• WorldEyeCam

WorldEyeCam

Overview

WorldEyeCam has a rating of 4.9 stars from 976 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WorldEyeCam most frequently mention customer service. WorldEyeCam ranks 5th among Security Cameras sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
How would you rate WorldEyeCam?
Top Positive Review

“For those have security ocncerns”

Musken M.
3/13/24

Bought here a full pack of security cams with the controller to place them on house's corners. I couldn't make uo my mind about the choice, but the fact that I didn't consider any other company besides this one is indubitable. There are quite appealing price, high-tech security cameras and responsive customer support who guided me through the assortment. I believe this is an irreplaceable store for those who have security concerns.

Top Critical Review

“It is always extremely frustrating to order key fobs...”

Carin G.
11/19/19

It is always extremely frustrating to order key fobs and cards for our system. Your product picture includes BOTH items. Your item numbers are not specific to one picture and one product. I have had to return items before. It is very frustrating.

Reviews (976)

Rating

Timeframe

Other

Thumbnail of user muskenm
11 reviews
1 helpful vote
March 13th, 2024

Bought here a full pack of security cams with the controller to place them on house's corners. I couldn't make uo my mind about the choice, but the fact that I didn't consider any other company besides this one is indubitable.
There are quite appealing price, high-tech security cameras and responsive customer support who guided me through the assortment. I believe this is an irreplaceable store for those who have security concerns.

Thumbnail of user jimh711
Jim H.
1 review
0 helpful votes
June 27th, 2020
Verified purchase

Rose helped me out via Chat. She did a great job and I was able to buy a camera for my front gate on the website.

Thumbnail of user anonymousl770
anonymous L.
1 review
0 helpful votes
March 23rd, 2020
Verified purchase

I'm so happy you're open today and able to help us get cameras secured for our stables and buildings.

Thumbnail of user tonyt232
Tony T.
1 review
1 helpful vote
April 4th, 2019
Verified purchase

Excellent customer service. Very knowledgeable. Very fast shipping. I would rate everything 6 stars if that were possible. Thank you for all of your help and answers to my questions. Will definitely do business with you again.

Thumbnail of user stevenr340
STEVEN R.
1 review
0 helpful votes
August 11th, 2019
Verified purchase

Quick and easy checkout, good pricing. Have to receive the actual product to make final determination

Thumbnail of user paulag126
Paula G.
1 review
0 helpful votes
February 26th, 2019
Verified purchase

This will be my 3rd DVR purchase from WEC, anticipating that it'll go as smoothly as the first 2. Thanks Frank Le for your help.

Thumbnail of user draesena
Draesen A.
1 review
0 helpful votes
August 11th, 2019
Verified purchase

so far so good. but I just ordered. so we will see how the whole experience turns out. ill be sure to leave a great review for a positive experience!

Thumbnail of user nnh2
nn h.
1 review
0 helpful votes
September 1st, 2016
Verified purchase

awesome guys. very knowledgeable and helpful. they try to match your needs with the right product. whether I do a online chat or phone call they have always been there for me.

Thumbnail of user annel158
Anne L.
1 review
0 helpful votes
March 14th, 2017
Verified purchase

Website portal works well. I was able to select all items and pay for them easily. Time will tell if World Eye Cam is my new best friend.

Thumbnail of user rossw89
Ross W.
1 review
0 helpful votes
June 8th, 2020
Verified purchase

Smooth transaction - thank you! I am in Canada and I needed to rush a part to a US customer. Smooth sailing!

Thumbnail of user garyu17
Gary U.
7 reviews
0 helpful votes
May 27th, 2015
Verified purchase

The online shopping experience offered by WorldEyeCAM is basically effortless. The products seem to be backed by a solid warranty and excellent technical support. The prices in general seem to be in line with most competitor's pricing. Overall, I feel that WorldEyeCAM offers excellent products at reasonable prices backed by friendly and well informed technical support.

Thumbnail of user jasons390
Jason S.
6 reviews
0 helpful votes
January 16th, 2017
Verified purchase

Great customer service. Went in shop to pickup cameras and the employee there was more than willing to go over questions I had. Very knowledgeable as well.

Thumbnail of user wyattp11
Wyatt P.
1 review
0 helpful votes
October 27th, 2016
Verified purchase

Paul is awesome! Excellent customer service and knows his products well! This is my 2nd trip here from 40+ miles away, but to me it's worth it. I shall return!

Thumbnail of user bonniew82
Bonnie W.
1 review
0 helpful votes
July 16th, 2015
Verified purchase

very easy to navigate thx! LOVE THE PAYPAL OPTION! I can't wait to see if im getting what I paid for. Cameras set up and looking great so far :-)

Thumbnail of user jamesd757
1 review
0 helpful votes
October 24th, 2018

Ordered a part for a camera from their store. It showed In-Stock and for $39. The next day they e-mailed me and say they don't have it, but Geovision has a few left. The bigger problem is that WorldEyeCam won't honor the price that I paid on their site because they said it was a mistake. The "correct" price for the part is $89. Most companies I deal with will mark it as a loss and honor what they post as the price. Also, I'm tired of their site continually saying items are in-stock when they are actually not and need to be shipped from the manufacturer.

Thumbnail of user williamb401
William B.
5 reviews
9 helpful votes
January 30th, 2015
Verified purchase

I just placed the order so I do not have enough information to give you a meaningful rating at this point.

Thumbnail of user caring3
Carin G.
1 review
0 helpful votes
November 19th, 2019
Verified purchase

It is always extremely frustrating to order key fobs and cards for our system. Your product picture includes BOTH items. Your item numbers are not specific to one picture and one product. I have had to return items before. It is very frustrating.

Thumbnail of user kenb191
Ken B.
1 review
0 helpful votes
March 16th, 2018
Verified purchase

There is no one in Canada who can supply your products or have your service, Worldeye Cams service is great as usual anytime I have a problem or something goes wrong Amy always fixes it, UPS, on the other hand, missed the mark by 5 days but since we weren't hanging by our heads for this it didn't really matter how long it took so everything is good.

Thumbnail of user kenb258
Ken B.
1 review
0 helpful votes
May 27th, 2020
Verified purchase

Never had any problems getting parts from Worldeye Cam and support is great, UPS delivering it I could walk to Los Angeles faster.

Thumbnail of user jayec1
Jaye C.
1 review
0 helpful votes
August 4th, 2016
Verified purchase

Very convenient, user friendly site. Thanks!

Although World Eye offers free pick-up, somewhat disappointed that item was not immediately available at business location. The fact that I had to wait until item was delivered from warehouse cost me two hours of non-productivity. Not their fault but had I known beforehand, could have made other arrangements. Website is clear about scheduling pick-up so recommend anyone in similar situation confirm pick-up time/location before purchase. Unfortunately, in my case, purchase was made after normal business hours. Did not receive any notification regarding pick-up until I called following morning. Still very thankful they stocked part and I was able to complete project on time.

Thumbnail of user jeffl170
Jeff L.
1 review
0 helpful votes
January 29th, 2015
Verified purchase

Found a discontinued item I have been using for years and finding it here really got me out of a jam.

Thumbnail of user kenf80
Ken F.
1 review
0 helpful votes
June 21st, 2016
Verified purchase

Well, I had several email transactions asking questions, so I was a little surprised to find that I have the wire and connectors for the video cable, but I have nothing for the power cable. I would have thought that the representative would have told me that I needed additional wiring for the power. I thought that I was getting a complete system. Oh well, I still think it is a good deal.

Thumbnail of user markt146
1 review
2 helpful votes
February 17th, 2017

I made an on line purchase with this company. They informed me my order was accepted and charged my account for the amount posted. I Quoted my customer based on what worldeyecam was providing me only for worldeyecam to send me an email that they could not provide me this equipment due to they needed MORE money in order to ship me the product. They even went as far as to offer me a "So called" One time deal due to their mistake that was a JOKE! No deal at all. TOTAL WAIST of my time and money dealing with Worldeyecam! Will never Do business with this company again and advise anyone who reads this to do the same!

Thumbnail of user amyw150
Amy W. – WorldEyeCam Rep

Dear Mark,
I am very sorry for any inconvenience the price increase has caused you. Our site was recently updated and unfortunately some items may have had errors occur. Your card was fully refunded. We offered the item to you at the lowest price we are allowed to give based on manufacture agreements. Again, I am sorry for your loss of time and any issues this may have caused you. As our site is customer driven, meaning you can place your order or cancel your order at any time. We in no way intended to hold your funds or force the transaction on you. We only meant to communicate that the items price was wrong and offer you the decision of cancelling the order or accepting a price increase. This is not indicative of any intent to do harm. Our company has been supplying schools, police departments and a large variety of homes and public places with security equipment for over a decade. We take the privilege of bringing security to the public very seriously. While I understand your frustration and respect your right to publicly announce it, we in no way intentionally bring harm to any of our customers.
Should you like to speak with me directly in regards to this issue please feel free to give me a call.
Sincerely,

Amy Wright
Worldeyecam, Inc.
24551 Raymond Way, Suite 270
Lake Forest, CA 92630
Phone: 949-305-6550 Ext 115
Fax: 949-305-9977
Toll Free: 1-888-211-CCTV (2288)

Thumbnail of user benf67
Ben F.
1 review
0 helpful votes
December 22nd, 2014
Verified purchase

Perfect system for our warehouse and also remote locations are now able to view the shipping process. Thanks for the free iPhone apps.

Thumbnail of user kennethf31
Kenneth F.
2 reviews
1 helpful vote
September 27th, 2016
Verified purchase

Free shipping over $100 would be nice. Not sure how the manufacturer could have printed the wrong address. That was very disappointing for paid shipping.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy Security Surveillance Systems like IP surveillance cameras, video security systems from Worldeyecam. We offer the best prices, fast shipping & top-rated customer service.

Company Representative

Thumbnail of user amyw150
Amy W.

How do I know I can trust these reviews about WorldEyeCam?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about WorldEyeCam?