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Wren KitchensReviews 990

4.2

About the Business

Wren manufactures quality, made-to-order kitchens. Every kitchen we design and build is based on a simple promise - something for everyone, whatever your budget. Get started using our online kitchen planner, or talk to our kitchen designers, who can design your new kitchen in one of our 108 showrooms across the UK.


wrenkitchens.com
Founded in 2009
+192
How would you rate Wren Kitchens?
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Wren Kitchens Reviews Summary

Wren Kitchens generally enjoys a positive reputation, with customers frequently praising the quality of their products and the helpfulness of their staff throughout the design and installation process. Many reviews highlight the seamless communication and support provided, particularly during delivery and after-sales service. However, some customers express dissatisfaction with hidden costs and a perceived lack of accountability in customer service, indicating areas for improvement. Overall, while Wren Kitchens excels in product quality and customer experience, addressing concerns related to transparency and responsiveness could further enhance their reputation.

This summary is generated by AI, based on text from customer reviews

service
191
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GB
1 review
0 helpful votes
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Lovely kitchen
June 22, 2023

Went into Colchester and met with Aaron who was very helpful. Kitchen ordered. Measurements done. Delivery great
Very happy all round

Date of experience: June 22, 2023
GB
1 review
0 helpful votes
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Excellent sage kitchen
June 22, 2023

I am delighted with everything. The kitchen looks lovely and has been admired a lot. It is a real transformation from the existing kitchen and has produced a wonderful space for baking.

Date of experience: June 22, 2023
GB
1 review
0 helpful votes
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Superb service from start to finish!
June 22, 2023

Very good service all round, very happy with the quality of the end product. They produced a great design for a small kitchen.

Date of experience: June 22, 2023
GB
1 review
0 helpful votes
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Great service and fantastic job
June 22, 2023

Excellent advice, help & assistance throughout the process from start to finish

Date of experience: June 22, 2023
GB
1 review
0 helpful votes
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Perfect
June 22, 2023

From the moment we made our first store visit to have a look around everything was perfect.

There was no pressure. The design process was wonderful, delivery and quality of products first class

Date of experience: June 22, 2023
GB
1 review
0 helpful votes
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Excellent Service
June 22, 2023

Delivery went well and came as expected, a couple of things wrong and or small damage but for me it's whet Wrens did to rectify it, the after service was perfect 10 out of 10, off course the kitchens are built to spec so they are not an of the shelf item so you have to wait but all in all I was very happy with Wrens I would recommend to anyone

Date of experience: June 22, 2023
GB
1 review
0 helpful votes
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Superb kitchen
June 22, 2023

My experience with wrens, efficient great customer service friendly staff within shop and online.
Great experience and helpful for an important buy, kitchens are the hub of family life and they couldn't help more. Thankyou

Date of experience: June 22, 2023
GB
1 review
0 helpful votes
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The design meeting was great and I got new practical ideas I didn't think about before. I changed my mind a few times before the deadline and it was fine. I had two meetings and organised the delivery. The instructions are detailed and I ordered replacement items online and they arrived two days later. The kitchen looks expensive and is lovely

Date of experience: June 22, 2023
GB
1 review
0 helpful votes
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Very happy man
June 22, 2023

Had the most beautiful kitchen which I fitted myself
Every thing was put together so well I didn't have to do much adjusting
Vey happy all round

Date of experience: June 22, 2023
GB
1 review
0 helpful votes
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New kitchen
June 22, 2023

Purchased a kitchen from wrens. Very happy with the quality of the kitchen. Customer service was great and price was good too.

Date of experience: June 22, 2023
GB
1 review
0 helpful votes
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Very good service
June 22, 2023

First time buying a kitchen and our designer made it all very easy. We installed everything ourselves which was fine and the units seem to have good build quality. Feels like they're going to last a long time.

Date of experience: June 22, 2023
GB
1 review
0 helpful votes
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New kitchen
June 22, 2023

Great experience from start to finish.
The planner in the sales room was very professional and not at all pushy, and designed us a great kitchen. Delivery was only time and professional. Couple of minor issues with slight damage on a couple of doors, but the process of ordering replacements through the app was great and they were delivered with no fuss

Date of experience: June 22, 2023
GB
1 review
0 helpful votes
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Great service and a lovely kitchen
June 22, 2023

Really great help designing the kitchen with Keiran at Bedford. He advised what to have and what not to waste money on.
A few problems but all sorted very quickly without fuss

Date of experience: June 22, 2023
GB
1 review
0 helpful votes
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Beautiful new kitchen!
June 22, 2023

Absolutely gorgeous kitchen, we're over the moon with it! Amazing value for the quality, managed to get the kitchen of our dreams for an affordable price, something I never thought would be possible.

Date of experience: June 22, 2023
GB
1 review
0 helpful votes
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Thrilled with our Wren kitchen
June 22, 2023

We love our Wren kitchen. The quality of materials is super. It has been a very positive experience from day 1. The team were helpful and accommodating. Just brilliant!

Date of experience: June 22, 2023
GB
1 review
0 helpful votes
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Great experience
June 22, 2023

From the start to finish everything was amazing. The installation team were amazing and designer was amazing

Date of experience: June 22, 2023
GB
1 review
0 helpful votes
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Excellent service
June 21, 2023

Wren did an excellent job in planning, delivering and solving any problems promptly. My kitchen is fab and lovely to use.

Date of experience: June 21, 2023
GB
1 review
0 helpful votes
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I love my WREN kitchen
June 19, 2023

From the first visit to design our kitchen in the Worthing showroom, through to: installation fitter's visit, teams that: dismantled old kitchen, delivery, installation, electrical and plumbing, waste collection, granite countertops template and fitting, install of composite sink, Wren's communication (email & telephone) from day 1 was above my expectations. Impressed with every 'trade person' and Teams. Highly recommend their service.

Date of experience: June 19, 2023
GB
1 review
0 helpful votes
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Fantastic Utility Room
June 18, 2023

Wren kitchens Worcester were fantastic, from initial contact, through planning and delivery, to fitting (the fitters were outstanding). We are really delighted with our new Utility Room. Sadly head office are not as good and as a returning customer it proved impossible for them to update their records/computer to our new address.

Date of experience: June 18, 2023
California
1 review
0 helpful votes
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Sue's kitchen
June 18, 2023

From entering the showroom to completion was painless.used my own fitter who did a great job very pleased with the finish kitchen

Date of experience: June 18, 2023