Sam helped me sort out all my issues and i really appreciate his help. Thanks Sam and thank you worldsim
Excellent service from Allen! Allen answered all my queries and provided me with interesting information that would profit me further.
I will definitely recommend World SIM. Thanks Nancy. I topup my sim today with 25 euro. And am using worldsim from 2 years. No problem ever i found
Chat service was fast and quick! They went over all the plans and answered all my questions. I have yet to try the the EU Sim bundle during my trip.
Great service. You really did what promised. If you need data and voice connection, this is the best service!
Today morning I contacted Matt. He was very kind enough to solve my problem. Thanks Matt. I am waiting for my New Sim
I recently bought a hotspot device. This device is out of my expectations. This is just best, am feel lucky to have it.
I really like worldsim stuff and the online support is just what I need! Very friendly and good IT knowledge. Worldsim just a fan on me
He helped me in mobile APN settings and also helped in my endless number of queries. Thanks
I wish to get you whenever i need any help.
Thank you Daniel for your excellent help online, kind suggestions and offer for follow-up. Will definitely recommend you for future customers!
The agent was very prompt and helpful. Thanks, Johnathan! I was struggling to get my head around the sim set up but the agent elucidated my problem.
Sam provides excellent and timely customer service. My problem was promptly looked into and solved by Sam.
Not anything like this service, delivered promptly, a breeze to order and good value. I would not hesitate to recommend this to my friends and family
Daniel was very responsive in terms of queries, and reliable in terms of services that summarizes all the comments. :)
I spoke(wrote) online to Daniel. He gave me quick and sensible advice, telling me what I wanted to know. He was very helpful.
I add 50 bucks of credit and purchased 50 bucks of plan. They drawn all credit immediately and did managed to use the service.
Answer: Hello, Thank you for your query. Please note that customer service number +44 (0) 20 8819 2557 is active 24/7 and you can call this number any time. Sometimes it may take time to connect to the operator due to high call volume. In that case you can log into 24/7 chat service if you have any query or you can submit your query anytime here: https://accounts.worldsim.com/support/ticket_nc_new.aspx If your issue still persists or if you wish to report anything or if you have any suggestion you can also email to press@worldsim.com. Kindly email us with your order number or the ticket number so that we can look into your issue asap. Thank you, WorldSIM support
Answer: To set up data, I believe you require to set the APN as mobiledata. And their return is around 2 weeks from the day you receive the product.
Answer: THey never answer and if they answer they just say we will solve your problem and they never do. Stay away from world sim card. They are cheeting. They just want you to buy the card and then no support. I have called and emailed and open case for 10 times.( i have 10mails) and their answer was " please test again and if there is a problem we are happy to assist you" thats it. No solution, no nothing. I cannot call UK numbers 0044. I have sent 10 emails, I lost money from my job because of the time tryting to connect with them and 2 weeks later, today the answer I received for my 10th email was Dear customer, Please re-test and share latest couple of examples if failed again to investigate this issue further. We will be delighted to assist you with any further queries that you may have. What do you think? It is worth giving their money to them? Definately not. Stay away and try to find other sim cards for calling. Travelsim, gocard, gosim, nowroming and others. STAY AWay people from WORLDSIM card
Answer: Dear Kaushikkumar S., Please share the ICCID number(mentioned on the back of the sim card). It should start with 89XXX and it must be 19 digits. We will share the number with you. You can join on on live chat by visiting our website: www.worldsim.com
Answer: Dear Cletus B., Please follow the link to check our network: https://www.worldsim.com/roaming-partners?___store=gb To check data bundle you can follow the link: https://www.worldsim.com/data-bundles
Answer: Dear Cletus B., Please follow the link to check our network: https://www.worldsim.com/roaming-partners?___store=gb To check data bundle you can follow the link: https://www.worldsim.com/data-bundles
Answer: Hello, You can go with our products as we have coverage in Cuba.
The company's reputation presents a mixed landscape. On the positive side, many customers appreciate the product's utility for international travel, highlighting its effectiveness and cost-saving potential compared to local SIM cards. Customer service experiences vary significantly; while some users commend specific agents for their helpfulness, a substantial number express frustration over unresponsive support and unresolved issues. Common complaints include service reliability, unexpected fees, and difficulties in obtaining refunds. Overall, the company appears to have a dedicated user base that values its offerings, but significant improvements in customer service and transparency are essential to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews