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WorldSIM

How would you rate WorldSIM?
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Greece
1 review
0 helpful votes
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Superb
October 10, 2018

Ve Daniel to help for live chat service. He helps solve all query. Happy to use worldsim with excellent help.

Date of experience: October 8, 2018
Ghana
1 review
0 helpful votes
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Thank you so much
April 28, 2019

Sam helped me sort out all my issues and i really appreciate his help. Thanks Sam and thank you worldsim

Date of experience: April 28, 2019
Canada
1 review
0 helpful votes
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Excellent service
July 27, 2018

Excellent service from Allen! Allen answered all my queries and provided me with interesting information that would profit me further.

Date of experience: July 27, 2018
Portugal
1 review
0 helpful votes
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I will definitely recommend World SIM. Thanks Nancy. I topup my sim today with 25 euro. And am using worldsim from 2 years. No problem ever i found

Date of experience: November 24, 2018
California
1 review
0 helpful votes
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Chat service was fast and quick! They went over all the plans and answered all my questions. I have yet to try the the EU Sim bundle during my trip.

Date of experience: May 10, 2018
Oman
1 review
0 helpful votes
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Excellent
July 16, 2018

Very helpful and useful for business travelers with good low rates and professional help desk whenever you need help

Date of experience: July 16, 2018
Brazil
1 review
0 helpful votes
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Great A+++++
June 22, 2017

Great service. You really did what promised. If you need data and voice connection, this is the best service!

Date of experience: June 22, 2017
GB
1 review
0 helpful votes
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Excellant Service
May 11, 2018

Today morning I contacted Matt. He was very kind enough to solve my problem. Thanks Matt. I am waiting for my New Sim

Date of experience: May 10, 2018
India
1 review
0 helpful votes
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Lovely Device
December 29, 2017

I recently bought a hotspot device. This device is out of my expectations. This is just best, am feel lucky to have it.

Date of experience: December 28, 2017
Brazil
1 review
0 helpful votes
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I really like worldsim stuff and the online support is just what I need! Very friendly and good IT knowledge. Worldsim just a fan on me

Date of experience: September 15, 2018
India
1 review
0 helpful votes
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Daniel was superb
April 28, 2019

He helped me in mobile APN settings and also helped in my endless number of queries. Thanks
I wish to get you whenever i need any help.

Date of experience: April 28, 2019
Norway
1 review
0 helpful votes
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Thank you Daniel for your excellent help online, kind suggestions and offer for follow-up. Will definitely recommend you for future customers!

Date of experience: November 21, 2018
GB
1 review
0 helpful votes
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The agent was very prompt and helpful. Thanks, Johnathan! I was struggling to get my head around the sim set up but the agent elucidated my problem.

Date of experience: June 1, 2018
Pakistan
1 review
0 helpful votes
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Sam provides excellent and timely customer service. My problem was promptly looked into and solved by Sam.

Date of experience: June 8, 2019
New York
1 review
0 helpful votes
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I had to replace an old sim card and was able to have my money transferred from the old to the new one with the assistance from Matt easily.

Date of experience: July 6, 2018
GB
1 review
0 helpful votes
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Not anything like this service, delivered promptly, a breeze to order and good value. I would not hesitate to recommend this to my friends and family

Date of experience: August 22, 2017
Lebanon
1 review
0 helpful votes
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Daniel was very responsive in terms of queries, and reliable in terms of services that summarizes all the comments. :)

Date of experience: November 15, 2018
New York
1 review
0 helpful votes
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Good job
October 29, 2018

It was good to deal with Annie, I got a good service and am happy with that.
Good customer relationship

Keep it up and God bless

Date of experience: October 28, 2018
South Africa
1 review
0 helpful votes
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Very good online advice
November 2, 2018

I spoke(wrote) online to Daniel. He gave me quick and sensible advice, telling me what I wanted to know. He was very helpful.

Date of experience: October 31, 2018
Italy
1 review
0 helpful votes
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Very unpleasant experience
September 29, 2016

I add 50 bucks of credit and purchased 50 bucks of plan. They drawn all credit immediately and did managed to use the service.

Date of experience: September 29, 2016

Overview

The company's reputation presents a mixed landscape. On the positive side, many customers appreciate the product's utility for international travel, highlighting its effectiveness and cost-saving potential compared to local SIM cards. Customer service experiences vary significantly; while some users commend specific agents for their helpfulness, a substantial number express frustration over unresponsive support and unresolved issues. Common complaints include service reliability, unexpected fees, and difficulties in obtaining refunds. Overall, the company appears to have a dedicated user base that values its offerings, but significant improvements in customer service and transparency are essential to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
49
value
48
shipping
37
returns
26
quality
48