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Hate"Angry Customer" W.

2 Level 2 Contributor
  • 6 Reviews
  • 4 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Shopping, Computers & Technology

Member since May 2019

  • Reviews

    6

  • First Reviews

    2

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    316

Review Distribution

About Me

I generally love a lot of products. But when I've had it - I've had it.

6 Reviews by Hate

6/4/19

This is a team which will do their best to help you earn your money. It may not be because they are such amazing and care about you more than themselves, but because they get a percentage from everything you earn - a great incentive to help you earn more ;)

6/4/19

They have a free version if you want and it's also great. Love the emails where they say how amazing you are :)

6/4/19

This is a great place to get cheap stuff. But don't expect the $1 replica to be of the same quality as the $20 original. There is no way that can be true. There are good quality stuff here too. Just make sure to check the price and reviews.

6/4/19

There is a reason CleanMyMac is the program that won. There are many reviews about MacKeeper actually bringing viruses to your computer. Even though I haven't had this problem, be careful.

6/4/19

I decided to get his as an expensive birthday present for me. I had a hard time and decided that I deserve this cause I work hard. The shipping cost about the same as the bottle but it got to me really quickly. I constantly get compliments about it and still love the engraving I was able to get on it <3

5/31/19

They are ok. You will get paid for your work if it is good. But I'm writing this review because I've just had it!

They assign you to urgent orders with the minimum salary without even adjusting it for the urgency. You change your schedule try to think how to move things around so that you can help them out. But they refuse to increase your salary the amount you want and instead of offering what they can - they just reassign you. Don't worry that you've been on edge for the last half hour racing to the computer to HELP THEM, nooo. They don't care. Those nerves are on you.

Oh and they make promises during high season and don't follow through when the low season comes. So next time they promise you something, make sure you follow up write away or they'll just screw you over.

Don't get me started on the automatic fines they have. So a client sends the order for revision in the middle of the night, you don't hear the email ping because you are obviously sleeping and get find. In the morning, it turns out that another day IS available but to reimburse the fine, you have to wait till the order is approved. And then you have to REMEMBER to ask for it SEVERAL TIMES in both chat/ message/help desk to actually get them to reimburse the fine.

And just keep a close eye on your payment statistics. It may turn up with fines you don't even get informed about. And they might even reimburse them and/or give you bonuses, but you also won't be informed about.

Just screw them.

Oh and for a joke. They have orders with negative deadlines available even during low season (check the image). Cause you know, you are expected to complete them 2 hours before you are even assigned the order and for a mere $5.75 which is actually a bigger salary then many other writers get.

Tip for consumers:
Don't trust them. Always double check everything and follow up right away.

Products used:
This is where you actually work to get paid. No actual product. Service.

Service
Value
Quality
adminw
Admin W. – Writerbay Rep

Dear Hate, thank you for your review! We apologize for all the inconveniences you have faced. Thank you for being so helpful and dedicated. As far as the urgent orders are concerned, we can assure you that we always try to increase the salary as much as we can in each particular case in order to meet both client’s and writer’s expectations from the order. However, there are cases when there is no way we can increase the price, so we are forced to reassign the writer and look for a new one asap as the order is an urgent one.
As for the fines, that is true that we have a system of auto fines and and you may find all the information about them in our Fines Policy. If you find any of the fines (both automatically and manually imposed) unreasonable, please leave your request at the Help Desk and we will process it as soon as the order gets approved. So, there will be no need to contact us several times. Furthemore, we want to inform you that the orders with the red (negative) deadlines are the ones where we are still waiting for the extension from the client. We cannot extend the deadline without client’s confirmation; that is why, from time to time we have such projects hanging in our system in order for our writers to check them and let us know whether they can complete any of them and how much time they will need for it. Btw, we would like to remind you that sharing the screenshots or photos of your control panel or the 'Available orders' page to the third parties is strictly forbidden by our Privacy Policy (https://www.writerbay.com/privacy-policy.html). Hope for your understanding on the matter!
We are really surprised to hear that there were some promises from our side which were not addressed as giving fake promises contradicts our company’s vision. Hate, could you please contact us back as we would be really interested to investigate the issue with the promises from our side which haven’t been fulfilled? Thank you in advance!
If there is anything else you would like to discuss, please leave your message at the Help Desk and our Manager will get back to you. Wish you a wonderful day!

Hate Has Earned 4 Votes

Hate W.'s review of Writerbay earned 4 Very Helpful votes

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