Wren Kitchens

From the designer to the final fit I cannot fault Wren. I love my kitchen, I'd hoped for something that would add value to the house, be much more functional and finally be somewhere I could cook. What I have ended up with is infinitely more than that and I'm so grateful. I was really fearful at the beginning about what I was getting into, and what would be the right thing to do for me, but everyone helped and I have more than I thought possible. Thank you.

A great start to the process with a visit to our local showroom, we were taken through our wish list and created the design we were set on. There were many styles and finished samples to help choose the look and finish of our kitchen; great advice provided by the designer. Deposit paid and the install team then took over arranging a pre delivery survey of our space, then a firm delivery date was agreed.
This all happened without any dramas, the kitchen arrived on time and complete. We arranged the installation ourselves, overall this was a very satisfying experience.

Having decided to source our kitchen from Wren in Tamworth the account manager completed the detailed drawings. He then confirmed the drawings by a home visit. The kitchen units were prebuilt and delivered as per the schedule. The fitter took 4 days to complete the installation. Damages were quickly replaced by Wren which was excellent from a fitting perspective.
Wren prices are competitive with discounts offered through the process.

From walking into the showroom to the fitting and final result I was really happy. I Walked into the Plymouth showroom, gavin knew straight away what I wanted. The kitchen fitter was very thorough and professional, if any of the parts were damaged they where delivered the next day for fitting. The end product was better than I expected.

The whole process was very straightforward and friendly. From entering the showroom to the final screw being turned. The ordering process was easy, we looked around the showroom and took advice from a member of staff, they produced an initial design and followed up with accurate measuring and a final design. We were able to redesign and tweak to our heart's content. Once ordered we booked in a fitting and the whole thing was completed within 8 weeks. Wren kept us informed of progress at every point and followed up after fitting too. Very happy with the service we received.

We initially planned to use another company to provide and fit our kitchen. However, after meeting Mark - a member of the sales team - we were impressed by three things: his open and honest approach to the cost of the kitchen, his advice regarding the layout and his general caring demeanour. This was in contrast to the other non-specialist provider who offered little in the way of advice for such a big purchase and a lack of expertise in the design.

From start to finish the entire team at Wren called and emailed at regular intervals to check on the progress of the installation and offer me the chance to give feedback and concerns. It was the type of customer service that left us glad to have chosen Wren and glad we spent our money with them. The kitchen looks exactly as originally presented in the CAD images and well worth the money.

Paid for kitchen in 2014 & everything was OK. After 5 years the door facings started to delaminate.
They replaced all the doors & sent a fitter to do the work.
Now the replacements are doing the same thing.
They have offered me £266 full & final settlement to resolve this?

We ordered our kitchen from Wren and we love it. The range available at Wren has been great, a lot more choice than anywhere else. We wanted a kitchen that looks great, and also one that is practical and doesn't show fingerprints easily, and we managed to get a stunning kitchen! The Wren app has also been great, allowing us to view appointments, check important information before the appointments, review the order components and price, track delivery, order replacements easily, etc. Very impressed!

Absolutely love my new Kitchen. The whole experience was fantastic from the welcome when you walked into the showroom at Norwich. Dan was a man in his element when it came to design as I told him what we required and he told us what we could have to maximise the entire space in our new kitchen and it was right on budget and he was showing me things I didn't think was possible and a credit to him for his truly amazing designing. Then there was James the fitter and he was a perfectionist as everyday he come in and he would explain what was happening on the day and kept you in the loop on everything he was doing and would even ask you if you were happy and anything you wanted to tweak while installation was in progress.
So in summary an excellent service and would highly recommend the team at the Norwich branch.