah that's so gone well :D :D . Better off self publishing books or anything like that :) it just screams scam at me glad I used a dead email address its exactly the same as Upwork and similar sites.

Date of experience: October 11, 2016
Admin W. — Writerbay Rep
over a year old

Thank you for your review.

Our e-mail verification system is automatic. It sends code to the indicated e-mail which you are then supposed to input into the verification field in your newly created profile. "A dead email address" logically bounced back the verification code and the e-mail verification was rendered technically impossible.

We wish you the best of luck in your future career pursuits. Please remember to use a working e-mail address if you decide to try out any other freelance website for successful verification in the future.

Best regards

Kenya
2 reviews
11 helpful votes
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Writerbay displays tens if not hundreds of jobs but you place bids and do not get any jobs.One would argue that it takes time to build a good profile. However, even those with better profiles and higher ratings suffer the same fate some of whom are my writing colleagues. Consequently, I stopped applying for jobs there after which they closed my account. To add insult to injury, they refused to refund my money which was in my account. And my case is not isolated, many people I have talked to complain of the same thing regardless of the good effort one has put in. I consider this unethical and rather unfair to I and others who put in a good effort and end up being treated so badly.

Date of experience: October 3, 2016
Admin W. — Writerbay Rep
over a year old

Thank you for your feedback.

All writers' applications to orders are considered on a competitive basis. We always advise our writers to focus on orders within their areas of proficiency and make their applications to orders customized, as copy-pasted and similar applications to every applied order in no way indicate that you have read and understood the order requirements.

Every possible reason for termination of our cooperation with writers is stated in our Terms of Use. You are welcome to inquire which particular reason had led to your account termination. However, if your account termination was preceded by warnings/probation period/multiple fines, we believe you do know the reason.

Moreover, we always issue one's outstanding balance in case of account termination. Please, check whether there was an e-mail from us asking you to provide us with valid payment details. In case your account was terminated after last month's payment period (after September 16) and your payment details are valid, please expect your payment to arrive during the upcoming payment period (October 16-20).

Best regards

Illinois
1 review
9 helpful votes
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I used to think Writer Bay was alright; far from the best, but just alright. However, one recent experience has made me think twice about. One time I turned in a two page paper that was a simple one with three sources required. After sending in the simple paper, I kept getting revision after revision for small things that I was not even told about. The first included putting in some kind of a research question, which I was never told to do in the first place. Then it was putting the research question in bold at the top of the paper. Then it was fixing my sources when they were not wrong in the first place. And there was even a revision where I was told to write a separate paper list all sources and explaining why I chose each source in detail.

After I turned that paper in, I got another revision a few hours later saying I needed to add complex and in depth concepts to the paper. I did that and turned in the paper. Then at 3:00 a.m. in the morning, I got another revision saying I need to mention the complex concepts again. It was fed up and told the client that I am not doing another revision since everyone in the paper is done. They backed off, but a week later, I got another revision request saying I needed to create a separate paper strongly saying what each paragraph was about in my previous paper. This is slavery. Stay away from this site at all costs. On top of that, you can get revisions at the worst times. I do not recommend turning in a paper and then going out somewhere for a few hours to have a good time. Several times I have done that, and when I check my emails on my phone, I get a revision message from Writer Bay. This website has turned into slavery, and I recommend you stay away.

Date of experience: September 27, 2016
Admin W. — Writerbay Rep
over a year old

Thank you for your feedback, Juan.
We are definitely sorry to hear you have been disappointed with your experience with WriterBay. It sounds like you have worked with us for quite some time, which is why we assume that you know that unreasonable revision requests can be denied by you with no further penalties. We are aware that sometimes the revision instructions contradict the initial ones, and we withdraw such requests upon your notifying us about it.
Moreover, Juan, you can switch off the "Available 24/7" option in your profile and no night calls from our side will follow.
Finally, we would like to remind you that Help Desk management is always there to address all your concerns and solve all the issues that may arise.
We hope that you will use the named mechanisms of resolving any arising difficulties with greater efficiency in order to make your experience at WriterBay more pleasant. We are always here to help you do so, as well.

Best regards

India
1 review
3 helpful votes
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I like to share my opinion on using this $#@! $#*! website, mostly people lie about using writersbay and getting paid well. I just have started my account and as I gone through the proficiency test without any consideration they failed me and block the account.
Bloody $#*!S

Date of experience: September 16, 2016
Admin W. — Writerbay Rep
over a year old

Thank you for your feedback.

We have high standards and expectations towards the freelancers who apply to work in our company. The grammar test is the first step of the proficiency testing, as a strong command of the English language is one of the most essential skills a freelancer should possess. If you score less than 9/15 on the grammar test, the system will automatically dismiss your application due to non-compliance with our basic standards.

Thank you for your interest in our company, Rohit. You are eligible for re-application in one year from now, and we sincerely hope that you will do the grammar test with excellency the next time around.

Best regards.

Kenya
1 review
14 helpful votes
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Although I have never owned my own account at WB, I have had many instances of looking at the site and how the customer support team works. Claire is quite strict (so is any other boos). However, their pay is quite average and with hard work, writers can make over $2000 per month. I just applied for an account with them and I am hoping for the best.

Date of experience: September 1, 2016
Admin W. — Writerbay Rep
over a year old

Thank you for leaving a positive comment, Kevin.

We wish you the best of luck in your freelance career!

Best regards

Kenya
1 review
5 helpful votes
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Sounds like a crappy website to me, use your degree, go get a job not this $#*!

Date of experience: August 31, 2016
Admin W. — Writerbay Rep
over a year old

Thank you for your review, Ronald.
Unfortunately, your review does not supply us with enough information to draw the cause of your dissatisfaction with our services. We would like to hear a more detailed feedback from you in order to see the core of the issue, if any, and address it. Please, share with us at manager@writerbay.com.
Best regards

1 review
9 helpful votes
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This is a great company with endless orders during peak and off-peak. Nevertheless, I don't fully support their policies. Unlike other giants like Uvorcorp, writerbay doesn't care when a writer claims to have used the instructions as per the customers. Instead, they end up fining honest writers. This alone can lower it's superiority. I am happy to work there.

Date of experience: August 31, 2016
Admin W. — Writerbay Rep
over a year old

We appreciate you taking your time to leave a review about your experience with our company. We also regret to hear that your experience has not been pleasant lately.
We would like to get to know more about the issue you have encountered and provide our assistance. We strive to ensure that our employees are satisfied with their working environment and will do our best to resolve the issue and re-consider the fines if necessary. Please contact us at manager@writerbay.com

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writerbay.com
Independence, Kansas, United States