Wrist-Band

This is absolutely the worst company you could ever deal with. I ordered wristbands to use for my father's funeral overseas. They made a guarantee that I will get the wristbands two days before my travel date. One day before traveling, I had not received the items and made several calls to their customer service. I even offered to pay extra so the items could be shipped overnight. They assured me I would get them the next day. The bands finally arrived five days after I traveled. Now I'm stuck with 500 worthless wristbands and they refused to refund the money even though it was entirely their fault. This is one of the worst experiences I've had with any company.

To be the only website that had PPE in stock in March should have been a "too good to be true" warning. Unfortunately, we had an immediate need For gloves and masks. Ordered form the website for $90 worth of goods. Guaranteed delivery date was March 23. It is May 19 today and there is no sign of it. Emails and chats only give me looking into it and is ready for dispatch. I think I can safely say $90 was the price of my anxiety. I don't think I'll ever see that again.
And the final kicker I still get emails from them everyday ppe ready to ship and 1 day delivery.
Update from 5/22: received fedex tracking number. 2 months late.

Bad in every way. In a panic I bought PPE at a horrible---I mean HORRIBLE----price. Then I waited. And waited. Delivery date came and went. A "24/7 chat line" link leads you to a bunch of self-serving videos. Emails get responses in broken English. Vague promises. Lies. Oh and look at the "terms and conditions"---the worst I've ever seen. They charge for fixing a mistake you've made in the address or cancelling BEFORE shipment.

Ordered so much they said we earned free materials, did several proofs and NEVER RECEIVED ITEMS! Called and spoke with just about everyone on several different occasions including supervisors and two months later WE STILL HAVE NO WRIST BANDS and have yet to receive any kind of reimbursement.

I was very nervous to order from this company because of ALL of the negative reviews I saw! However, I had a GREAT experience. I ordered 200 wristbands and got 100 (300 total) for free for less than $80. I ordered wristbands for fundraising for my scholarship foundation that my wife and I started. I ordered my wristbands on a Saturday and received my wristbands 5 days later on a Thursday the day before it was expected to be delivered! The quality is pretty good and I don't have any complaints. I will say that they are made directly in China and shipped from China through FedEx, so I made sure that someone was home to sign for my package. I will surely go though this company again, best price for a lot of quantity and pretty good quality!

I ordered 100 pairs of disposable rubber gloves and paid extra for overnight shipping. 2 days goes by and I had to contact them to ask about the delivery only to be told my product has not even shipped. I when I inquired when I would receive it they stated "maybe" in a week or two. I specifically asked them via their online chat if the product was out of stock or would it be delayed. They reassured me I would have it within 48 hours. Do not trust them. Lets hope my refund request goes better!

I ordered a box of gloves and it arrived in 24 hours as advertised. I was leary after the reviews, but this company must have done 360 degree turn. I did call after I placed order and was on hold a long time, but I got an email 15 minutes after order placed with a legitimate FEDEX tracking number! This relieved my concerns and will be using them for urgent items needed! This company was a life saver in having PPE needed for nursing students!

I ordered bracelets for a church camp. I paid $30 for expedited processing and delivery. The company mailed the bracelets 2 days before the guaranteed delivery date but did not pay for 2-day shipping. When I called, they blamed USPS even though they didn't choose proper shipping and failed to refund the money for shipping. The rep was extremely rude and unhelpful and made no effort to remedy the company's mistake. His behavior was downright embarrassing and I will never order from this company again.

About 6 months ago (Dec-2020), I ordered on line a Video Doorbell X3, advertised on this site, (error/never again). What I got... something like a little Chinese plastic box, nothing like in the picture of my order. I would like to show to make you understand (one picture = thousand words). I open a dispute and this is what they offer me as "compensation"... Dear customer,
We feel so sorry to hear that.
Please do not worry, we will try our best to solve this out for you.
In order to save time and energy, we would like to offer you $15 refund at most as compensation and you do not need to send the items back to us since the returning postage fee which is very expensive and we will not bear it. It may spend 1 month for the parcel to reach us, the parcel may lost on the way, we will not bear the risk.
Before you make your final decision, you could check the detailed return process and return cost with your local post office.
We don't pay the postal service for you.
I payed 81$ Canadian dollars... and I got... nothing (Be aver about buying something from them)! THIEVES!

A week after the order was placed and my card run the same day, and receiving an email saying it had been shipped, and two days past the promised delivery date the Fedex Tracking still doesn't show a delivery date, but shows it as Pending. A call to the company, discovered that the item was not in fact shipped yet and when I said I'd be disputing the order and wanted to speak to a manager, the heavily accented person hung up. I called the card company and put in a dispute and asked for a reversal of the charge. I hope you are reading this before ordering and not after. Eric K

I placed an order for 4 pcs of coveralls worth almost 80$. What they sent me was 4 cheap flimsy disposable gowns which probably worth 5$ each. Not responding to my emails, complaints, and requests for returns and refunds. That f ticket doesn't address the issue. Stay away from this company! Dishonest people all around! They will tell you lies about shipping and stocks availabilty! Not worth the headache. They should be reported to AG office for false advertising, price gouging.

Let me save you a lot of trouble -- do not buy anything from this company. If you have and are trying to get a refund, the only way to get your money back is to file a dispute with your credit card company. My experience was a total fraud. 3 missed promised delivery dates, multiple chat interactions repeating the same talking points, couldn't get a refund. After I filed a dispute, they generated a FedEx tracking number to make it look like my product had shipped. 5 days later FedEx still shows, "label created" status with no tracking info. The product never did ship. Customer service is non-existent, can't reach anyone on the phone. The chat feature is very quick to respond "shipping today" without taking any time to actually look into your order. Pure scam. After they refused to give me a refund and after the third day of them saying "shipping today", I was able to successfully get this fraudulent activity credited back to my card.

Ordered Hand Sanitizer on May 06 and was supposed to be delivered on 05/14, called and chatted twice with 2 different representatives, both of them gave different answers. Not Shipping on Time, date was postponed since it has not gone into production. Very rude. Called and was on hold for 40 minutes, rep came on line and put me on hold speaking a foreign language and disconnected the call when told that I am checking on an existing order. J
Jay