Customer service was great. Shipment was not delayed. Items are of good quality and they are very inexpensive. Would order again. 5/5 stars.
This company is definitely a fraudulent and a rip-off I ordered are cardigan sweater back in February 2018 never received my item in the mail I tried to reach out I tried to contact them nothing this company does not even have a appropriate telephone number to contact they business or talk with a staff representative but they got my money directly it came right off my card in my checking account. NEVER EVER AGAIN THEY DON'T EVEN EXIST IN MY BOOK. I TRULY HATE THIEVES AND I DON'T PLAY SBOUT MY MONEY BEING STOLEN FROM ME! IF THE RATING HAD A 0. THAT'S WHAT EXACTLY WHAT I WOULD GIVE THIS COMPANY
I paid for my order May 22nd 2018, never received it. Now they issue this statement - well, they stole from me the last day... I bet before they kept being as dishonest as before. A scam company to be avoided:
"Since May 23,2018, NEEDEN.COM Inc. became the official licensee of Wordans.com in the US. Therefore, NEEDEN.COM Inc. can't be held liable nor responsible in connection with any matter arising from the use of Wordans.com prior to May 23,2018, including all orders placed before this date on Wordans.com. All requests regarding the use of Wordans.com prior to this date must be addressed to the former licensee of Wordans.com which is WORDANS USA LLC (401 WEST BAY PLAZA, PLATTSBURGH, NY *******)."
Their customer service is great! I emailed them and got a quick and extremely helpful response from Andre. I really appreciated this and it made my experience with them so much better
I stumbled upon this website online, after trying to find any sort of relief/help to get more inventory in. The coronavirus has depleted anything I had saved, got behind on credit card payments, my credit has taken a hit! Was almost ready to shut my doors for good, not launch my clothing line I had been preparing for, for the last two years. Then I found this website, cute blank clothes to sublimate on, great quality too! And multiple options to pay! I was approved immediately by one of them, got to pay my whole order in 4 payments, instead of one lump sum! I cried, I cried for hours over this (I'm not a crier either ) I didn't have to shut down my dream, my blood, sweat, and tears for the last almost 3 years to get up and running! It was seriously a dream come true! My "worthiness" wasn't determined by a number that even one 30 day late credit card payment can plummet it, making it appear you don't make your payments! In these crazy, uncertain times, this was the light of hope I needed!
This site has become my go-to for all my apparel needs for my business. They offer great pricing and fast shipping.
Hey Mindy! Thank you for sharing your experience! We are glad you are happy with our service
Very professional and great product. I would recommend this site to everybody. I got my product in great timing. I love the color.
Hello Justin!
Thank you for your review, we are happy to provide you with the best service.
I wish they still had Gildan or Hanes because they fit much better I need extra large tall. I went with a different brand I never bought before it's fit what could be a little bit longer
As usual, Wordans always comes through with quality tees and sweatshirts! Delivery is speedy. Overall, a great blank supplier for my small business!
Hello Karesha!
Thank you for the review!
Two of my items were on back order and Andre got me a refund within one day! The process was quick and easy. Thank you!
I was missing an item in my order but he was quick to respond and helped me resolve it quickly. Awesome!
Items were easy to order and fast delivery. Didn't have any problems when I had to return an item.
Hello Amalia! Thank you for sharing your experience! We are glad you are happy wiith our service!
The items were great! I was missing one item but Mig helped me out in no time! Super helpful! Will definitely buy more items in the future :)
We didn't receive our package and moved and emailed customer service never got back to us. $150 worth of clothes never received any credit for
Dear Customer,
First and foremost, I would like to express our sincere apologies for your experience. We at Wordans make sure our customers are always satisfied with our service and customer experience.
I am sorry to read that we did not meet your expectations and please, rest assured that this is not the level of service that we aim to offer. We value our customers deeply and your feedback is extremely important for us, as it will help us improve our services.
Please email me at tadzio.pasqualini@wordans.com to discuss this further and resolve your issue.
I am looking forward to hearing from you and once again, my sincere apologies.
Best regards,
Tadzio Pasqualini
Head of Customer Experience
Wordans
Dear Wordans Team
I want to congratulate you for the fantastic customer service provided, specially to Kate Mig.
Cheers!
Andre helped me with a coupon to refund due to one item being out of stock and it was really helpful and a quick process.
Ordered over 200 shirts and hoodies for an event, they were spot on! Fast shipping and great quality on the brands I selected!
Andre is the man! Thanks so much for great service. I will shop again and tell others. Thanks Andre.
Andre at Wordans was amazing, fast replies, straight to the point and extremely helpful.
10/10 recommend Wordans to anyone.
Cut my monthly payments in half an into one monthly payment.
Overview
Wordans has a rating of 3.4 stars from 68 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wordans most frequently mention customer service and good quality. Wordans ranks 28th among Wholesale sites.
- Visit Website
- Berkeley, CA, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Yigit! Many thanks for sharing your experience :)